Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service at reasonable prices! The lady that I sent them too loved them”

Helpful Report

Posted 8 years ago

“Great feedback from Serenata flowers. It is great that I hear when the flowers have been delivered! Good fun company!”

Helpful Report

Posted 8 years ago

“Delivered on time and handled with care! Accurate and lovely”

Helpful Report

Posted 8 years ago

“Competitive price and good service. No dramas.”

Helpful Report

Posted 8 years ago

“Ease of ordering and the excellent quality of flowers sent, and received. Can't fault them!”

Helpful Report

Posted 8 years ago

“This is my second or third order from Serenata, the first couple were great but the flowers supplied this time were poor. I raised this with them and explained that due to having them delivered to my elderly Gran I wanted to double check the issue before contacting Serenata to see what they could do. The flowers were delivered on Friday, but by Sunday they were wilted and in a very poor condition. Asked for a second opinion as I am not local to where they were delivered, got that Monday and submitted a complaint only be be told 'terms and conditions state you only have three days to lets us know' so there is nothing we are prepared to do. Pretty poor service for sure.”

Helpful Report

Posted 8 years ago

“I was very impressed with the customer service and updates I was sent throughout my order/delivery. A super price for a super service!!! Very pleased :)”

Helpful Report

Posted 8 years ago

“Hi, My friend was over the moon with the bouquet that she received. It was delivered on time.”

Helpful Report

Posted 8 years ago

“Ordered flowers on 20 Mar for parents golden wedding anniversary in Northern Ireland on 24 Mar. Recieved immediate confirmation of guaranteed courier delivery. However, the flowers did not arrive until 26 Mar. Serenata stated that this is allowed for in their terms and conditions; however, this is not clear. One would have thought that 4 days notice was enough; it seems this is not the case.”

Helpful Report

Posted 8 years ago

“Good value, lovely flowers and prompt delivery. Very satisfied all round. Pauline”

Helpful Report

Posted 8 years ago

“She was very happy so that made me happy”

Helpful Report

Posted 8 years ago

“am happy with service provided and prompt delivery and emails to say when flowers were delivered”

Helpful Report

Posted 8 years ago

“Flowers booked for courier delivery Friday 23RD March, was told on e mail that they would arrive Sat 24th March.Actually arrived on Monday 26th March @1300hrs”

Helpful Report

Posted 8 years ago

“Prompt service. My friend was happy with the lovely flowers.”

Helpful Report

Posted 8 years ago

“The plant I ordered was very good quality, very well packaged up and delivery was not one minute late. Very impressed with the service.”

Helpful Report

Posted 8 years ago

“My daughter received a dozen pink roses from a friend yesterday, whilst roses are sent with their guard petals on, removing them left almost no flower as they arrived in full bloom, will give them 3 days and they will have to be thrown away. Very disappointing”

Helpful Report

Posted 8 years ago

“The Flowers and balloon were lovely my daughter was really pleased with them.Good service Thank you.”

Helpful Report

Posted 8 years ago

“Lovely flowers and on time”

Serenata Flowers 4 star review on 26th March 2018

Helpful Report

Posted 8 years ago

“I still haven't received the flowers that I had ordered.”

Helpful Report

Posted 8 years ago

“Quick prompt delivery, haven't seen the flowers as they were for a gift and sent direct but was told they were lovely”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews