Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent”

Helpful Report

Posted 9 years ago

“Ordered flowers at 1pm, selected same day delivery option and they had already arrived by the time we were home at 4pm! Super fast and convenient. Only drawback was that the flowers weren't the freshest and I personally expected a little better from a £60 bunch of roses, but the partner loved them and that's all that matters!”

Serenata Flowers 4 star review on 25th August 2017

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Posted 9 years ago

“The fliwers were so beautiful and fresh, put together beautifully. Excellent value for money and fast delivery”

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Posted 9 years ago

“Very quick service I only ordered late the night before and it was delivered the next day ! Slightly disappointed with value for money with regard to content a few more inexpensive snacks might've helped ?!”

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Posted 9 years ago

“My aunt called me and said they were beautiful lovely and fresh.”

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Posted 9 years ago

“The flowers were half dead. Had no flower food. I'll be surprised if they last 2-3 days. It was my partners birthday who was a florist who educated me on how bad they was. White petals already going brown. Disappointed”

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Posted 9 years ago

“Easy to navigate website Wide range of choice Reasonably priced, excellent quality of product and delivered by a friendly driver Thank you, would definately use again”

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Posted 9 years ago

“very good delievery time loved by the person who recieved them”

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Posted 9 years ago

“Easy to order - delivered on time - as described. Were much appreciated by recipient.”

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Posted 9 years ago

“My sister was delighted with her flowers! I received info by text on the progress of the order and the free next day delivery was perfect Thankyou”

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Posted 9 years ago

“Very easy to use service and excellent range of products. Beautiful flowers at affordable cost. Also regular email updates are most appreciated.”

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Posted 9 years ago

“The flowers were lovely and delivered on the right day. Thank you”

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Posted 9 years ago

“Good, clear website with straightforward ordering system. Helpful reminders, special offers. Excellent response and delivery process with flowers and plants exactly as seen. Recipients have been delighted every time. All round 5-star quality!”

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Posted 9 years ago

“I sent these flowers to a friend and her response was "the flowers are beautiful”

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Posted 9 years ago

“The delivery was quick and I liked the emails that came through giving me an update on the situation. I have no idea whether the flowers looked like the photograph, but have to trust that they were!”

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Posted 9 years ago

“Next day delivery was great however product quality is nothing like advertised. Would not recommend.”

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Posted 9 years ago

“I got the flowers for my daughter in law birthday she was so happy as i chose something diffrent and colourfull will be using your sight all the time for flowers now amazing thank you”

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Posted 9 years ago

“The ordering was simple and I got message updates to tell me the flowers had been despatched and when they had arrived with the recipient. It was simple, straightforward and efficient. The costs were also very reasonable.”

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Posted 9 years ago

“I found the order system inflexible and it was extremely frustrating that no communication was possible. The system did not recognise the (correct) address I entered and I had to choose one of the alternatives offered which I knew was wrong. I assumed it would be possible to advise the correct address somewhere in the process but it wasn't, and I had an anxious time wondering what was going to happen to the flower delivery. In the event flowers were delivered to the wrong address and the recipient had to collect them which rather spoilt the effect. I would not use this service again.”

Helpful Report

Posted 9 years ago

“The flowers were delivered promptly and I understand that they were very beautiful and lasted a long time, with the lilies giving off a lovely fragrance. Very pleased with this service.”

Helpful Report

Posted 9 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews