Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,988 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 23rd December 2025

670

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recipient was delighted with the quality. I have used Serenata Flowers previously which were also well received and shall continue to do so. Thank you”

Helpful Report

Posted 7 years ago

“Nothing not good, delivery and communication was exceptional. First choice in the future. Thanks to all. Roger”

Helpful Report

Posted 7 years ago

“Always amazing bouquets . I’ve bought & received many & always beautiful. I also love the messages you send regarding dispatch & arrival , they always bring a smile . Thanks Serenata Flowers , you brighten our days ! 💐 xx”

Helpful Report

Posted 7 years ago

“Easy process to order. Orders taken until late evening for next day delivery. My daughter was thrilled with the bouquet - plenty of blooms in it. Would thoroughly recommend Serenata Flowers!”

Helpful Report

Posted 7 years ago

“Delivered on time in great condition”

Helpful Report

Posted 7 years ago

“A really good service flowers good ,only problem courier just left them outside the front door of the house without knocking on door.”

Helpful Report

Posted 7 years ago

“For my wife's 40th birthday Flowers turned up looked like they were dieding .the roses were already droopy ,have brown on the petals and needed water. Thought we would give them a few days to pick up but that did not work You only have 3 days to report this Better off using a proper floist. Or inter flora .you will get beþer guilty flowers from them”

Helpful Report

Posted 7 years ago

“exactly like the picture. Very happy. A beautiful bunch of flowers”

Helpful Report

Posted 7 years ago

“Very help full with the order and arrived on time in perfect condition Thank you SERENATA FLOWERS x”

Helpful Report

Posted 7 years ago

“Nice bunch of flowers, undamaged and still going!”

Helpful Report

Posted 7 years ago

“All done online. Delivered on time and was exactly what I ordered. Good communications telling me when the flowers were out for delivery and again when they had been dropped off. Happy wife, happy life. Thanks.”

Helpful Report

Posted 7 years ago

“A seamless transaction with punctual deliver”

Helpful Report

Posted 7 years ago

“The flowers were for my nieces birthday and she loves them so if she's happy I'm happy everything from start to finish was so easy and great correspondence”

Helpful Report

Posted 7 years ago

“Lovely flowers, arrived next day delivery. Flowers for a work college recovering from an operation and her comment was “beautiful flowers and they smell lovely” One very happy lady 💓”

Helpful Report

Posted 7 years ago

“Excellent service from beginning to end.”

Helpful Report

Posted 7 years ago

“I sent flowers to my Aunt for her funeral and quite expected to see the flowers with the message.. Sadly the message was not with the flowers. Words are important to those who are left to grieve. Ms E Rogers”

Helpful Report

Posted 7 years ago

“Perfect flowers and great delivery”

Helpful Report

Posted 7 years ago

“Perfect flowers and great delivery”

Helpful Report

Posted 7 years ago

“Very easy to order online, kept up to date with the order, and delivery on time thanks”

Helpful Report

Posted 7 years ago

“From the time of ordering an email was sent to confirm the order.on the day of delivery another email to say flowers on way.then when delivered another email to tell me this.first class service.The flowers were for my aunt's 90th,She was so thrilled with the flowers.excellent service”

Helpful Report

Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,988 reviews