Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient for Mothers Day, kept informed about estimated delivery time and then when actually delivered! Beautiful bouquet of flowers for my Mum”

Helpful Report

Posted 8 years ago

“The order I made did not go through and I did not recieve a confirmation email. I made a second order . Unfortunately there was a duplicate order . The company said this was my fault and would not cancel the duplicate order . Poor customer service . The delivery man said that he had multiple duplicate orders that day .”

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Posted 8 years ago

“Service was amazing my mum loved her flowers for mother day”

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Posted 8 years ago

“Great service and delivered on time and the flowers were lovely”

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Posted 8 years ago

“Disappointed that there were fewer flowers than on the actual website image, but they arrived before midday, which was speedy for a last minute order. Mum was happy!”

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Posted 8 years ago

“Mum delighted with Mother's Day flowers. Delivered on time.”

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Posted 8 years ago

“Delivered next day on mothers day. Lovely bunch of flowers according to my mum. Would definitely order again, great price, fast delivery.”

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Posted 8 years ago

“Flowers were good however they were just left on the doorstep and no effort made to knock or ring the bell!”

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Posted 8 years ago

“I used this service as my mum was away for mother’s day. Delivered to the hotel early afternoon and my mum said they are lovely. Will use again and recommend, thank you 🌸”

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Posted 8 years ago

“Delivered on Mothers Day by lunchtime. I have been told the flowers are lovely and very fresh.”

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Posted 8 years ago

“Mothers day flowers for my sister, simple ordering process and they happiness that it brought to her is worth more than anything.”

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Posted 8 years ago

“the flowers are obviously not very fresh. For the money I expected them to at least look something like the picture on the website. I saw better quality flowers at my local corner shop for a fraction of the price. Will not be ordering from here again.”

Helpful Report

Posted 8 years ago

“The flowers I received for mothers day they didn't look fresh, I was very upset as I could have gone to a supermarket and got better. The delivery was great at 8 in the morning. But the flowers were very poor I spent 30 pounds for a small bunch of flowers! When I opted for the better option!”

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Posted 8 years ago

“My step mum was very happy and the pkant was beautiful”

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Posted 8 years ago

“Website accepted my order the night before Mothering Sunday. Your USP- no other firm would take orders that late. Thanks!!!!”

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Posted 8 years ago

“Great service and flowers looked lovely”

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Posted 8 years ago

“The bouquet that was delivered on 10/03/2018 was totally substandard. I complained only to be Told without photographs the complaint could not be taken any further.I did explain that my mother whom the bouquet was for is 82yrs old and doesn’t have the ability to take pictures and forward them.”

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Posted 8 years ago

“My sister was delighted with her flowers.”

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Posted 8 years ago

“Delivered as promised . Recipient delighted!”

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Posted 8 years ago

“Flowers I am told were OK (Mothers Day) I never saw them as I do not live with my Mother. I will say that the delivery was bad as they were left on the front step, I ordered them to be delivered on Mothers day as I knew she would be in all day so I have no idea why they were just left there, anybody could of taken them..not great service.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews