Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.37

3.4 Rating 5,980 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 5,980 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult

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Serenata Flowers 2 star review on 16th August 2025

Paula

Serenata Flowers 1 star review on 3rd March 2025

Anonymous

Serenata Flowers 1 star review on 19th February 2025

Anonymous

666

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on time.Well packaged for transit. Good value for money. Will use again.”

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Posted 7 years ago

“Lovely bouquet sent for a birthday.”

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Posted 7 years ago

“I live in U.S.A the web site was easy to follow on ordering everything flowers card etc payment not complicated constant updates and flowers delivered on time p.s. cost of the very fair no complaints for this end”

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Posted 7 years ago

“Absolutely brilliant service , placed an order on Sunday night and arrived the next morning , my mrs was really chuffed with her flowers , definitely will be ordering from you again 😊👍”

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Posted 7 years ago

“I am British, now living in California. I used Serenata Flowers to send flowers to my Mother for her 90th Birthday. I chose Serenata because of the reviews on-line. Their site was easy to navigate, I was kept fully informed on delivery and best of all, my Mother said the flowers were absolutely beautiful. I will certainly use them again. Thank you Serenata Flowers.”

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Posted 7 years ago

“Brilliant next day service ordered late on a Sunday evening.”

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Posted 7 years ago

“I ordered flowers on Sunday for my friends birthday they were delivered promptly nextday. Flowers look exactly as the do on your online picture. I will definitely be using Serenta again. Thank you flowers are beautiful.”

Serenata Flowers 5 star review on 14th February 2018

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Posted 7 years ago

“Ordered on Sunday and delivered as promised on Monday.oredering was easy and hassle free.would use again.”

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Posted 7 years ago

“They made my mother happy..which of course makes me happy. They were fresh and beautiful and smelled good. There are so many arrangements and now that I have a site I will be sending her flowers all the time.”

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Posted 7 years ago

“I live in the US..my mother is in mungrisdale. I am so happy I found this site! I will be using it often. The flowers were beautiful and she says they smelled so good and were so fresh. The service was exemplary..I cannot say enough good things...”

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Posted 7 years ago

“Fantastic Service. Kept updated all of the time”

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Posted 7 years ago

“Speedy and prompt service”

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Posted 7 years ago

“Super fast delivery and great value for flowers”

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Posted 7 years ago

“My daughter is studying abroad this semester. I wanted to send her flowers. She received them by noon on the day I wanted them delivered. And they were absolutely beautiful! They brightened her day! Thank you very much!”

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Posted 7 years ago

“Easy on line site and good choice and price range. Delivered on time. Would definitely use again.”

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Posted 7 years ago

“Ordering was easy. The flowers were delivered the following day. I received notification of delivery. The recipient phoned me and was thrilled to receive the flowers which she said were beautiful. My experience with Serenata Flowers has been good and I would use them again.”

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Posted 7 years ago

“Great Blooms delivered on time as arranged many thanks”

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Posted 7 years ago

“Delivery wasn’t delivered in full. Flowers looked half dead. Poor quality, very disappointed. Not value for money.”

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Posted 7 years ago

“Great service, I ordered and they arrived the next day. My friend took a photo of the flowers and they looked beatific.”

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Posted 7 years ago

“I sent out 3 bouquets of red roses to different friends, all recently bereaved. I understand they were all impressed by the beauty and quality of the flowers, and the promptness of delivery. I will use Serenata Flowers again. Joyce Olson”

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Posted 7 years ago

Serenata Flowers is rated 3.4 based on 5,980 reviews