Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sent as a gift to my mother, and she said they were fabulous and sent photos of the arrangement for me to see”

Helpful Report

Posted 7 years ago

“My mum said the flowers were beautiful. The mixture of colours complimented eachother and they were altogether a stunning bouquet”

Helpful Report

Posted 7 years ago

“Beautiful flowers. Delivered on time. Very happy. Thank you.”

Helpful Report

Posted 7 years ago

“Flowers arrived on time, delivery man was nice and polite, the flowers were lovely. My only disappointment was the arrangement was smaller than I thought it would be.”

Helpful Report

Posted 7 years ago

“The Mother's Day flowers arrived on the morning of Mothering Sunday S promised and looked beautiful. Mum sent me a text saying I was now her favourite child as she received such lovely flowers. The communication before and on the day was great. Great value and a reliable service.”

Helpful Report

Posted 7 years ago

“Ordered flowers late Saturday evening for delivery on mother’s day. My mother in law received them in perfect condition. Great service”

Helpful Report

Posted 7 years ago

“Three very happy mums / step-mums on Mother’s Day! Lovely flowers, all delivered on time, with great communication so we knew when it was happening 😊”

Helpful Report

Posted 7 years ago

“My mum loved her Mother's day bouquet.”

Helpful Report

Posted 7 years ago

“I confess, I haven’t seen the delivered flowers but my mother in law was thrilled with them. Ordered the day before Mother's Day, arrived as requested next day and very competitive prices. What’s not to like? Thank you Serenata Flowers.”

Helpful Report

Posted 7 years ago

“My Mum and Mother in law delighted with the flowers they were so fresh . Thank you for a fantastic service x”

Helpful Report

Posted 7 years ago

“Fab delivery on time so pleased”

Helpful Report

Posted 7 years ago

“Great quality and quick and reliable delivery”

Helpful Report

Posted 7 years ago

“Happy with flowers. However flowers left in shed and no note saying so. Was asked to leave out the back. Other than that very happy”

Helpful Report

Posted 7 years ago

“Perfect for Mother’s Day gift. All so easy and mother thrilled. Thank you.”

Helpful Report

Posted 7 years ago

“The roses were all brown and dead when they were delivered”

Helpful Report

Posted 7 years ago

“Came across Serenata onlibe when sending fliwers to my mum in the uk. Im in NZ. They were delivered the next day and she loved the arrangement. Thanks Serenata!”

Helpful Report

Posted 7 years ago

“The flowers were practically dead”

Helpful Report

Posted 7 years ago

“Charged me twice after I ordered the same product two days later after recieving email that my order had not gone through”

Helpful Report

Posted 7 years ago

“Fantastic flowers delivered for Mother’s Day. My mum just loved them. Thank you”

Helpful Report

Posted 7 years ago

“Quick and easy way to buy beautiful flowers”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews