Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering was very simple online. Delivery was included in the price unlike interflora. Serenata delivered the flowers to parents in law for their 60th wedding anniversary on the day requested. Notified me when the flowers had been delivered. Mother in law said flowers were beautiful and smelled gorgeous.”

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Posted 9 years ago

“Well I'm definitely pleased it was my first time ordering and I was definitely happy with how everything went I ordered flowers for my mother in laws birthday and the delivery was super quick I was emailed at every step which I was very happy about and most of all my mother in law was extremely happy with the flowers the quality and the smell was just amazing definitely worth it!!!”

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Posted 9 years ago

“My d-i-law loved the flowers....and arrived on the right day.”

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Posted 9 years ago

“Great service good choice and speedy delivery xx”

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Posted 9 years ago

“My mum was so pleased with the flowers when they arrived. She said they were in perfect condition, despite the sudden weather change and the courier being attacked by hail! Being notified of it's dispatch and being able to track the delivery was fantastic too. Thank you, I will definitely buy from Serenata again!”

Serenata Flowers 4 star review on 19th August 2017

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Posted 9 years ago

“Very pleased, price reasonable, Bought for my daughter in laws anniversary although i did not see them, she said they were lovely and good delivery would recommend them.”

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Posted 9 years ago

“Good quality and quantity value for money Everything done as they said it would be”

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Posted 9 years ago

“Tried Serenata out for the first time recently - my Mum was absolutely delighted with her 'Nana's garden' bouquet which was large, fresh and a lovely selection of flowers. They arrived on time, attractively and well packaged. The delivery tracking information was first class. Will use Serenata from now on!”

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Posted 9 years ago

“Sent flowers from Melbourne to my sister in Skegness, appreciated being told of the time-frame - she sent me a photo of the flowers and they were beatiful”

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Posted 9 years ago

“Easy website to follow, Efficient delivery system which does what it says. Good quality product which pleased the recipients.”

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Posted 9 years ago

“Brilliant service. Flowers were stunning and we were advised about delivery”

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Posted 9 years ago

“Flowers didn't exactly look like the picture on your website.”

Serenata Flowers 2 star review on 18th August 2017

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Posted 9 years ago

“Flowers arrived and were badly presented, some were dead and alot were dying. Although the problem got resolved it was still a disappointing service”

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Posted 9 years ago

“This was my first time using Seranata, the order was for a friend who had lost a family member. She loved the flowers, they were delivered on time and I had messaged keeping me informed of the progress. Perfect service.”

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Posted 9 years ago

“I haven't seen them yet but my Mum was absolutely delighted with them! Fantastic service and delivery! Thank you!”

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Posted 9 years ago

“I ordered some flowers as a get well for one of my support group ladies and they cheered her up.”

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Posted 9 years ago

“Flowers very good. Website design could be better particularly with respect to scripting a message to go with the order.”

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Posted 9 years ago

“My friend was very pleased with the exotic flowers, it's such a nice change from the norm. The service was excellent- like the messages from Serenata about the delivery. Will use again”

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Posted 9 years ago

“Flowers didn't arrive still no joy after 3 email s”

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Posted 9 years ago

“Unable to deliver after accepting my order and payment. I was only notified by email, no apology telephone call. I was then advised my refund may take up to 5 days. Shocking service. My first and last experience with Serenata Flowers.”

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Posted 9 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews