Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“These were flowers for my son and daughter as a present for their new baby. They adored the colour and said they were beautiful. The person who delivered them was apparently very pleasant. Many thanks for the lovely flowers and the on time delivery”

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Posted 7 years ago

“My recipient was very happy to received the flowers. Said the colours Were beautiful. Unfortunately l did not see them my self, but pleased l made someone happy. Thank You”

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Posted 7 years ago

“I sent them to my son and daughter to celebrate the birth of a new baby, they adored the flowers and said they were really beautiful, and the courir who delivered them was very friendly. Many thanks for making them so happy.”

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Posted 7 years ago

“My daughter was much surprised and felt very happy receiving the flowers on her birthday. We are miles away from her and I though sending flowers would be the best way to make her feel loved and special. Your services made this possible. Thank you.”

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Posted 7 years ago

“Flowers were for my mother-in-laws 80th - she said they were beautiful. Only ordered them on Monday but were delivered by Tuesday.”

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Posted 7 years ago

“The flowers are awesome quality, brilliant delivery and friendly service. Will be ordering from you again and will recommend you to all my friends and family.”

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Posted 7 years ago

“Good choice of flower arrangements. Speedy delivery! Absolutely delighted! !”

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Posted 7 years ago

“My sister had suffered a loss and your flowers helped brighten up her day”

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Posted 7 years ago

“Great service, very quick and efficient. Loved the email updates!”

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Posted 7 years ago

“Fab service. Great price. And gorgeous flowers. Thank you.”

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Posted 7 years ago

“Perfect flowers, reasonably priced”

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Posted 7 years ago

“Easy to use. Confirmation of order and delivery Used about 6times and have not been let down”

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Posted 7 years ago

“My friend was very happy to receive her lovely flowers.”

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Posted 7 years ago

“Great service, thanks you very much.”

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Posted 7 years ago

“Arrived on time. Sister in law loves them”

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Posted 7 years ago

“First time using company, and picked because of next day delivery. Flowers arrived 4 days late. Technically not Serenata's fault as the box says they were shipped on the day they were supposed to, but that means the flowers have been sitting in a Yodel Delivery van for 3 days as the delivery guy said this was the first attempt of delivery today. These flowers were not cheap, and were meant as a gift, so not only am I giving them late now, but they will also die sooner because they've spent 3 days in a box in a van. Not encouraged to use again.”

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Posted 7 years ago

“Flowers were delivered on the day they were ordered for, well boxed.”

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Posted 7 years ago

“I ORDERED LATE ON A SUNDAY AND WAS AMAZED THAT DELIVERY WAS ACHIEVED MID-NEXT MORNING FOR A RELATIVE'S BIRTHDAY. SHE RANG ME TO SAY HOW WONDERFUL THE FLOWERS WERE AND HOW PLEASED SHE WAS. ALTHOUGH I PREFERRED A BOUQUET I SAW FROM ANOTHER SUPPLIER, I CHOSE SERENATA BECAUSE THEY OFFERED NEXT DAY AND FREE DELIVERY.”

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Posted 7 years ago

“They did deliver beautiful flowers to a friend, albeit 3 days late, which is sad as they were meant for his birthday.”

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Posted 7 years ago

“The selection of flowers is really good for different occasions and each time I have used Serenata the recipients have been absolutely delighted with the flowers. I will continue to use them for the other occasions coming up as they have been reliable, easy to order & easy to track”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews