Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,019 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,019 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't review as I only ordered them, don't know what arrived.”

Helpful Report

Posted 8 years ago

“Arrived on time were lovely blooms and was kept informed of delivery from start to finish, will definitely use this company again.”

Serenata Flowers 4 star review on 24th August 2017

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Posted 8 years ago

“I had to contact customer service, due to something I needed including with the order. They got back to me quickly and dealt with the problem straight away. I was notified that the flowers had been delivered to my sister in law in Scotland, she was delighted with them and they looked beautiful on the photograph that she sent me. I would recommend Serenta Flowers anytime.”

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Posted 8 years ago

“Girlfriend was over the moon”

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Posted 8 years ago

“The flowers were really nice and well made up. The only thing I would say is that the message was written on an advertising postcard size card when it would have been a nice touch just to have a small note written on a blank business sized card”

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Posted 8 years ago

“recipient loved them delivered on time thanks”

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Posted 8 years ago

“The flowers were lovely and greatly recieved by my step mum for her birthday”

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Posted 8 years ago

“They was more then expected beautiful.”

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Posted 8 years ago

“Perfect Service!”

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Posted 8 years ago

“Easy to use website. My friends were delighted with the arrangement sent as a 40th wedding anniversary gift.”

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Posted 8 years ago

“The recipient was delighted both the flowers and cake”

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Posted 8 years ago

“Very easy to completed order form. Kept me in tough with the delivery all the way and it was good to know the exact time of delivery.”

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Posted 8 years ago

“My mum and dad both agreed that this was the best company for freshly cut flowers. They are so happy with their bouquet and are still going strong after a few days. We will definitely use you again in the future. The only improvement I would suggest is to have a better range of cards to choose from. Other than that, perfect!”

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Posted 8 years ago

“I haven't heard yet whether the flowers reached their destination? David McIntosh”

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Posted 8 years ago

“beautiful flowers and ordering easy and straightforward”

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Posted 8 years ago

“Good products, prompt delivery and excellent service!”

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Posted 8 years ago

“Customer service is second to none. After a slight hic-up with the order they were on it & had it sorted in minutes. Very happy and will use again.”

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Posted 8 years ago

“Very happy with the process. I was kept informed about how my order was tracking.”

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Posted 8 years ago

“Firstly, everything I ordered came back just as expected within less than 24 hours! I decided to surprise my girlfriend with a large bouquet of roses, etc., and - you know what? - the flowers worked their charm! She loved them, and Serenata Flowers helped us go from being a bit rocky, to being back at full strength again! I can't thank them enough! I have no regrets whatsoever and will definitely be buying from them again!”

Serenata Flowers 5 star review on 23rd August 2017

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Posted 8 years ago

“They were a gift and the recipient was thrilled to receive them..”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,019 reviews