Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,016 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,016 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered mothers day flowers to be delivered to my mum,she was so pleased with them and I was very impressed with the service...Thank you Serenata flowers”

Helpful Report

Posted 8 years ago

“I paid for the upgraded flowers, the grandissmo but the flowers looked like the standard. The flowers I got were already wilting and going brown on the edges. The gift I paid for was not present. When I complained they refunded the price of the gift but no mention about the state of the flowers!”

Helpful Report

Posted 8 years ago

“Easy ordering. Delivery spot on. Lovely fresh vibrant flowers and packed very well.”

Helpful Report

Posted 8 years ago

“Though the delivery was on time, I paid extra for a balloon which was not delivered. This is the second time this has happened.”

Helpful Report

Posted 8 years ago

“The flowers were ok and the rest was good also. The arrival time wasn't !!! It kind of ruined the surprise. The delivery driver was poor attitude and just grunted and ran off back to his van. I could have got a guaranteed earlier delivery had I known you weren't able to achieve this. The other delivery was on time and all good”

Helpful Report

Posted 8 years ago

“Lovely flowers Arrived when expected”

Helpful Report

Posted 8 years ago

“Flowers arrived and looked beautiful- my mum was very happy and lov d the aftercare instructions- very funny! Will definitely use serenata again!”

Helpful Report

Posted 8 years ago

“The delivery was quick, but the quality of the flowers were really bad..didn’t look nice to receive dead flowers for mother’s day...”

Helpful Report

Posted 8 years ago

“Great range of affordable bouquets, speedy and reliable delivery”

Helpful Report

Posted 8 years ago

“Great flowers and great service - have ordered a couple of times before and both were very pleasing Thankyou for making my Mum smile”

Helpful Report

Posted 8 years ago

“Have ordered a few times this was first I have been disappointed. Ordered 2 lots of orchids to be delivered to me (they were gifts) but came in same box. They were also smaller than the last ones ordered (orchids blue and pink).”

Helpful Report

Posted 8 years ago

“very happy with your service 10 out of 10”

Helpful Report

Posted 8 years ago

“Flowers looked superb and showed up in great condition and on the day I chose. No complaints and will definitely use again. Great service.”

Helpful Report

Posted 8 years ago

“I've had a gift basket delivered and this was what the Receiver's comments was. "Just a note to thank you for your lovely gift! What a surprise! Such a pretty choice – I love lemon roses and chocolate raisons -what a treat!"”

Helpful Report

Posted 8 years ago

“Great service, great flowers”

Helpful Report

Posted 8 years ago

“Great service, beautiful flowers, lovely presentation. I think they really care about what they do.”

Helpful Report

Posted 8 years ago

“delivered on time”

Helpful Report

Posted 8 years ago

“Lovely flowers and being kept up to date on delivery was very good.”

Serenata Flowers 4 star review on 12th March 2018

Helpful Report

Posted 8 years ago

“very informative good efficient service - thank you”

Helpful Report

Posted 8 years ago

“Absolutely outstanding service and stunning flowers - highly recommended”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,016 reviews