Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,016 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Daughter's flowers delivered today were either dead or broken off very disappointed after ordering plenty of other times x”

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Posted 8 years ago

“Easy ordering and fast delivery.my friend was delighted with her flowers. Thank you.”

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Posted 8 years ago

“The reviewer was very happy with the flowers. No problems straightforward ordering would use again thanks”

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Posted 8 years ago

“The flowers were lovely once the person who received them found out who sent them! My fault . Sorry.”

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Posted 8 years ago

“My sister was very happy with the flowers, have used Serenata many times now and will keep using them - thank you Serenata”

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Posted 8 years ago

“Prompt, reliable service. Quality of flowers delighted recipient. Have always received good service and been frequently updated on progress of delivery. Very pleased.”

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Posted 8 years ago

“Excelent easy to use service with great results. Very happy.”

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Posted 8 years ago

“GREAT THANKYOU”

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Posted 8 years ago

“Excellent arrangements and choices”

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Posted 8 years ago

“The flowers were perfect and very well received, however the card that was delivered witht they was soaking wet and virtually ruined. Hopefully this was just a one off case as would love to use them again!”

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Posted 8 years ago

“Never buy of you again flowers were dead and bad customer service still no refund given 😡😡”

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Posted 8 years ago

“Very happy, Lovely flowers and delivered on time”

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Posted 8 years ago

“Brilliant service, lovely flowers - very pleased overall”

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Posted 8 years ago

“Excellent service and loved the update emails! Would definitely use again.”

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Posted 8 years ago

“The website is easy to use and the pictures of the flowers are accurate. My mum is always happy with the Serenata Flowers I buy her!”

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Posted 8 years ago

“Easy to order Arrived as stated”

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Posted 8 years ago

“Easy to order, great price & delivered on time. Would definitely use Serenata Flowers again.”

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Posted 8 years ago

“Excellent service as always”

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Posted 8 years ago

“Ordered flowers on Tuesday for Friday delivery by end of business hours to a high-rise tower in London. Got a notification around 3pm that they had been delivered and contacted my recipient to see what she thought around 5pm. She said she never received any flowers! I'm SO disappointed as these were ordered to celebrate her engagement. My guess is the delivery person was lazy and didn't bother going upstairs to deliver them. He just left them with some front doorman and called it a day and they forgot about them. TERRIBLE EXPERIENCE.”

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Posted 8 years ago

“Web site easy to use, great choice and value for money. Arrived on time too.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,016 reviews