Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,988 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 1 star review on 23rd December 2025

670

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“By doing what you said”

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Posted 7 years ago

“My neighbour was thrilled with her special delivery. Will use again”

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Posted 7 years ago

“the flowers were good the only problem I had was selecting a date for delivery as i was ordering in advance of the date, but we got there in the end”

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Posted 7 years ago

“Easy to use,photos of flowers helps a lot when considering what to send,overall good”

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Posted 7 years ago

“Flowers were wonderful. Very fast delivery.”

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Posted 7 years ago

“Excellent value. Kept me informed of progress. My friend was delighted with the flowers.”

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Posted 7 years ago

“The flowers were of a great quality and the delivery was on time.. made someone very happy”

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Posted 7 years ago

“Delivered exactly when they said they would despite it being a bank holiday weekend.”

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Posted 7 years ago

“These were flowers for my son and daughter as a present for their new baby. They adored the colour and said they were beautiful. The person who delivered them was apparently very pleasant. Many thanks for the lovely flowers and the on time delivery”

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Posted 7 years ago

“My recipient was very happy to received the flowers. Said the colours Were beautiful. Unfortunately l did not see them my self, but pleased l made someone happy. Thank You”

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Posted 7 years ago

“I sent them to my son and daughter to celebrate the birth of a new baby, they adored the flowers and said they were really beautiful, and the courir who delivered them was very friendly. Many thanks for making them so happy.”

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Posted 7 years ago

“My daughter was much surprised and felt very happy receiving the flowers on her birthday. We are miles away from her and I though sending flowers would be the best way to make her feel loved and special. Your services made this possible. Thank you.”

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Posted 7 years ago

“Flowers were for my mother-in-laws 80th - she said they were beautiful. Only ordered them on Monday but were delivered by Tuesday.”

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Posted 7 years ago

“The flowers are awesome quality, brilliant delivery and friendly service. Will be ordering from you again and will recommend you to all my friends and family.”

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Posted 7 years ago

“Good choice of flower arrangements. Speedy delivery! Absolutely delighted! !”

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Posted 7 years ago

“My sister had suffered a loss and your flowers helped brighten up her day”

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Posted 7 years ago

“Great service, very quick and efficient. Loved the email updates!”

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Posted 7 years ago

“Fab service. Great price. And gorgeous flowers. Thank you.”

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Posted 7 years ago

“Perfect flowers, reasonably priced”

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Posted 7 years ago

“Easy to use. Confirmation of order and delivery Used about 6times and have not been let down”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,988 reviews