Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,988 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,988 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 19th September 2025

Philip

Serenata Flowers 1 star review on 14th September 2025

Jill Smith

Serenata Flowers 2 star review on 16th August 2025

Paula

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply the best floral and gift service I have ever used. I booked the (apparently superb)package of flowers and goodies from Sydney Australia to be delivered near Sherborne Dorset. Serenata updated me every step of the way before and after delivery. They estimated 3.30-4.30pm delivery and knocked on my punctual Sister's door at exactly 3.30pm! These guys deserve to be an incredibly successful business!”

Helpful Report

Posted 8 years ago

“It was on time every think and am very happy for your service”

Helpful Report

Posted 8 years ago

“Very disappointed, as the bouquet I chose looked nothing like the one that arrived. The roses drooped the next day and there were a lot less flowers”

Helpful Report

Posted 8 years ago

“I liked the witty updates and my mum was pleased with her flowers”

Helpful Report

Posted 8 years ago

“Beautiful flowers and delivered before lunch on my day of choice. Very happy with the orchids and service.”

Helpful Report

Posted 8 years ago

“Very good service delivered on time too”

Helpful Report

Posted 8 years ago

“Really quick and easy to order online with great prices. I ordered on a Sunday and my friend had them delivered to her the next day and they were beautiful. I will use Serenata flowers again without a shadow of a doubt.”

Helpful Report

Posted 8 years ago

“Sister in law delighted with flowers, vibrant colours and very exotic just as described.”

Helpful Report

Posted 8 years ago

“Really quick and efficient service for a reasonable price. The flowers were still in bud and they were well wrapped. Thanks”

Helpful Report

Posted 8 years ago

“Excellent, price,quality,delivery.”

Helpful Report

Posted 8 years ago

“Good value for money and a quick efficient delivery at a decent time of the day. They kept me updated throughout by email.”

Helpful Report

Posted 8 years ago

“Flowers sent to a friend who said they were lovely.”

Helpful Report

Posted 8 years ago

“Fabulous quick service - ordered on a Sunday night, delivered Monday lunch. Lovely flowers.”

Helpful Report

Posted 8 years ago

“Lots of choice, very reasonable price and the recipient loved them”

Helpful Report

Posted 8 years ago

“Fantastic service and beautiful bunch of flowers. Made the wife very happy on our anniversary. Thank you”

Helpful Report

Posted 8 years ago

“I was looking on a Sunday afternoon for somewhere that would deliver the next day. This seemed to be the only site. The flowers are reasonable prices. Bought some for my Grandma who had broken her wrist. She said they were a lovely surprise so I can only assume that they fit the bill. Very pleased with the service and delivery updates”

Helpful Report

Posted 8 years ago

“Sent flowers to my friend as a thank you for a lovely afternoon tea. She absolutely loved it. Will be ordering for another very good friends birthday in a couple of weeks time. Thank you”

Helpful Report

Posted 8 years ago

“She was very happy”

Helpful Report

Posted 8 years ago

“Thanks she was happy with them and there was 13 roses and not 12 Thanks”

Helpful Report

Posted 8 years ago

“delivery on time, gorgeous flowers”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 5,988 reviews