Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible service and an even worse customer service..will not be using again.”

Helpful Report

Posted 8 years ago

“Fantastic company great customer service and wonderful flowers on time delivered with a smile”

Helpful Report

Posted 8 years ago

“Smooth transaction everything went well flowers delivered on time with regular emails to let me know where they were 5 star service”

Helpful Report

Posted 8 years ago

“Spot on service 👍🏾”

Helpful Report

Posted 8 years ago

“Made the person feel very special!”

Helpful Report

Posted 8 years ago

“Surprised you asked me for a review after after your terrible service. Valentine's day flowers. Didn't even turn up will the 15th. When they did the cake was broke and the ballon was wrong. Was given no help just abuse. The company is in Malta so they really don't care who they hurt. Worst company I have every used. Never agaib”

Helpful Report

Posted 8 years ago

“Amazing service!! Bought the flowers one day before Valentine’s Day! And they were delivered in the morning the next day. Easy process and quick delivery. I definitely recommend!”

Helpful Report

Posted 8 years ago

“Had notification of delivery of flowers at 8pm on Valentine's day but actually delivered the following day - will not use again”

Helpful Report

Posted 8 years ago

“They were absolutely fantastic! Prompt delivery and great quality flowers. Couldn't have asked for more!”

Helpful Report

Posted 8 years ago

“Website was so simple to use, easy to make the order. Constant update from about the order n deliver delivery of prompt and packaged nicely”

Helpful Report

Posted 8 years ago

“Ordered roses for valentines they were all wilted and dead. I got a refund but they did not even send a new bunch as a way of apology,they ruined my Valentine’s Day. You’ve lost a regular customer too”

Serenata Flowers 1 star review on 16th February 2018

Helpful Report

Posted 8 years ago

“Great looking”

Helpful Report

Posted 8 years ago

“Great quality and very fast delivery service, wife was made up with them so all round great for me. Thanks again.”

Helpful Report

Posted 8 years ago

“First time user of serenata flowers,delighted with the service provide and the delivery service as well,I shall be back soon,thanks guys x”

Serenata Flowers 5 star review on 16th February 2018

Helpful Report

Posted 8 years ago

“Lovely quality Orchid very well packed and delivered exactly on time will use again”

Helpful Report

Posted 8 years ago

“Making the order was very easy to do due to the clear website. The ease of delivery and options for delivery are also very good. I look forward to using the service again in the future.”

Helpful Report

Posted 8 years ago

“I ordered my flowers on Tuesday for Valentine's Day and I still am yet to revive them 3 days later!!! Got passed around the staff on different days all giving me the same answer to where my flowers are and none of them could tell me where they were.”

Helpful Report

Posted 8 years ago

“Impressed, would recommend”

Helpful Report

Posted 8 years ago

“My daughter was delighted thanks”

Helpful Report

Posted 8 years ago

“Placed my order for roses they came was buitifull every thing went like clock work. Very professional service . Thank you .”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews