Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,018 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery as requested. Quality exceeded expectations. Will use Serenata Flowers again (and again)!”

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Posted 8 years ago

“Great choice of flowers, bouquets etc at very reasonable prices. Very easy to place the order. An update as to when the delivery is made really helps. Will continue to use this company and will recommend to all.”

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Posted 8 years ago

“Flowers never arrived to my sisters for her birthday I guess someone ele got them”

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Posted 8 years ago

“I didn't see the bouquet, but my friend said the flowers were really beautiful when she received them.”

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Posted 8 years ago

“Delivery made at a good time, the flowers were well appreciated”

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Posted 8 years ago

“My friend was so happy with her flowers. The company was fantastic, cheeper that the main online retailer with far better reviews. I would happily recommend Serenata.”

Serenata Flowers 5 star review on 17th August 2017

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Posted 8 years ago

“arrived on time and recipient delighted”

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Posted 8 years ago

“My mum seemed happy with the flowers. After being sent the photo of them I wasn't that impressed...certainly didn't look like the photo from the website. I was disappointed on what I saw. The delivery service & correspondence was great- but product I felt wasn't.”

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Posted 8 years ago

“Would be happy to use again made my mums day”

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Posted 8 years ago

“Serenata made it so easy to send flowers from Australia to the UK. Prompt service and excellent quality. Would definitely use again.”

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Posted 8 years ago

“beautiful bunches arranged beautifully and the cake was delicious :-)”

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Posted 8 years ago

“bought three different birthday flowers this month and am very pleased with the service and the flowers and the cake was delicious!! will definitely use Serenata Flowers again :-)”

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Posted 8 years ago

“No problems at all flowers delivered next day as described.”

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Posted 8 years ago

“Efficient service, images of plant were accurate and you kept me informed about planned delivery time”

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Posted 8 years ago

“Have to be honest that I was disappointed with the flowers as they didn't even last a week. However, the complaints process was very straightforward and I was very happy with the swiftness of their response. Brand new bouquet sent out day after my complaint, free of charge. Seemed much better quality. Disappointing, but at least excellent customer services and very good communication.”

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Posted 8 years ago

“My friend loved these so a job well done!”

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Posted 8 years ago

“My daughter was very happy with these beautiful blooms. Not like anything we had seen before, stunning! Each stem individually packed in its own little pot of water. Thank you for making her Day!”

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Posted 8 years ago

“Some friends sent me some money in order that I could get some flowers. The orchids were a vibrant blue and absolutely beautiful.”

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Posted 8 years ago

“Flowers were delivered on the correct day although in the evening and left on the doorstep instead of someone ringing the door bell (my friend was home ) I had to text my friend to go to the door to check they had been delivered. Beautiful flowers as described and good email updates hence why I knew the flowers should have arrived and got my friend to check”

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Posted 8 years ago

“Prompt, efficient, flowers were beautiful, very carefully packed and the recipient was most pleased. Thank you”

Serenata Flowers 5 star review on 16th August 2017

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,018 reviews