Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service nice flowers”

Helpful Report

Posted 9 years ago

“Value for money deliv red on time and kept me informed”

Helpful Report

Posted 9 years ago

“First time user. Recipient delighted with the flowers that arrived. The delivery was made as promised. Would definitely use the service again. :-)”

Helpful Report

Posted 9 years ago

“Quick and easy to order, very good quality delivery. Many thanks!”

Helpful Report

Posted 9 years ago

“Delivery as requested. Quality exceeded expectations. Will use Serenata Flowers again (and again)!”

Helpful Report

Posted 9 years ago

“Great choice of flowers, bouquets etc at very reasonable prices. Very easy to place the order. An update as to when the delivery is made really helps. Will continue to use this company and will recommend to all.”

Helpful Report

Posted 9 years ago

“Flowers never arrived to my sisters for her birthday I guess someone ele got them”

Helpful Report

Posted 9 years ago

“I didn't see the bouquet, but my friend said the flowers were really beautiful when she received them.”

Helpful Report

Posted 9 years ago

“Delivery made at a good time, the flowers were well appreciated”

Helpful Report

Posted 9 years ago

“My friend was so happy with her flowers. The company was fantastic, cheeper that the main online retailer with far better reviews. I would happily recommend Serenata.”

Serenata Flowers 5 star review on 17th August 2017

Helpful Report

Posted 9 years ago

“arrived on time and recipient delighted”

Helpful Report

Posted 9 years ago

“My mum seemed happy with the flowers. After being sent the photo of them I wasn't that impressed...certainly didn't look like the photo from the website. I was disappointed on what I saw. The delivery service & correspondence was great- but product I felt wasn't.”

Helpful Report

Posted 9 years ago

“Would be happy to use again made my mums day”

Helpful Report

Posted 9 years ago

“Serenata made it so easy to send flowers from Australia to the UK. Prompt service and excellent quality. Would definitely use again.”

Helpful Report

Posted 9 years ago

“beautiful bunches arranged beautifully and the cake was delicious :-)”

Helpful Report

Posted 9 years ago

“bought three different birthday flowers this month and am very pleased with the service and the flowers and the cake was delicious!! will definitely use Serenata Flowers again :-)”

Helpful Report

Posted 9 years ago

“No problems at all flowers delivered next day as described.”

Helpful Report

Posted 9 years ago

“Efficient service, images of plant were accurate and you kept me informed about planned delivery time”

Helpful Report

Posted 9 years ago

“Have to be honest that I was disappointed with the flowers as they didn't even last a week. However, the complaints process was very straightforward and I was very happy with the swiftness of their response. Brand new bouquet sent out day after my complaint, free of charge. Seemed much better quality. Disappointing, but at least excellent customer services and very good communication.”

Helpful Report

Posted 9 years ago

“My friend loved these so a job well done!”

Helpful Report

Posted 9 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews