Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,017 Reviews

56 %

of reviewers recommend Serenata Flowers

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Metrics

3.4

Based on 6,017 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 46%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 23rd June 2026

672

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall great value and flowers came early on the day so pleased with that, however I chose the “be patient” option as we are in a house of flats but they were just dropped at the front of the building so anyone could have picked them up it was just fortunate that I happened to go down to check who had rung the doorbell.”

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Posted 8 years ago

“As usual the flowers arrived promptly and were well received”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Nice flowers delivered a good day. Thank you !”

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Posted 8 years ago

“Very pleased. Great quality beautifully arranged.”

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Posted 8 years ago

“Lovely flowers made my sister in laws day.”

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Posted 8 years ago

“The service was fair but the flowers were slightly underwhelming despite the cost. To put it in perspective the size of the bouquet was the same size you'd pick up from a premium range in the super market but for £10.00. They were nothing particularly special considering the price point: £24.99 plus delivery. I wouldn't use this service again if I am honest.”

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Posted 8 years ago

“Intime delivery Very happy giftet Great flowers”

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Posted 8 years ago

“Kept informed all the way. Arrived on time and looked lovely. Used twice and will definitely use again”

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Posted 8 years ago

“First class service, kept fully informed, would be happy to use again and recommend.”

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Posted 8 years ago

“Beautiful bouquet delivered on time with a lovely card teddy and balloon”

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Posted 8 years ago

“The ease of ordering from an organised website but what made it special was the updates on delivery and the personal touch of using names it made the whole experience a pleasant one. My sister who received the gift says they are beautiful too. Thank you”

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Posted 8 years ago

“Easy to order, good e-mail communication. Arrived on time.”

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Posted 8 years ago

“The flowers were beautiful. Very fresh - they were delivered on Saturday and some of the buds are just starting to bloom. Very happy and would definitely use Serenata Florist again.”

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Posted 8 years ago

“On Tim for delivery and excellent product”

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Posted 8 years ago

“Service ok - delivery slot between 8AM and 8PM poor. I paid £59 for 12 Roses... 2 of which were droopy/on their way out upon arrival and DEAD the next day (even after being added to water with the feed provided). All 12 had to be thrown away 3 days after arrival. I've used other florists in the past and not encountered these issues. NOT value for money and NOT recommended”

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Posted 8 years ago

“First class service. My friend loved the orchids and was most impressed with delivery on the day requested. Many thanks”

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Posted 8 years ago

“They're were lovely and very much appreciated by the receiver.”

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Posted 8 years ago

“the flowers that were sent were a TINY bunch and not at all like what I ordered.”

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Posted 8 years ago

“Absolutely awful flowers 1st order half dead so re sent new ones and there worse than the first”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,017 reviews