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Serenata Flowers Reviews

3.4 Rating 5,980 Reviews
56 %
of reviewers recommend Serenata Flowers
3.4
Based on 5,980 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 57%
Accurate And Undamaged Orders
Greater than 58%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
1.5 out of 5
Returns & Refunds
Refunds Process
Difficult

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Serenata Flowers 2 star review on 16th August 2025
Paula
Serenata Flowers 2 star review on 16th August 2025
Paula
Serenata Flowers 2 star review on 16th August 2025
Paula
Serenata Flowers 2 star review on 16th August 2025
Paula
Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 3rd March 2025
Anonymous
Serenata Flowers 1 star review on 19th February 2025
Anonymous
666
Anonymous
Anonymous  // 01/01/2019
Great quality products and fast delivery.
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Posted 7 years ago
Both bunches of flowers I ordered arrived on the day they were supposed to (a Sunday!) and were lovely. Couldn't recommend this company highly enough, great service and great prices!
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Posted 7 years ago
flowers delivered in quick time, beautifully put together the pics don't do them justice.
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Posted 7 years ago
The flowers were exactly like the picture.
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Posted 7 years ago
Ordered Mother’s Day flowers fight on the deadline, delivered and beautiful Very impressed with service and tracking Will order again
Serenata Flowers 5 star review on 12th March 2018
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Posted 7 years ago
Nice flowers, good website and service, reasonable price. Can't fault them.
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Posted 7 years ago
Could not fault this company. Easy to order, flowers arrived on time and looked exactly like the picture on the website. Would 100% use again
Serenata Flowers 5 star review on 12th March 2018
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Posted 7 years ago
So easy to use and always will received, being over 8,000 miles apart it is a comfort that I can still keep in touch.
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Posted 7 years ago
Resonably priced. Delivered on Mothers day. One happy elderly mother.
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Posted 7 years ago
Flowers looked just as good as in the photos online, if not even better.
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Posted 7 years ago
The Mother’s Day flowers were beautiful and delivered right on time. After sales service email confirming delivery was thoughtfully written too. I live overseas and found the prices to be very good compared to other florists.
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Posted 7 years ago
Perfect flowers, delivered on time and even got a text to say they'd be delivered within the hour. My mum loved them and was really pleased. And great customer service!
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Posted 7 years ago
Delivered on time and in perfect condition as usual
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Posted 7 years ago
Good choice of flowers & easy to order. Fast delivery.
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Posted 7 years ago
Beautiful
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Posted 7 years ago
Great service and very good value for money without comprising quality.
Serenata Flowers 5 star review on 12th March 2018
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Posted 7 years ago
Good communication about when flowers would be delivered and they were delivered in good time. Lovely flowers. No complaints about Serenata Flowers thank you.
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Posted 7 years ago
Always beautiful flowers that last ages and delivered in excellent condition. Really good customer service when I had to cancel an order. Cannot fault Serenata!
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Posted 7 years ago
Absolutely beautiful Flowers lasted for 2 weeks. will definitely order again
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Posted 7 years ago
My mum was thrilled with her beautiful flowers!
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Posted 7 years ago
Serenata Flowers is rated 3.4 based on 5,980 reviews