Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,026 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,026 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 16%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Bali High bouquet for my mother, and when I saw it, I was bitterly disappointed. They came strewn in a cardboard box and some of the buds had come off and were scattered in the box. The bouquet was so small, my mother had to place them not in a vase, but in a 3 inch wide small storage jar. Also, the writing on the card was so small, my mother couldn't read it. I paid £30 for this, and now wish I had just gone to my local supermarket and paid £20 for a far superior bunch of flowers.”

Helpful Report

Posted 8 years ago

“Was kept informed about delivery, flowers arrived iwhich were beautiful. One orchid bud had fallen off, I think this was in transit. I Would use them again.”

Helpful Report

Posted 8 years ago

“Delivered as promised.”

Helpful Report

Posted 8 years ago

“My mother was very happy with her flowers”

Helpful Report

Posted 8 years ago

“The timing of when the flowers were delivered was good, however, having paid £40 for the flowers, the roses did not look or smell fresh. There were quite a lot of roses where the petals had turned brown. If I had seen these flowers face-to-face in a shop, I wouldn't have paid a penny over £10 for them.”

Helpful Report

Posted 8 years ago

“So far, 100% success and I’m relying on the feedback from the recipient of the flowers. I like being informed of the delivery progress.”

Helpful Report

Posted 8 years ago

“Easy to order, all flowers available to see on the website and delivered as promised.”

Helpful Report

Posted 8 years ago

“Excellent service, flowers were delivered on time and were a good mothers day present”

Helpful Report

Posted 8 years ago

“No hassle delivered as promised. Answered my email promptly. Thank you”

Helpful Report

Posted 8 years ago

“I ordered flowers to be sent on mother's day paid extra for it and they didn't arrive till after mother's day”

Helpful Report

Posted 8 years ago

“The flowers were damaged. The roses were of poor quality and the petals were already starting to brown. The flowers are unlikely to last more than a couple of days. The courier (outside of your direct control) through the box over a fence to deliver causing further damage”

Serenata Flowers 2 star review on 12th March 2018

Helpful Report

Posted 8 years ago

“Delivered flowers for Mothers’ day at short notice. The flowers were just as beautiful as they were in the picture on the website and my mum was very happy with them!”

Helpful Report

Posted 8 years ago

“Amazing service. Great flowers and lovely card to go with it. Delivery was early the next day. Would recommend 100%”

Helpful Report

Posted 8 years ago

“Web site is nice and easy to follow and the flowers are as advertised, also they deliver when they say they will. One small negative comment is that the cards they charge additional for are not particularly good quality.”

Helpful Report

Posted 8 years ago

“Efficient delivery and beautiful flowers - mum loved them!”

Helpful Report

Posted 8 years ago

“Early delivery for mother’s day thank you very much , flowers beautiful.”

Helpful Report

Posted 8 years ago

“really good service”

Helpful Report

Posted 8 years ago

“The flowers were delivered in the time frame and were absolutely beautiful! Very high quality and made my family very happy! Would highly recommend!”

Helpful Report

Posted 8 years ago

“Placed a last minute order on saturday evening and flowers were recieved @ 11am on the following sunday. Considering it was the busy period of mothers day. Thank you very much”

Serenata Flowers 5 star review on 12th March 2018

Helpful Report

Posted 8 years ago

“most of flowers was fantastic apart from roses they looked wilted outer petals brownish yellow”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,026 reviews