Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,988 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 19th September 2025

Philip

Serenata Flowers 1 star review on 14th September 2025

Jill Smith

Serenata Flowers 2 star review on 16th August 2025

Paula

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did not deliver on time Did not contact me for issue Have not responded to my emails V angry n upset”

Helpful Report

Posted 8 years ago

“Lovely flowers great service Easy to order”

Helpful Report

Posted 8 years ago

“Good display. Good competitive prices. Delivered as promised.”

Helpful Report

Posted 8 years ago

“I sent my sister who lives in England ( I live in the U.S.) flowers for her birthday. I cannot say enough how much I appreciate Serenata for the beautiful arrangement. A week later and they are still as fresh as the day I sent them. Thank you!!!!! I will surely use them again.”

Helpful Report

Posted 8 years ago

“Plenty of arrangements to choose from at very reasonable prices. Very easy to order online from Australia for delivery in UK and good to be kept informed of delivery progress. Arrangement was delivered on time and looked lovely in the photos. Thanks for super service Serenata”

Helpful Report

Posted 8 years ago

“My niece was very happy with her flowers. Thank you”

Helpful Report

Posted 8 years ago

“Easy ordering online and quick service recommend this shop any time.”

Helpful Report

Posted 8 years ago

“Free delivery.Next day delivery service.”

Helpful Report

Posted 8 years ago

“first class for service and quality-simply-the best.”

Helpful Report

Posted 8 years ago

“Couldn't re arrange delivery”

Helpful Report

Posted 8 years ago

“Lovely flowers my sister- in-law very pleased.”

Helpful Report

Posted 8 years ago

“My mother was very pleased with the flower bouquet. The service was very good with email updates. I would definitely use Serenata Flowers again.”

Helpful Report

Posted 8 years ago

“Super fast delivery, easy website and amazing value for money! Very impressed and will definitely use again!”

Helpful Report

Posted 8 years ago

“Very efficient service and handy at short notice”

Helpful Report

Posted 8 years ago

“3 of the flowers were about dead and the others are wilting after just a couple of days very disappointed”

Helpful Report

Posted 8 years ago

“The person who received the flowers was very pleased with them and they arrived when promised. very satisfied”

Helpful Report

Posted 8 years ago

“Was easy to use and flower bouquets were very nice.”

Helpful Report

Posted 8 years ago

“Quick delivery and very efficient!”

Helpful Report

Posted 8 years ago

“Disappointed to find flowered left on their heads outside door of girlfriend- floweres ok, but had better from other companies (3 roses only was very disappointing) don't think we will use again”

Helpful Report

Posted 8 years ago

“Ordered some flowers for a friend and she was very happy with them. Website was easy to use. Price was great especially with delivery. Service was Fantasic. Will use again .”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 5,988 reviews