Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The recipient said the flowers were lovely. Unfortunately I had to change the location of the delivery - Edinburgh to London - and the amendment had to be made online. I would have felt happier speaking to someone rather than communicate by email.”

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Posted 8 years ago

“Excellent service updated throughout process with emails. Person receiving flowers was very happy with them and said they were beautiful. Great service will use again.”

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Posted 8 years ago

“I didn't see the actual bouquet, but the recipient was very pleased. The ordering process was easy and free next day delivery is excellent value.”

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Posted 8 years ago

“Excellent service. Received notifications all the way up to flowers being delivered. Flowers and bday cake absolutely lovely. Thank you”

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Posted 8 years ago

“Easy to use and good value for money”

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Posted 8 years ago

“Recipient delighted with the flowers. Would certainly use this service again.”

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Posted 8 years ago

“Delivered on time, where & when I had asked for Orchids fresh Teddy better quality than expected Recipient delighted Thanks”

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Posted 8 years ago

“excellent service”

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Posted 8 years ago

“Organised a bouquet of flowers for my friend's birthday and they were beautiful. Very reasonable prices, excellent quality. I have used Serenata several times and I have never been disappointed.”

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Posted 8 years ago

“Happy as Larry Could not be Happier”

Serenata Flowers 5 star review on 29th January 2018

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Posted 8 years ago

“Updated from leaving shop to delivery. So easy to order. Beautiful flowers.”

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Posted 8 years ago

“Great Service, Thank you”

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Posted 8 years ago

“Great service!!”

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Posted 8 years ago

“my daughter was very pleased recieving the flowers for her birthday”

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Posted 8 years ago

“delivering on the promise of early morning delivery before 10.30am, in fact it was 9.30am well pleased”

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Posted 8 years ago

“Easy to order. Top quality product”

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Posted 8 years ago

“Easy purchase, delivered on time - no fuss, with good delivery status notifications”

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Posted 8 years ago

“For the price, really disappointed with the flowers - upgraded to deluxe but for the cost there didn't seem much compared to other florists previously used.”

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Posted 8 years ago

“Excellent service at very short notice.”

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Posted 8 years ago

“Fractured my ankle In 3 x places 2weeks ago and sent flowers to my hubby to thank him for all his love, care and support whilst getting over surgery. His face said it all when he saw the flowers. They are awesome thank you. X”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews