Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,018 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order - delivered on time - as described. Were much appreciated by recipient.”

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Posted 8 years ago

“My sister was delighted with her flowers! I received info by text on the progress of the order and the free next day delivery was perfect Thankyou”

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Posted 8 years ago

“Very easy to use service and excellent range of products. Beautiful flowers at affordable cost. Also regular email updates are most appreciated.”

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Posted 8 years ago

“The flowers were lovely and delivered on the right day. Thank you”

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Posted 8 years ago

“Good, clear website with straightforward ordering system. Helpful reminders, special offers. Excellent response and delivery process with flowers and plants exactly as seen. Recipients have been delighted every time. All round 5-star quality!”

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Posted 8 years ago

“I sent these flowers to a friend and her response was "the flowers are beautiful”

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Posted 8 years ago

“The delivery was quick and I liked the emails that came through giving me an update on the situation. I have no idea whether the flowers looked like the photograph, but have to trust that they were!”

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Posted 8 years ago

“Next day delivery was great however product quality is nothing like advertised. Would not recommend.”

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Posted 8 years ago

“I got the flowers for my daughter in law birthday she was so happy as i chose something diffrent and colourfull will be using your sight all the time for flowers now amazing thank you”

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Posted 8 years ago

“The ordering was simple and I got message updates to tell me the flowers had been despatched and when they had arrived with the recipient. It was simple, straightforward and efficient. The costs were also very reasonable.”

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Posted 8 years ago

“I found the order system inflexible and it was extremely frustrating that no communication was possible. The system did not recognise the (correct) address I entered and I had to choose one of the alternatives offered which I knew was wrong. I assumed it would be possible to advise the correct address somewhere in the process but it wasn't, and I had an anxious time wondering what was going to happen to the flower delivery. In the event flowers were delivered to the wrong address and the recipient had to collect them which rather spoilt the effect. I would not use this service again.”

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Posted 8 years ago

“The flowers were delivered promptly and I understand that they were very beautiful and lasted a long time, with the lilies giving off a lovely fragrance. Very pleased with this service.”

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Posted 8 years ago

“Great service. The flowers were lovely.”

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Posted 8 years ago

“Efficient service thank you.”

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Posted 8 years ago

“I sent them to a friend..they were absolutely beautiful thanks and I will be using again”

Serenata Flowers 5 star review on 24th August 2017

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Posted 8 years ago

“Everything was very good. The flowers were delivered the next day as arranged. My sister sent me a picture and the flowers looked good.”

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Posted 8 years ago

“A very good friend of mine had been going through a particularly bad time and I ordered her flowers to Cheer her up. Very pleased with the service. Ordered late the night before and they arrived the next morning. They were stunning and very reasonably priced. Very happy,thank you :)”

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Posted 8 years ago

“Easy ordering, kept updated, lovely personal message once delivered. My mam was over the moon with the flowers sent to know we were thinking of her as it was 5 years since my dad sadly passed away Would recommend in fact I already have.”

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Posted 8 years ago

“Really nice, and the ordering process was very straight forward.”

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Posted 8 years ago

“I can't review as I only ordered them, don't know what arrived.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,018 reviews