Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and straight forward to order and they showed me a good range of flowers. I could select from a good range and make my order they kept me informed as to where things were. My friends were really pleased with the gift. So I will use you again please do contact me for future offers.”

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Posted 7 years ago

“My friend was delighted with her flowers. Very prompt delivery.”

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Posted 7 years ago

“Great service, great flowers, great communication, great value! Thank you.”

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Posted 7 years ago

“Great service, right on time, beautiful flowers!”

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Posted 7 years ago

“Great service.”

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Posted 7 years ago

“I sent the flowers to my friend after she had an operation. The flowers cheered her up very much, which made both of us happy.”

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Posted 7 years ago

“the flowers were beautiful and I loved the email that told me when they were being dispatched and when they had been delivered, had not used this service before and was very impressed.”

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Posted 7 years ago

“Daughter's flowers delivered today were either dead or broken off very disappointed after ordering plenty of other times x”

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Posted 7 years ago

“Easy ordering and fast delivery.my friend was delighted with her flowers. Thank you.”

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Posted 7 years ago

“The reviewer was very happy with the flowers. No problems straightforward ordering would use again thanks”

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Posted 7 years ago

“The flowers were lovely once the person who received them found out who sent them! My fault . Sorry.”

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Posted 7 years ago

“My sister was very happy with the flowers, have used Serenata many times now and will keep using them - thank you Serenata”

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Posted 7 years ago

“Prompt, reliable service. Quality of flowers delighted recipient. Have always received good service and been frequently updated on progress of delivery. Very pleased.”

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Posted 7 years ago

“Excelent easy to use service with great results. Very happy.”

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Posted 7 years ago

“GREAT THANKYOU”

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Posted 7 years ago

“Excellent arrangements and choices”

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Posted 7 years ago

“The flowers were perfect and very well received, however the card that was delivered witht they was soaking wet and virtually ruined. Hopefully this was just a one off case as would love to use them again!”

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Posted 7 years ago

“Never buy of you again flowers were dead and bad customer service still no refund given 😡😡”

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Posted 7 years ago

“Very happy, Lovely flowers and delivered on time”

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Posted 7 years ago

“Brilliant service, lovely flowers - very pleased overall”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews