Sewoong International Reviews

Name: Sewoong International
Rating: 3.65

3.7 Rating 1,362 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,362 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item ordered in April. By end May item not received, was told it would need to be reordered (ie it had never been in stock). Recorded early May, told 5-7 working days. Still nothing. Clueless at best. Deceitful at worst.”

Helpful Report

Posted 8 years ago

“i ordered with them 23rd of feb ,its now the 25thof march and still no package .their tracking is a joke”

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Posted 8 years ago

“It's been two weeks from I ordered and purchased the item, and I didn't get it now. I don't understand why”

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Posted 8 years ago

According to tracking information, the item was arrived at you on 20th March. It seems there was problem on local post office. It was held 3 days in local post office and released.

Posted 8 years ago

“It didn't show up nor did it show up later disappointed!!!!”

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Posted 8 years ago

Your order was arrived at you on the same day(17th March). I think you may get it when you be back home.

Posted 8 years ago

“i orderded 0n feb 23 its now the 26th of march sill have not recieved my peddles”

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Posted 8 years ago

“I didn't receive the item as described then to add to my disappointment, Bicycle Hero have not even had the courtesy to reply to my email of complaint.”

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Posted 8 years ago

“paid for express delivery (4-6 working days) and it took 20 days to deliver.”

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Posted 8 years ago

“Lousy customer service. Order some mudguards over a month ago. Order is still "processing". Wtf. I mean no communication whatsoever. I've emailed support almost a half dozen times with no response. Who are these people? Is this an actual business. Skip them.”

Helpful Report

Posted 8 years ago

“I place an order on the 18 of January, paid for an Express Tracked Delivery - Tracked Courier (4~6Workdays) It has been now 2 weeks (12 working days) and no follow-up, no calls, no emails, no information regarding this purchase. I have sent two emails to staff with only one reply (no satisfactory). This is the last time I purchase anything from this online store.”

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Posted 8 years ago

“I placed the order on 13 December it only arrived on 29 December”

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Posted 8 years ago

“I have not received my order as of 12/22/16. Please help me track it down.”

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Posted 8 years ago

“Received the wrong item. Asked for the correct item to be sent ASAP. When nothing arrived on the expected day, I emailed again. They confirmed it would be dispatched today. I have emailed questioning this but I am awaiting a response 3 days later. Still awaiting the item almost a month after ordering.”

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Posted 8 years ago

“I still have not received my shipment. I ordered on November 9th.”

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Posted 8 years ago

“I would like a complete refund for my rear view cycling mirrors as they are not fit for purpose. I cen only see my knees and legs. I have sent an email to your comapny about a refund but it has boced back! Can you let me have the address for returns please. Kind regards Peter Coulcher”

Helpful Report

Posted 8 years ago

“I placed an order 20 days ago and have seen neither hide nor hair of it. At this point, I am not certain if this simply poor service or an outright scam. The order included shipping at $9.99 which indicated 5-8 working days.”

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Posted 8 years ago

“Saddle ordered the 10/27/16, not arrived!”

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Posted 8 years ago

“No delivery were is my items,why take so long.,how can I order from you more item panda jerry,please send my item,hope to hear from you very very soon Carlo”

Helpful Report

Posted 8 years ago

“I haven't received the item. It has been a long time waiting. The product was out of stock. and after more than a month it hasn't arrived.”

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Posted 8 years ago

“I have not yet received my products .. I also paid express shipping .. not good..”

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Posted 8 years ago

“I still don't have the goods-please help me”

Helpful Report

Posted 9 years ago

Sewoong International is rated 3.7 based on 1,362 reviews