Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,018 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous service, very high quality bouquet”

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Posted 8 years ago

“I send them to my friend for her 80th birthday and she was over the moon with them. She posted a photo of them to my computer and I was very pleased with them they were 1st class”

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Posted 8 years ago

“Good service. Lovely flowers!”

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Posted 8 years ago

“You can't beat Serenata for their flowers - they are stunning. I did have a problem with them finding the address of a new development and rather than ring/email to let me know, they just didn't deliver! However, after several emails back and forth they did resolve the matter at no extra cost to me. I would definitely recommend them and flowers have always reached me - think it was due to being a new Road. And to be fair they added two extra stems to the flowers for my friend.”

Serenata Flowers 4 star review on 26th August 2017

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Posted 8 years ago

“Having paid for, and asked that my order,a funeral wreath; be delivered by 0930am;they still could not guarantee that it would be delivered when required.All in all,disappointed with the delivery end of the order,they need to introduce a timed delivery service,even if the customer has to pay a premium for it.”

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Posted 8 years ago

“Flowers arrived promptly, very nice flowers in a good arrangement.”

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Posted 8 years ago

“Very nice flowers.”

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Posted 8 years ago

“Placed my order in the evening and flowers were delivered by 5pm next day, relative who received them phoned to say that they were beautiful so very pleased.”

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Posted 8 years ago

“The relative I sent the flowers to was very pleased with them. Delivery was the next day after I placed the order”

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Posted 8 years ago

“Flowers on time. Beautiful. Mum really happy!”

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Posted 8 years ago

“They kept me informed with updates on the delivery of the flowers”

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Posted 8 years ago

“Kept me informed regarding my delivery. Understand from recipient the flowers were beautiful.”

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Posted 8 years ago

“Prompt delivery, gorgeous flowers & good tracking service. Minor issue - typed message didn't translate well, the system didn't like my use of apostrophes! Message still made sense though! Thank you, will use again :-)”

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Posted 8 years ago

“they arrived very quickly and the recipient sad they were lovely and fresh”

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Posted 8 years ago

“I can rely on them to deliver the flowers on time as ordered. excellent service as always”

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Posted 8 years ago

“The website was easy to use , flowers very reasonably priced & no local delivery charge. I placed my order in the late evening & the flowers were delivered by lunchtime next day - very good service !”

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Posted 8 years ago

“Timely, polite, and sensitive delivery.”

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Posted 8 years ago

“Cheered up a friend”

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Posted 8 years ago

“Always had reliable, great service from Serenata, which is useful when I want to send flowers in UK from Australia.”

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Posted 8 years ago

“Easy to order flowers & next day free delivery.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,018 reviews