Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My mother was very happy with her flowers”

Helpful Report

Posted 8 years ago

“The timing of when the flowers were delivered was good, however, having paid £40 for the flowers, the roses did not look or smell fresh. There were quite a lot of roses where the petals had turned brown. If I had seen these flowers face-to-face in a shop, I wouldn't have paid a penny over £10 for them.”

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Posted 8 years ago

“So far, 100% success and I’m relying on the feedback from the recipient of the flowers. I like being informed of the delivery progress.”

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Posted 8 years ago

“Easy to order, all flowers available to see on the website and delivered as promised.”

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Posted 8 years ago

“Excellent service, flowers were delivered on time and were a good mothers day present”

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Posted 8 years ago

“No hassle delivered as promised. Answered my email promptly. Thank you”

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Posted 8 years ago

“I ordered flowers to be sent on mother's day paid extra for it and they didn't arrive till after mother's day”

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Posted 8 years ago

“The flowers were damaged. The roses were of poor quality and the petals were already starting to brown. The flowers are unlikely to last more than a couple of days. The courier (outside of your direct control) through the box over a fence to deliver causing further damage”

Serenata Flowers 2 star review on 12th March 2018

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Posted 8 years ago

“Delivered flowers for Mothers’ day at short notice. The flowers were just as beautiful as they were in the picture on the website and my mum was very happy with them!”

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Posted 8 years ago

“Amazing service. Great flowers and lovely card to go with it. Delivery was early the next day. Would recommend 100%”

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Posted 8 years ago

“Web site is nice and easy to follow and the flowers are as advertised, also they deliver when they say they will. One small negative comment is that the cards they charge additional for are not particularly good quality.”

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Posted 8 years ago

“Efficient delivery and beautiful flowers - mum loved them!”

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Posted 8 years ago

“Early delivery for mother’s day thank you very much , flowers beautiful.”

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Posted 8 years ago

“really good service”

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Posted 8 years ago

“The flowers were delivered in the time frame and were absolutely beautiful! Very high quality and made my family very happy! Would highly recommend!”

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Posted 8 years ago

“Placed a last minute order on saturday evening and flowers were recieved @ 11am on the following sunday. Considering it was the busy period of mothers day. Thank you very much”

Serenata Flowers 5 star review on 12th March 2018

Helpful Report

Posted 8 years ago

“most of flowers was fantastic apart from roses they looked wilted outer petals brownish yellow”

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Posted 8 years ago

“Order was a day late so my Mum thought she got nothing for mother’s day from me. ☹️ Lovely flowers as always though!”

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Posted 8 years ago

“Great service, extremely easy online ordering process, couldn’t be happier with everything.”

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Posted 8 years ago

“Great value for money. Very good service”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews