Login
Start Free Trial Are you a business? Click Here

Serenata Flowers Reviews

3.4 Rating 6,022 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 6,022 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 30%
Accurate And Undamaged Orders
Greater than 18%
Customer Service
Communication Channels
Email

Write Your review

Serenata Flowers 1 star review on 23rd September 2026
MOHINI RATNA
Serenata Flowers 1 star review on 14th March 2026
John
Serenata Flowers 1 star review on 14th March 2026
Sean
Serenata Flowers 1 star review on 19th September 2025
Philip
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 1 star review on 14th September 2025
Jill Smith
Serenata Flowers 2 star review on 16th August 2025
Paula
672
Anonymous
Anonymous  // 01/01/2019
“Efficiency & delivery when promised.”
Helpful Report
Posted 8 years ago
“Great professional service. Would highly recommend.”
Helpful Report
Posted 8 years ago
“Great quality, great service, great satisfaction!”
Helpful Report
Posted 8 years ago
“Lovely flowers , happy Mrs , job done.”
Helpful Report
Posted 8 years ago
“My support group sent flowers yesterday to a member that had just had a bereavement and she sent me a message saying" They light up my darkness" what more can you ask for.”
Helpful Report
Posted 8 years ago
“They are very reasonably priced, very easy to navigate and order on the website, and delivered the flowers in good time on the day I requested.”
Helpful Report
Posted 8 years ago
“well my flowers havent been delivered to the right place and you dont seem to be doing alot about it sooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo?”
Helpful Report
Posted 8 years ago
“I sent my Mum some flowers, not for an occasion but just to let her know how much she means to me. The flowers were beautiful she said. The only thing she did say was that the delivery driver just dropped them on her step and did not wait for her to open the door. If she has not been in they would have just been there on her step not left safe at all?”
Helpful Report
Posted 8 years ago
“Having used your services in the past with no problems I have been left a bit disappointed by the latest delivery to my work colleague who turned 50. The head of one of the sunflowers had come off and had been wrapped in the vase cellophane and the yellow roses were tinged with brown, past their freshest.”
Serenata Flowers 2 star review on 27th April 2018 Serenata Flowers 2 star review on 27th April 2018
Helpful Report
Posted 8 years ago
“The flowers sent to my Friend In Buckie , were lovely she said , (I.m in Ayrshire), this lady is delighted . Thank you so much , I will use your service again .:)”
Helpful Report
Posted 8 years ago
“Difficult to place order at first but once the right form came up on my IPad it was great flowers were lovely and my friend delighted thank you”
Helpful Report
Posted 8 years ago
“Gave 4 stars as I have not seen the flowers I sent to a friend but the deliver and information was very good hope the flowers wee as well”
Helpful Report
Posted 8 years ago
“Delivered on time and were beautiful (despite it being on Sunday in East London) - in fact the flowers were even better than I had imagined. Both I and my daughter were extremely happy with my purchase.”
Helpful Report
Posted 8 years ago
“Website could be clearer to explain if a vase comes with the flowers as in the picture or not please. Otherwise everything was fantastic. The flowers arrived at the time they said they would and vase I bought and flowers looked fantastic and just like the picture. Thank you”
Helpful Report
Posted 8 years ago
“Easy to use website, lovely flowers, exactly like picture on site. thank you!”
Helpful Report
Posted 8 years ago
“Lovely flowers great price and delivered when promised. Open late too for next day delivery... very important :-)”
Helpful Report
Posted 8 years ago
“Excellent service and beautiful bouquet delivered early as requested. Cannot fault them on this order.”
Helpful Report
Posted 8 years ago
“No hassle in ordering, very prompt, will use their service again”
Helpful Report
Posted 8 years ago
“Good offers on quality flowers”
Helpful Report
Posted 8 years ago
“I sent flowers to my daughter in law and they arrived in good time on Saturday, by Monday two of the roses were dead and by the Wednesday all the roses were dead as well as the greenery”
Helpful Report
Posted 8 years ago
Serenata Flowers is rated 3.4 based on 6,022 reviews