Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was easy to order on the computer and I was kept updated through the delivery process. Receiver was happy with the flowers.”

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Posted 8 years ago

“delivered as promised Mum was happy!”

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Posted 8 years ago

“I recently used your services for two of my friends, excellent flowers and great communication! Thank you.”

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Posted 8 years ago

“Not at all like the picture!”

Serenata Flowers 1 star review on 28th January 2018

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Posted 8 years ago

“Easy website with great choice of flowers at reasonable prices. Stayed in touch by email throughout the transaction to the final delivery. My relative loved her flowers”

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Posted 8 years ago

“Flowers ordered on to arrive on a Thursday for a friend coming out of hospital still weren't delivered by Saturday night. Very disappointing.”

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Posted 8 years ago

“Delivered on time at short notice and flowers were lovely”

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Posted 8 years ago

“Good choice. Delivery on time”

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Posted 8 years ago

“Excellent. My new favourite flower online shop. Best prices, next day delivery, beautiful flowers. Couldn’t ask for more thank you!”

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Posted 8 years ago

“Stunning bouquets, delivered promptly ..... ordering is easy ....and recipient is always delighted .... Thanks”

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Posted 8 years ago

“I ordered flowers for my friend, to help her through a difficult time. Ordering was easy and service and a prompt delivery was second to none. I will definitely recommend your company”

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Posted 8 years ago

“Flowers lovely.delivered on time .could track delivery very pleased .will use them again”

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Posted 8 years ago

“Not on time a day later and the flowers looked old complain service really had never use again”

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Posted 8 years ago

“Great service - easy to use website. My mum was delighted with her gift”

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Posted 8 years ago

“I loved the fact that they kept me informed about the flowers, when they were out for delivery and when they were delivered. You dont get this with other places.”

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Posted 8 years ago

“Recipient very happy although she didn't receive them until day after birthday as they were left with neighbouring business. Courier didn't ring doorbell but may have tried service button”

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Posted 8 years ago

“My Auntie loves the flowers”

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Posted 8 years ago

“flowers received on time and were lovely.”

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Posted 8 years ago

“Took the stress of sending condolence flowers. Efficient and knew when it was delivered. Fabulous service. Will definitely use for other occasions too.”

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Posted 8 years ago

“I was so pleased with how easy it was to order. My friend sent me a picture of the flowers and they are just as shown on the website. I will be using you again.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews