Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is second to none. After a slight hic-up with the order they were on it & had it sorted in minutes. Very happy and will use again.”

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Posted 8 years ago

“Very happy with the process. I was kept informed about how my order was tracking.”

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Posted 8 years ago

“Firstly, everything I ordered came back just as expected within less than 24 hours! I decided to surprise my girlfriend with a large bouquet of roses, etc., and - you know what? - the flowers worked their charm! She loved them, and Serenata Flowers helped us go from being a bit rocky, to being back at full strength again! I can't thank them enough! I have no regrets whatsoever and will definitely be buying from them again!”

Serenata Flowers 5 star review on 23rd August 2017

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Posted 8 years ago

“They were a gift and the recipient was thrilled to receive them..”

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Posted 8 years ago

“Used them several times now, great value and quality delivered quickly without stress.”

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Posted 8 years ago

“I sent plant to my sister so I did not see them, my sister was very happy. Thank you..”

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Posted 8 years ago

“Quick, reliable delivery and my friend was very happy with her flowers”

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Posted 8 years ago

“Loved by recipient said they made her day there were so beautiful”

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Posted 8 years ago

“Very easy to order the flowers. Efficient and reliable service. Definitely good value for money.”

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Posted 8 years ago

“The "Peace" flowers that I ordered for my mother's birthday were fresh and in bud. She told me that the freesias smelled wonderful in her dining room! As I live overseas in Canada, I felt that the company provided detailed updates about the delivery time. It was reassuring to know that the high quality of the flowers, as mentioned in other reviews, helped to celebrate this special occasion!”

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Posted 8 years ago

“Recommended to me by a friend. Easy to use website. Kept informed about delivery throughout the morning.”

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Posted 8 years ago

“Easy to use the site, they delivered as promised and the product quality was absolutely fabulous. They kept me informed about despatch and delivery and I loved the lovely words used, made me feel a valued customer. I would 100% recommend them to all my family and friends.”

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Posted 8 years ago

“The recipient was very pleased with the flowers, especially the small and unusual roses mixed in and the sheer variety. Thank you.”

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Posted 8 years ago

“I was very impressed with the service given to my order. It was delivered in the morning and i was told by the friends that the hamper i selected was lovely. I would recommend Serenata to my friends.”

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Posted 8 years ago

“Cheered me up”

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Posted 8 years ago

“Very lovely flowers, prompt service would definitely use again”

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Posted 8 years ago

“Excellent choice of flowers and additional gifts and a perfect service at a reasonable charge.”

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Posted 8 years ago

“I sent my sister flowers she loved them thankyou”

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Posted 8 years ago

“Great delivery and my mother in law was delighted with her flowers”

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Posted 8 years ago

“Ordering was easy, delivery was easy but a major problem arises if you need and invoice or receipt. After many requests I have still not received one which is a shame as we are a business and would have definately used the service again but without paperwork we are unable to. Shame!”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews