Serenata Flowers Reviews

Name: Serenata Flowers
Rating: 3.36

3.4 Rating 6,003 Reviews

56 %

of reviewers recommend Serenata Flowers

Company Reviews

Questions

Metrics

3.4

Based on 6,003 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 41%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Write Your review

Tell us how Serenata Flowers made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Serenata Flowers 1 star review on 14th March 2026

671

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers lovely. Although I paid £9.99 for guaranteed delivery before 10.30am as birthday girl was going out. Flowers didn't arrive until just after 11am. If I had known that I would have paid the cheaper option for guaranteed delivery before noon!! Probably still would have arrived at the same time. Even though they were late, I got an email when they were dispatched (that arrived before 10.30am funnily enough!) and also when they had been delivered.”

Helpful Report

Posted 8 years ago

“The roses in the bunch of flowers looked dead/dying and these for my mum on her 60th Birthday and now the Daisy's are dropping and it's only been 5 days (photos attached were taken day of the delivery)”

Helpful Report

Posted 8 years ago

“The flowers I ordered for a funeral on Saturday did not arrive at the crematorium until Monday. I was emailed by Serenata on Saturday afternoon to inform me the flowers had not been delivered due to there being no one to leave them with. I then requested a refund as the flowers were required on Saturday and any time after would be pointless. No refund was given and the flowers delivered 2 days later, which by then, had completely lost their point.”

Helpful Report

Posted 8 years ago

“THEY WERE FRIST CLASS i WOULD USE YOU AGAIN”

Helpful Report

Posted 8 years ago

“the delivery was very prompt and my daughter-in-law said they were beautiful”

Helpful Report

Posted 8 years ago

“Lovely flowers and gifts, very efficient and great communication. Very happy with my experience.”

Helpful Report

Posted 8 years ago

“Delivered on time with a good quality fresh plant”

Helpful Report

Posted 8 years ago

“Very pleased with flowers and delivery. Unfortunately, the card in the box was very wet when delivered and the message was difficult to read because the font size was tiny compared with the size of the card!”

Helpful Report

Posted 8 years ago

“Pleased with speedy and professional service and even more pleased that my friend who received the flowers was more than delighted.”

Helpful Report

Posted 8 years ago

“The flowers are beautiful, fresh and delivered exactly when I wanted.”

Helpful Report

Posted 8 years ago

“Gorgeous flowers. Good quality”

Helpful Report

Posted 8 years ago

“Value and delivered on time,no fuss”

Helpful Report

Posted 8 years ago

“My Wife's birthday was Friday and I needed the flowers then, which was perfect timing...thanks”

Helpful Report

Posted 8 years ago

“These flowers were excellent really beautiful .will definitely be ordering again,”

Helpful Report

Posted 8 years ago

“Super service and lovely flowers”

Helpful Report

Posted 8 years ago

“hi, ordered some flowers for my sisters wedding anniversary but the flowers that arrived were not like there were on the website. I ordered the spring time deluxe and what arrived was loads of little white flowers still in bud.”

Helpful Report

Posted 8 years ago

“the recipient was absolutely delighted with the flowers, it was easy to order, selecting the bouquet and date for delivery online.”

Helpful Report

Posted 8 years ago

“Easy to use website, good communication and delivery on time.”

Helpful Report

Posted 8 years ago

“Ordered and delivered in same day. No fuss and easily done. Recipient said flowers were beautiful.”

Helpful Report

Posted 8 years ago

“Fabulous flowers, look spectacular, next day free delivery, I would use again.”

Helpful Report

Posted 8 years ago

Serenata Flowers is rated 3.4 based on 6,003 reviews