Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,020 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,020 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service really efficient and quality flowers”

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Posted 8 years ago

“I have twice ordered flowers from this company and have been very impressed with the whole service. Although i have not seen the bouquets delivered my mum has said both have been beautiful and lasted well. The website is easy to use and the first time i used them i didnt't order until 8pm and the flowers arrived by midday the next day. I would not hesitate to recommend Serenata Flowers and will definitely use again.”

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Posted 8 years ago

“I was updated on the process and the lady I sent them to was very happy”

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Posted 8 years ago

“THE perfect flowers for my perfect wife from her perfect husband”

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Posted 8 years ago

“Delivered on time and flowers where of excellent quality”

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Posted 8 years ago

“They looked beautiful”

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Posted 8 years ago

“Excellent service, quirky informative updates”

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Posted 8 years ago

“Second time using serenata flowers and again excellent reaction from recipient , will definatly use again .”

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Posted 8 years ago

“The flowers were for my daughter in law it was her Birthday. Also it was on a Sunday. The basket of roses arrived on SUNDAY morning! My daughter in law said that they were really lovely! And that she never excepted a delivery on her Birthday being as it was on a Sunday Great trust in Serenata flowers they always get it right Thank you so much Margaret”

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Posted 8 years ago

“Excellent service. I ordered flowers for next day delivery (Sunday) and was kept informed at every stage of the process and then informed when delivered. I would definitely use Serenata again! Thank you!”

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Posted 8 years ago

“Beautiful flowers delivered to my daughter and grand daughter. Exactly as ordered. Kept informed from leaving supplier to time of delivery very professional service. Have used three times already this last 2 months and will use again. Good value for money.”

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Posted 8 years ago

“The flowers were sent to my sister-in-law and she said they are beautiful, they arrived when they should have. It was so good to have an email when they had been delivered. Thank you very much.”

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Posted 8 years ago

“Flowers arrived on time and were beautiful. We ordered at about 9:30 pm the previous evening and flowers arrived by 10:00 am the following morning, thank you.”

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Posted 8 years ago

“I have just heard today from a friend ,that the flowers sent on Saturday 6th August were not in perfect condition. She was in the recipients home just after their arrival and saw damaged blooms, .The recipient didn't make any comment,but i suspect she was too embarrassed to complain. Sorry Serenata I wont be using you again.”

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Posted 8 years ago

“Easily dealt with from New Zealand, great service”

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Posted 8 years ago

“Do not, I repeat not, buy flowers from SERANATA. Mine were dead on arrival and despite numerous attempts have been unable to contact them”

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Posted 8 years ago

“Excellent service, product as described and delivered next day.”

Serenata Flowers 5 star review on 17th August 2017

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Posted 8 years ago

“I have ordered two lots of flowers from Serenata within a week for different people for different reasons. Both deliveries were received as promised the following day and the recipients were delighted with the fantastic quality and appearance of the bouquets. Would definitely recommend this company. Fantastic!! Thankyou.”

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Posted 8 years ago

“Flowers arrived next day as I paid 10£ for it to arrive before 1030.i got emailed when they were delivered too. Unfortunately the flowers started dying by day 3.... Quality wasn't great...”

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Posted 8 years ago

“Excellent service - quick & responsive. Would definitely recommend. ???? ????”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,020 reviews