Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,022 Reviews

56 %

of reviewers recommend Serenata Flowers

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3.4

Based on 6,022 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 18%
Customer Service
Communication Channels	Email

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Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The roses in the bunch of flowers looked dead/dying and these for my mum on her 60th Birthday and now the Daisy's are dropping and it's only been 5 days (photos attached were taken day of the delivery)”

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Posted 9 years ago

“The flowers I ordered for a funeral on Saturday did not arrive at the crematorium until Monday. I was emailed by Serenata on Saturday afternoon to inform me the flowers had not been delivered due to there being no one to leave them with. I then requested a refund as the flowers were required on Saturday and any time after would be pointless. No refund was given and the flowers delivered 2 days later, which by then, had completely lost their point.”

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Posted 9 years ago

“THEY WERE FRIST CLASS i WOULD USE YOU AGAIN”

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Posted 9 years ago

“the delivery was very prompt and my daughter-in-law said they were beautiful”

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Posted 9 years ago

“Lovely flowers and gifts, very efficient and great communication. Very happy with my experience.”

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Posted 9 years ago

“Delivered on time with a good quality fresh plant”

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Posted 9 years ago

“Very pleased with flowers and delivery. Unfortunately, the card in the box was very wet when delivered and the message was difficult to read because the font size was tiny compared with the size of the card!”

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Posted 9 years ago

“Pleased with speedy and professional service and even more pleased that my friend who received the flowers was more than delighted.”

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Posted 9 years ago

“The flowers are beautiful, fresh and delivered exactly when I wanted.”

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Posted 9 years ago

“Gorgeous flowers. Good quality”

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Posted 9 years ago

“Value and delivered on time,no fuss”

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Posted 9 years ago

“My Wife's birthday was Friday and I needed the flowers then, which was perfect timing...thanks”

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Posted 9 years ago

“These flowers were excellent really beautiful .will definitely be ordering again,”

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Posted 9 years ago

“Super service and lovely flowers”

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Posted 9 years ago

“hi, ordered some flowers for my sisters wedding anniversary but the flowers that arrived were not like there were on the website. I ordered the spring time deluxe and what arrived was loads of little white flowers still in bud.”

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Posted 9 years ago

“the recipient was absolutely delighted with the flowers, it was easy to order, selecting the bouquet and date for delivery online.”

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Posted 9 years ago

“Easy to use website, good communication and delivery on time.”

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Posted 9 years ago

“Ordered and delivered in same day. No fuss and easily done. Recipient said flowers were beautiful.”

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Posted 9 years ago

“Fabulous flowers, look spectacular, next day free delivery, I would use again.”

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Posted 9 years ago

“The ordering was easy and delivery was prompt. I didn't actually see the bouquet but my friend sent a photograph and they looked lovely, she said she was very pleased with them so I'd probably order from you again. Thank you”

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Posted 9 years ago

Serenata Flowers is rated 3.4 based on 6,022 reviews