Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a Mothers Day bouquet and it was delivered on the day. By all accounts the bouquet was lovely and Mum was thrilled. Thank you, definitely will use you again.”

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Posted 8 years ago

“Good service would use again”

Serenata Flowers 5 star review on 12th March 2018

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Posted 8 years ago

“I ordered Mother’s day flowers on Saturday afternoon and they were delivered by lunchtime the next day! Excellent service. Am so impressed and my mother in law was delighted with the arrangement. One of the nicest she has ever received! Thank you so much.highly recommend and and will certainly use your services again.”

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Posted 8 years ago

“My mum loved her hamper on Mother’s Day I placed the order from Hong Kong, it was quick, easy and with lots of choice.”

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Posted 8 years ago

“Really great customer service very efficient and great communication”

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Posted 8 years ago

“Offered delivery on Mother’s Day. Which meant one, very happy mum!”

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Posted 8 years ago

“Ordered mothers day flowers to be delivered to my mum,she was so pleased with them and I was very impressed with the service...Thank you Serenata flowers”

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Posted 8 years ago

“I paid for the upgraded flowers, the grandissmo but the flowers looked like the standard. The flowers I got were already wilting and going brown on the edges. The gift I paid for was not present. When I complained they refunded the price of the gift but no mention about the state of the flowers!”

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Posted 8 years ago

“Easy ordering. Delivery spot on. Lovely fresh vibrant flowers and packed very well.”

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Posted 8 years ago

“Though the delivery was on time, I paid extra for a balloon which was not delivered. This is the second time this has happened.”

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Posted 8 years ago

“The flowers were ok and the rest was good also. The arrival time wasn't !!! It kind of ruined the surprise. The delivery driver was poor attitude and just grunted and ran off back to his van. I could have got a guaranteed earlier delivery had I known you weren't able to achieve this. The other delivery was on time and all good”

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Posted 8 years ago

“Lovely flowers Arrived when expected”

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Posted 8 years ago

“Flowers arrived and looked beautiful- my mum was very happy and lov d the aftercare instructions- very funny! Will definitely use serenata again!”

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Posted 8 years ago

“The delivery was quick, but the quality of the flowers were really bad..didn’t look nice to receive dead flowers for mother’s day...”

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Posted 8 years ago

“Great range of affordable bouquets, speedy and reliable delivery”

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Posted 8 years ago

“Great flowers and great service - have ordered a couple of times before and both were very pleasing Thankyou for making my Mum smile”

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Posted 8 years ago

“Have ordered a few times this was first I have been disappointed. Ordered 2 lots of orchids to be delivered to me (they were gifts) but came in same box. They were also smaller than the last ones ordered (orchids blue and pink).”

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Posted 8 years ago

“very happy with your service 10 out of 10”

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Posted 8 years ago

“Flowers looked superb and showed up in great condition and on the day I chose. No complaints and will definitely use again. Great service.”

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Posted 8 years ago

“I've had a gift basket delivered and this was what the Receiver's comments was. "Just a note to thank you for your lovely gift! What a surprise! Such a pretty choice – I love lemon roses and chocolate raisons -what a treat!"”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews