Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,018 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was updated on the process and the lady I sent them to was very happy”

Helpful Report

Posted 8 years ago

“THE perfect flowers for my perfect wife from her perfect husband”

Helpful Report

Posted 8 years ago

“Delivered on time and flowers where of excellent quality”

Helpful Report

Posted 8 years ago

“They looked beautiful”

Helpful Report

Posted 8 years ago

“Excellent service, quirky informative updates”

Helpful Report

Posted 8 years ago

“Second time using serenata flowers and again excellent reaction from recipient , will definatly use again .”

Helpful Report

Posted 8 years ago

“The flowers were for my daughter in law it was her Birthday. Also it was on a Sunday. The basket of roses arrived on SUNDAY morning! My daughter in law said that they were really lovely! And that she never excepted a delivery on her Birthday being as it was on a Sunday Great trust in Serenata flowers they always get it right Thank you so much Margaret”

Helpful Report

Posted 8 years ago

“Excellent service. I ordered flowers for next day delivery (Sunday) and was kept informed at every stage of the process and then informed when delivered. I would definitely use Serenata again! Thank you!”

Helpful Report

Posted 8 years ago

“Beautiful flowers delivered to my daughter and grand daughter. Exactly as ordered. Kept informed from leaving supplier to time of delivery very professional service. Have used three times already this last 2 months and will use again. Good value for money.”

Helpful Report

Posted 8 years ago

“The flowers were sent to my sister-in-law and she said they are beautiful, they arrived when they should have. It was so good to have an email when they had been delivered. Thank you very much.”

Helpful Report

Posted 8 years ago

“Flowers arrived on time and were beautiful. We ordered at about 9:30 pm the previous evening and flowers arrived by 10:00 am the following morning, thank you.”

Helpful Report

Posted 8 years ago

“I have just heard today from a friend ,that the flowers sent on Saturday 6th August were not in perfect condition. She was in the recipients home just after their arrival and saw damaged blooms, .The recipient didn't make any comment,but i suspect she was too embarrassed to complain. Sorry Serenata I wont be using you again.”

Helpful Report

Posted 8 years ago

“Easily dealt with from New Zealand, great service”

Helpful Report

Posted 8 years ago

“Do not, I repeat not, buy flowers from SERANATA. Mine were dead on arrival and despite numerous attempts have been unable to contact them”

Helpful Report

Posted 8 years ago

“Excellent service, product as described and delivered next day.”

Serenata Flowers 5 star review on 17th August 2017

Helpful Report

Posted 8 years ago

“I have ordered two lots of flowers from Serenata within a week for different people for different reasons. Both deliveries were received as promised the following day and the recipients were delighted with the fantastic quality and appearance of the bouquets. Would definitely recommend this company. Fantastic!! Thankyou.”

Helpful Report

Posted 8 years ago

“Flowers arrived next day as I paid 10£ for it to arrive before 1030.i got emailed when they were delivered too. Unfortunately the flowers started dying by day 3.... Quality wasn't great...”

Helpful Report

Posted 8 years ago

“Excellent service - quick & responsive. Would definitely recommend. ???? ????”

Helpful Report

Posted 8 years ago

“I needed flowers in a hurry, web site was quick and easy to use and managed to get next day delivery at no extra cost. Friend said flowers were "absolutely beautiful". I would definitely use again.”

Helpful Report

Posted 8 years ago

“The flowers were fresh, smelt beautiful and looked amazing would definately buy from here again”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,018 reviews