Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,988 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 19th September 2025

Philip

Serenata Flowers 1 star review on 14th September 2025

Jill Smith

Serenata Flowers 2 star review on 16th August 2025

Paula

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time and in perfect condition as usual”

Helpful Report

Posted 7 years ago

“Good choice of flowers & easy to order. Fast delivery.”

Helpful Report

Posted 7 years ago

“Beautiful”

Helpful Report

Posted 7 years ago

“Great service and very good value for money without comprising quality.”

Serenata Flowers 5 star review on 12th March 2018

Helpful Report

Posted 7 years ago

“Good communication about when flowers would be delivered and they were delivered in good time. Lovely flowers. No complaints about Serenata Flowers thank you.”

Helpful Report

Posted 7 years ago

“Always beautiful flowers that last ages and delivered in excellent condition. Really good customer service when I had to cancel an order. Cannot fault Serenata!”

Helpful Report

Posted 7 years ago

“Absolutely beautiful Flowers lasted for 2 weeks. will definitely order again”

Helpful Report

Posted 7 years ago

“My mum was thrilled with her beautiful flowers!”

Helpful Report

Posted 7 years ago

“Sent as a gift to my mother, and she said they were fabulous and sent photos of the arrangement for me to see”

Helpful Report

Posted 7 years ago

“My mum said the flowers were beautiful. The mixture of colours complimented eachother and they were altogether a stunning bouquet”

Helpful Report

Posted 7 years ago

“Beautiful flowers. Delivered on time. Very happy. Thank you.”

Helpful Report

Posted 7 years ago

“Flowers arrived on time, delivery man was nice and polite, the flowers were lovely. My only disappointment was the arrangement was smaller than I thought it would be.”

Helpful Report

Posted 7 years ago

“The Mother's Day flowers arrived on the morning of Mothering Sunday S promised and looked beautiful. Mum sent me a text saying I was now her favourite child as she received such lovely flowers. The communication before and on the day was great. Great value and a reliable service.”

Helpful Report

Posted 7 years ago

“Ordered flowers late Saturday evening for delivery on mother’s day. My mother in law received them in perfect condition. Great service”

Helpful Report

Posted 7 years ago

“Three very happy mums / step-mums on Mother’s Day! Lovely flowers, all delivered on time, with great communication so we knew when it was happening 😊”

Helpful Report

Posted 7 years ago

“My mum loved her Mother's day bouquet.”

Helpful Report

Posted 7 years ago

“I confess, I haven’t seen the delivered flowers but my mother in law was thrilled with them. Ordered the day before Mother's Day, arrived as requested next day and very competitive prices. What’s not to like? Thank you Serenata Flowers.”

Helpful Report

Posted 7 years ago

“My Mum and Mother in law delighted with the flowers they were so fresh . Thank you for a fantastic service x”

Helpful Report

Posted 7 years ago

“Fab delivery on time so pleased”

Helpful Report

Posted 7 years ago

“Great quality and quick and reliable delivery”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,988 reviews