Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,016 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service SF provide is fantastic. I've never had any problems.”

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Posted 8 years ago

“I ordered a lovely bouquet for a birthday present for a friend, it was beautifully accepted”

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Posted 8 years ago

“beautiful flowers delivered on time good experience”

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Posted 8 years ago

“Very happy with the flowers I order brilliant price great service thankyou”

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Posted 8 years ago

“I have used Serenata Flowers on multiple occasions and always had an excellent service. Great deals and have always delivered on time.”

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Posted 8 years ago

“I absolutely love Serenata and have used them for years, but I was very disappointed on the recent flowers. 2 x £24.99 and they looked like I'd spent £4.99 at the local supermarket.”

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Posted 8 years ago

“Very pleased with orchids and liked the emails informing me of delivery We will ordering from you again.”

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Posted 8 years ago

“Kept me informed of progress and delivered the plant when they said they would”

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Posted 8 years ago

“Very quick deliver, everything was fantastic will use them again”

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Posted 8 years ago

“There was a days delay in delivery however my complaint was dealt with swiftly . The recipient really loved the arrangement . She did not know it was late so all good in the end.”

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Posted 8 years ago

“My sister-in-law was thrilled with the flowers, they were perfect.”

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Posted 8 years ago

“I ordered an orchid to be delivered to a friend for her birthday. I made the order 10 days in advance to be sure it arrived. The took my order and confirmed it would be delivered. It was not delivered on the requested day. No one contacted me. The next day i contacted them to enquire about it. They refunded 15% of the cost and said they could deliver the following day. I cancelled the order as my friend would be away. They refunded the full amount. The customer service was quite good and they did refund me but i did not have my flower delivered by this company which was very disappointing.”

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Posted 8 years ago

“i live in the States and it was great to have notifications regarding delivery. My friend took photos of the flowers and they were beautiful and just like the sample photos you choose from. Thank you, and yes I will be using you again!”

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Posted 8 years ago

“Thank you flowers were lovely”

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Posted 8 years ago

“Efficiency & delivery when promised.”

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Posted 8 years ago

“Great professional service. Would highly recommend.”

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Posted 8 years ago

“Great quality, great service, great satisfaction!”

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Posted 8 years ago

“Lovely flowers , happy Mrs , job done.”

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Posted 8 years ago

“My support group sent flowers yesterday to a member that had just had a bereavement and she sent me a message saying" They light up my darkness" what more can you ask for.”

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Posted 8 years ago

“They are very reasonably priced, very easy to navigate and order on the website, and delivered the flowers in good time on the day I requested.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,016 reviews