Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time, where & when I had asked for Orchids fresh Teddy better quality than expected Recipient delighted Thanks”

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Posted 7 years ago

“excellent service”

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Posted 7 years ago

“Organised a bouquet of flowers for my friend's birthday and they were beautiful. Very reasonable prices, excellent quality. I have used Serenata several times and I have never been disappointed.”

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Posted 7 years ago

“Happy as Larry Could not be Happier”

Serenata Flowers 5 star review on 29th January 2018

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Posted 7 years ago

“Updated from leaving shop to delivery. So easy to order. Beautiful flowers.”

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Posted 7 years ago

“Great Service, Thank you”

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Posted 7 years ago

“Great service!!”

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Posted 7 years ago

“my daughter was very pleased recieving the flowers for her birthday”

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Posted 7 years ago

“delivering on the promise of early morning delivery before 10.30am, in fact it was 9.30am well pleased”

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Posted 7 years ago

“Easy to order. Top quality product”

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Posted 7 years ago

“Easy purchase, delivered on time - no fuss, with good delivery status notifications”

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Posted 7 years ago

“For the price, really disappointed with the flowers - upgraded to deluxe but for the cost there didn't seem much compared to other florists previously used.”

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Posted 7 years ago

“Excellent service at very short notice.”

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Posted 7 years ago

“Fractured my ankle In 3 x places 2weeks ago and sent flowers to my hubby to thank him for all his love, care and support whilst getting over surgery. His face said it all when he saw the flowers. They are awesome thank you. X”

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Posted 7 years ago

“I haven`t seen the flowers only a picture, the person who received them was delighted with them. So thank you very much”

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Posted 7 years ago

“Beautiful flowers sent for my friend's birthday. She loved them! Delivery was on time as expected. Would definitely use them again!”

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Posted 7 years ago

“Very easy to order good variety of choice”

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Posted 7 years ago

“delivered on time”

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Posted 7 years ago

“The flowers ordered for my mother in laws 93rd birthday were delivered as requested, on time & professionally.”

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Posted 7 years ago

“Flowers lasted only one week! I could have bought a lovely large bunch for half price from M&S and they would have lasted twice as long - very disappointed”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews