Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

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Metrics

3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordering was easy and delivery was prompt. I didn't actually see the bouquet but my friend sent a photograph and they looked lovely, she said she was very pleased with them so I'd probably order from you again. Thank you”

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Posted 8 years ago

“Excellent notifications by text before and after delivery flowers fresh, beautiful and arranged attractively would I use again - yes I would without a doubt”

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Posted 8 years ago

“Cousin was over the moon with the flowers I bought her, fast delivery too although no card was posted so she didn't no they'd been delivered and had to search the bins for them”

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Posted 8 years ago

“Very good custoomer service”

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Posted 8 years ago

“Failed to deliver flowers when they said they would. I had to complain in order to get the flowers redelivered. However, I received a prompt response from the company following my complaint.”

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Posted 8 years ago

“Flowers turned up squished and dead. Looked like the flowers had just been thrown in a box way to small for them.”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“Delivered on time recipient pleased so all good!!”

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Posted 8 years ago

“Beautiful arrangement and chocolatesthat our friend loved . Delivered on time as requested .”

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Posted 8 years ago

“Arrived on time were fabulous big varied collection thank you”

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Posted 8 years ago

“Always lovely flowers and such a quick delivery. Very pleased”

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Posted 8 years ago

“Nice fast service I like the story telling texts It was interesting It was a little on the expensive side but you only get what you pay for Very pleased”

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Posted 8 years ago

“scheduled delivery and updates by e mail”

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Posted 8 years ago

“Arrived promptly, and the gift itself was in good condition!”

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Posted 8 years ago

“I ordered these flowers for a very dear friend on her 81st birthday. Her family put a picture up on face book and I was horrified at what you sent. Nothing like the picture you promised and I paid for. Disappointed that I was given a false impression of my order. Please may I have my money back so I can give my friend a decent bunch of flowers Many thanks Noreta Fitzgerald 7.8.17”

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Posted 8 years ago

“The delivered promptly.”

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Posted 8 years ago

“Very pleased with the service, ordered in the afternoon for delivery next day. The recipient was very pleased with the delivery of a beautiful bouquet of flowers the next day. Thankyou.”

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Posted 8 years ago

“Kept me informed of progress during delivery”

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Posted 8 years ago

“very happy with the service and updates”

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Posted 8 years ago

“Good communication, prompt delivery and a very nice product.”

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Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews