Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,018 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mum was so pleased with the flowers when they arrived. She said they were in perfect condition, despite the sudden weather change and the courier being attacked by hail! Being notified of it's dispatch and being able to track the delivery was fantastic too. Thank you, I will definitely buy from Serenata again!”

Serenata Flowers 4 star review on 19th August 2017

Helpful Report

Posted 8 years ago

“Very pleased, price reasonable, Bought for my daughter in laws anniversary although i did not see them, she said they were lovely and good delivery would recommend them.”

Helpful Report

Posted 8 years ago

“Good quality and quantity value for money Everything done as they said it would be”

Helpful Report

Posted 8 years ago

“Tried Serenata out for the first time recently - my Mum was absolutely delighted with her 'Nana's garden' bouquet which was large, fresh and a lovely selection of flowers. They arrived on time, attractively and well packaged. The delivery tracking information was first class. Will use Serenata from now on!”

Helpful Report

Posted 8 years ago

“Sent flowers from Melbourne to my sister in Skegness, appreciated being told of the time-frame - she sent me a photo of the flowers and they were beatiful”

Helpful Report

Posted 8 years ago

“Easy website to follow, Efficient delivery system which does what it says. Good quality product which pleased the recipients.”

Helpful Report

Posted 8 years ago

“Brilliant service. Flowers were stunning and we were advised about delivery”

Helpful Report

Posted 8 years ago

“Flowers didn't exactly look like the picture on your website.”

Serenata Flowers 2 star review on 18th August 2017

Helpful Report

Posted 8 years ago

“Flowers arrived and were badly presented, some were dead and alot were dying. Although the problem got resolved it was still a disappointing service”

Helpful Report

Posted 8 years ago

“This was my first time using Seranata, the order was for a friend who had lost a family member. She loved the flowers, they were delivered on time and I had messaged keeping me informed of the progress. Perfect service.”

Helpful Report

Posted 8 years ago

“I haven't seen them yet but my Mum was absolutely delighted with them! Fantastic service and delivery! Thank you!”

Helpful Report

Posted 8 years ago

“I ordered some flowers as a get well for one of my support group ladies and they cheered her up.”

Helpful Report

Posted 8 years ago

“Flowers very good. Website design could be better particularly with respect to scripting a message to go with the order.”

Helpful Report

Posted 8 years ago

“My friend was very pleased with the exotic flowers, it's such a nice change from the norm. The service was excellent- like the messages from Serenata about the delivery. Will use again”

Helpful Report

Posted 8 years ago

“Flowers didn't arrive still no joy after 3 email s”

Helpful Report

Posted 8 years ago

“Unable to deliver after accepting my order and payment. I was only notified by email, no apology telephone call. I was then advised my refund may take up to 5 days. Shocking service. My first and last experience with Serenata Flowers.”

Helpful Report

Posted 8 years ago

“Although I didn't see the flowers, I had a message from the recipient to say they were 'stunning'.”

Helpful Report

Posted 8 years ago

“Excellent service, easy to use website and large choice of bouquets to suit all pockets. Delivery has been on time and you recieve an email to day delivery has been despatched and when it has been delivered. My mum has been delighted with the bouquets she has recieved.”

Helpful Report

Posted 8 years ago

“Excellent service really efficient and quality flowers”

Helpful Report

Posted 8 years ago

“I have twice ordered flowers from this company and have been very impressed with the whole service. Although i have not seen the bouquets delivered my mum has said both have been beautiful and lasted well. The website is easy to use and the first time i used them i didnt't order until 8pm and the flowers arrived by midday the next day. I would not hesitate to recommend Serenata Flowers and will definitely use again.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,018 reviews