Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry - that should be 5* - beautiful flowers delivered as promised x”

Helpful Report

Posted 9 years ago

“Turned up on time. Nice bouquet. Receiver loved them.”

Helpful Report

Posted 9 years ago

“Able to deliver beautiful bunch of flowers within 24 hrs.”

Helpful Report

Posted 9 years ago

“Great service thank you”

Helpful Report

Posted 9 years ago

“Always kept me fully up to date - brilliant service”

Helpful Report

Posted 9 years ago

“I sent my friend a bouquet of the Blue Dendrobium flowers for her birthday. Although I didn't see them, she sent me a photo, and said how beautiful they were. From looking at the photo, I have to agree!! They looked gorgeous ????????”

Helpful Report

Posted 9 years ago

“Flowers arrived on time. Looked lovely nice and fresh. Good value. Good service . Will use Serenata Flowers again. Thanks again. Barry.”

Helpful Report

Posted 9 years ago

“Great service, cannot find any fault at all with your service and beautiful flowers”

Helpful Report

Posted 9 years ago

“Flowers were fantastic- lots of buds. Also they kept me fully informed of the progress of my delivery. Greta value too.”

Helpful Report

Posted 9 years ago

“Flowers were lovely. Delivered on time. Very good service. Kept me informed when flowers were dispatched and delivered. Would definitely use this service again. Very satisfied”

Helpful Report

Posted 9 years ago

“Good service, delivered on time and bouquet was as ordered.”

Helpful Report

Posted 9 years ago

“Sister in law was pleased with her flowers and they arrived promptly as promised. Thank you”

Helpful Report

Posted 9 years ago

“Order arrived on time and were well packaged. Although they were smaller than expected the "blue" orchids were beautiful and my Mum was thrilled with them. Many thanks.”

Serenata Flowers 5 star review on 5th August 2017

Helpful Report

Posted 9 years ago

“I went for the 'Deluxe' option of their 'Aztec Sun' display. On receiving it, I dread to think what the 'regular' option would have been like ....”

Helpful Report

Posted 9 years ago

“received flowers as a present,didnt want to tell friends who sent them how bad they were ,tried to complain direct,but cannot contact the company without an order no ,therefore you cant complain,absolutely terrible customer service”

Helpful Report

Posted 9 years ago

“Great selection of bouquets and cards to go with them. Prompt and timely delivery. Most importantly the recipient was over the moon with them which says everything.”

Helpful Report

Posted 9 years ago

“Good price, delivered as promised and the lady in question said the roses were beautiful.”

Helpful Report

Posted 9 years ago

“You failed to deliver on the date requested. It was for my daughter's wedding anniversary...”

Helpful Report

Posted 9 years ago

“A very nice arrangement, just a little on the small side. looks good and colourful Delivery was excellent, and I was kept advised on despatch etc.”

Helpful Report

Posted 9 years ago

“Order dealt with Received email to say flowers delivered had no thankyou from recipients which would no be like them obviously we cannot ask them if received flowers I emailed customer support the day before delivery due as I was confused as to whether the message I had written would be enclosed Still waiting for reply today 5/8/2017 Feel wasted £54 as the result was not achieved Would never use them again”

Helpful Report

Posted 9 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews