Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,018 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 33%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 25th June 2026

674

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Failed to deliver on the first attempt due to the recipient not being in. They tried again the next day and made delivery. Not too shabby for a free delivery service, two deliveries. Recipient seemed well impressed with the flowers so win win. Although I do not live in Derby or the surrounding area and Serenata was just stab in the dark, seems I picked a good one and shall know who to call next time and it won't be ghost busters. Thank you.”

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Posted 8 years ago

“Flowers were not as picture, petals falling off just after delivery. Chose to have more flowers sent rather than refund, to be delivered on Saturday. Still no flowers and it is Monday!!”

Serenata Flowers 1 star review on 14th August 2017

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Posted 8 years ago

“This was a brilliant service! I received emails letting me know when the flowers were on their way and again when they'd been delivered. The flowers were beautiful and very good value. All in all a fantastic experience - thank you!”

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Posted 8 years ago

“Wow these flowers were perfect great value and service will defo use this site again,”

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Posted 8 years ago

“have used before, very good service”

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Posted 8 years ago

“I have used this service 2 times in the last few weeks and site is very easy to use - service exceptional. Will be using them again.”

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Posted 8 years ago

“The website is easy to navigate, ordering very simple, the bouquet was delivered to my friend early next morning and she was delighted with her flowers”

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Posted 8 years ago

“My flowers didn't arrive”

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Posted 8 years ago

“I ordered the flowers and cake for a friend - she rang to tell me they were gorgeous. Thank you”

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Posted 8 years ago

“it was a very easy process to place order and organise from the other side of the world and flowers were delivered as promised, however from the picture I received from the recipient, I was a little disappointed in the flowers compared to the picture on the website. good service however”

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Posted 8 years ago

“I was ordering from Australia and was impressed with the price, regular updates regarding the delivery and prompt service. Much appreciated.”

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Posted 8 years ago

“Great website, prompt delivery.”

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Posted 8 years ago

“As promised they were delivered the next day in a box giving plenty of room so the flowers weren't squashed.”

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Posted 8 years ago

“Delivered on time and a lovely bouquet at a good price”

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Posted 8 years ago

“Fab service and lovely flowers”

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Posted 8 years ago

“These were a gift and they were beautiful Panicked a bit when I thought they may not get delivered in time but they did Thank you for your prompt service”

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Posted 8 years ago

“This company is a disgrace. The flowers were for a Birthday to be sent to a workplace, but weren't delivered on the day, reportedly 'unable to deliver'. They were delivered the following day and what a disappointment. Many petals had already fallen off and the rest were turning brown. Never seen such a poor bunch of flowers. I just wonder how fresh they were. Needless to say, I will never use the company again, and will spread the word about what a sham they are.”

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Posted 8 years ago

“The roses are rubbish poor quality don't last long - also flowers were just left on door step not acceptable”

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Posted 8 years ago

“The flowers were delivered early on the requested day and the recipient was overjoyed with them and the sweets. Thank you so much”

Serenata Flowers 5 star review on 13th August 2017

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Posted 8 years ago

“I was totally blow away when my fried showed me the flowers I sent her. The quality was fantastic and I will definitely use the site again thank you for your great service.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,018 reviews