Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,018 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service & kept me informed, beautiful flowers”

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Posted 8 years ago

“Left on door step never knocked on door for delivery to be taken . box fell on side soil from plant spilt everywhere .”

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Posted 8 years ago

“I ordered a dozen roses but only 1 was delivered”

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Posted 8 years ago

“Brilliant service!ordered Sun aft delivered to village in middle of nowhere lunchtime Mon!tecopient delighted with flowerswould recommend”

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Posted 8 years ago

“Beautiful flowers, delivered on time and useful updates re delivery”

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Posted 8 years ago

“I'm extremely happy with the website and the delivery of the flowers. So easy and lovely will recommend to all”

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Posted 8 years ago

“Great flowers, quick service, easy to use website and good value!”

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Posted 8 years ago

“Flowers arrived on time but were well past their best. Some were already dead.”

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Posted 8 years ago

“My sister in law was very pleased with her birthday bouquet which was delivered as requested on a Sunday....Internflora wouldn't! Also at no extra cost. ????”

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Posted 8 years ago

“My friend was delighted with the gift of the lovely flowers”

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Posted 8 years ago

“Beautiful flowers, speedy delivery, very reasonable prices! LOVE IT!!! ??”

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Posted 8 years ago

“Flowers arrived as stated. beautiful arrangement very happy recipient thank you.”

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Posted 8 years ago

“Very happy, would not hesitate to recommend. Super efficient, beautiful flowers.”

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Posted 8 years ago

“Ordered flowers , Colourburst, for an elderly friend who is not very well. Ordered Saturday for Sunday delivery. They were delivered mid morning on Sunday and my friend is thrilled with them. She said they are beautiful and really cheered her up. Once again thank you Serenata for an excellent service. I wouldn't go anywhere else now for flowers.”

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Posted 8 years ago

“An absolute pleasure. Flowers are lovely and delivered on a Sunday Perfect.”

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Posted 8 years ago

“Though flowers received were below standard the way my complaint and refund were handled was very professional. I hope your other services will improve next time. Thank you”

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Posted 8 years ago

“Orderering easy ,delivery good , flowers have all but died after 3 days I thought they would last a bit longer , will not use again !”

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Posted 8 years ago

“Very good. Customer service very helpful . Flowers arrived on time even though you don't do timed deliveries on a Sunday . Thank you very much. My Wife loved the flowers. Regards William”

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Posted 8 years ago

“The flowers that i ordered for my girlfriend's birthday were old. It was a bouquet from 45 pound and some of the flowers were brown on arrival. Others died after one day. Also i think the bouquet was too small for the money. Serenata flowers did deal with the complaint and have Promiss a refund but it ruïned my surprise. Sorry Serenata flowers i dont know where those flowers came from but If i were you i wouldnt order from that supplier again.”

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Posted 8 years ago

“Quick, efficient website, felt secure using site, flowers delivered Sunday in excellent condition and kept informed throughout as to the progress of delivery.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,018 reviews