Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,017 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 23rd June 2026

672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the same flowers delivered to me for my birthday and thought they were stunning!!!,so I sent the same to our friend for her birthday,and she said the same. STUNNING!”

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Posted 8 years ago

“Asked for delivery to a neighbour if recipetent wasn't in but was left on step and blew down road snapping couple of stems”

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Posted 8 years ago

“Took over nine hours to deliver, in delivery van from 8-40am,to5-40.pm. Birthday nearly over, and I just got a thank you no oh there lovely, frightened to ask, Anything else!!! Most disappointed”

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Posted 8 years ago

“Quick and easy checkout, notified when delivered, the flowers were lovely. Made mum’s day”

Serenata Flowers 5 star review on 3rd February 2018

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Posted 8 years ago

“Happy I had chosen the right company”

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Posted 8 years ago

“We ordered flowers for our mothers birthday . we wwnt went ro see her 2 days later they were dying .. i would never order from rhis company again”

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Posted 8 years ago

“Excellent service. Beautiful flowers.”

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Posted 8 years ago

“Oui, je suis tres contente ,très bon marchand à recommander”

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Posted 8 years ago

“Did not see the flowers myself but the recipient was delighted with them. I was also kept up to date with the delivery of these flowers.”

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Posted 8 years ago

“I did think that there wasn't enough foliage in the bouquet and I did resent having to spend around £3 for a card to identify myself. In the past, at a walk in florist's, a little card wold be included free of charge. This is the second order I have made with you and today I saw the same bouquet on sale at £10 less. I found the delivery emails quite amusing but a little cloying also. ps”

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Posted 8 years ago

“my daughter said the flowers were beautiful, they where delivered a day earlier than I had ordered which was great, but I did ask for them to be left with neighour if not in they where just left in porch, not good”

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Posted 8 years ago

“Lovely flowers delivered promptly. Excellent communication... very stylish. I knew when the flowers were in transit, an hour slot for delivery and a final message when they had been delivered. Very impressed. Will definitely use again.”

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Posted 8 years ago

“Great service, arrived on time, lovely flowers! Would definitely buy again!”

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Posted 8 years ago

“My sister in law was thrilled with the flowers for her 60th birthday.”

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Posted 8 years ago

“Delivered as requested”

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Posted 8 years ago

“Flowers much smaller than described. Very disappointed”

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Posted 8 years ago

“Delivered on time which pleased my partner.”

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Posted 8 years ago

“Couldn't have been easier, does just what it says on the tin! Excellent.”

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Posted 8 years ago

“Although the flowers were sent as a gift and so I did not see them, I am assured that the recipient was delighted”

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Posted 8 years ago

“Delivered on time, lovely flowers, easy process.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,017 reviews