Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Serenta twice now. Easy to use website with lots to choose from, reasonable price, fantastic communications, speedy delivery and beautiful flowers both times! Thank you Serenta 🙂”

Serenata Flowers 5 star review on 28th January 2018

Helpful Report

Posted 7 years ago

“Delivery on time as advertised”

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Posted 7 years ago

“Great service. Very quick to sort an little problem we had. I would recommend.”

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Posted 7 years ago

“Simple and easy to use with an address finder which made it easier to locate who the person was receiving the flowers stayed so well done You”

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Posted 7 years ago

“Ordered late on a Thursday night for delivery on a Friday turned up Friday lunchtime cannot be faulted for turnaround time and best of all the wife was over the moon with them”

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Posted 7 years ago

“Easy to order flowers were delivered as asked very happy would use again. Recipient said that the flowers were beautiful”

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Posted 7 years ago

“Easy online booking my grandaughter loved her flowers.”

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Posted 7 years ago

“Good service,easy to order online.”

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Posted 7 years ago

“The Flowers were excellent quality and exactly as described. Very speedy service.”

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Posted 7 years ago

“A 40th birthday order for my wife, ordered on Wednesday delivered on Friday, got update to say would be between midday & 1pm text at 12:22 to say thank you so can't asked for better service really. A lovely bunch of flower well boxed to avoid damage, look really nice in vase on dining room table, even match our wallpaper!”

Serenata Flowers 4 star review on 28th January 2018

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Posted 7 years ago

“Fast delivery of lovely flowers to a lovely Lady 👍”

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Posted 7 years ago

“They made a special person very happy”

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Posted 7 years ago

“Great to be able to order flowers at 9 in the evening and have them delivered, free of charge, by noon the next day!”

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Posted 7 years ago

“I had overlooked my cousins birthday so my daughter suggested I send her flowers. I forget how I went about finding your establishment but thank goodness I did. The flowers arrived on the day I specified and my cousin was delighted with them Thank you so much.”

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Posted 7 years ago

“order to delivery process was simple and straight forward, as promised. The quality of flowers delivered was good, but not as outstanding as I had hoped the picture promised. Still satisfied, though”

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Posted 7 years ago

“The price was good, delivered next day with no issues. The flowers themselves are beautiful. Would recommend serenata flowers to everyone.”

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Posted 7 years ago

“no delivery, no feedback”

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Posted 7 years ago

“It was easy to order on the computer and I was kept updated through the delivery process. Receiver was happy with the flowers.”

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Posted 7 years ago

“delivered as promised Mum was happy!”

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Posted 7 years ago

“I recently used your services for two of my friends, excellent flowers and great communication! Thank you.”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews