Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent notifications by text before and after delivery flowers fresh, beautiful and arranged attractively would I use again - yes I would without a doubt”

Helpful Report

Posted 9 years ago

“Cousin was over the moon with the flowers I bought her, fast delivery too although no card was posted so she didn't no they'd been delivered and had to search the bins for them”

Helpful Report

Posted 9 years ago

“Very good custoomer service”

Helpful Report

Posted 9 years ago

“Failed to deliver flowers when they said they would. I had to complain in order to get the flowers redelivered. However, I received a prompt response from the company following my complaint.”

Helpful Report

Posted 9 years ago

“Flowers turned up squished and dead. Looked like the flowers had just been thrown in a box way to small for them.”

Helpful Report

Posted 9 years ago

“Excellent service”

Helpful Report

Posted 9 years ago

“Delivered on time recipient pleased so all good!!”

Helpful Report

Posted 9 years ago

“Beautiful arrangement and chocolatesthat our friend loved . Delivered on time as requested .”

Helpful Report

Posted 9 years ago

“Arrived on time were fabulous big varied collection thank you”

Helpful Report

Posted 9 years ago

“Always lovely flowers and such a quick delivery. Very pleased”

Helpful Report

Posted 9 years ago

“Nice fast service I like the story telling texts It was interesting It was a little on the expensive side but you only get what you pay for Very pleased”

Helpful Report

Posted 9 years ago

“scheduled delivery and updates by e mail”

Helpful Report

Posted 9 years ago

“Arrived promptly, and the gift itself was in good condition!”

Helpful Report

Posted 9 years ago

“I ordered these flowers for a very dear friend on her 81st birthday. Her family put a picture up on face book and I was horrified at what you sent. Nothing like the picture you promised and I paid for. Disappointed that I was given a false impression of my order. Please may I have my money back so I can give my friend a decent bunch of flowers Many thanks Noreta Fitzgerald 7.8.17”

Helpful Report

Posted 9 years ago

“The delivered promptly.”

Helpful Report

Posted 9 years ago

“Very pleased with the service, ordered in the afternoon for delivery next day. The recipient was very pleased with the delivery of a beautiful bouquet of flowers the next day. Thankyou.”

Helpful Report

Posted 9 years ago

“Kept me informed of progress during delivery”

Helpful Report

Posted 9 years ago

“very happy with the service and updates”

Helpful Report

Posted 9 years ago

“Good communication, prompt delivery and a very nice product.”

Helpful Report

Posted 9 years ago

“Beautiful flowers - very reasonably priced and free delivery ! You will be my supplier of choice from now on - Thank you”

Helpful Report

Posted 9 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews