Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 994 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best of British expedition clothing. Using excellent manufacturers of their gear, incredibly well designed, I am so pleased they haven’t ever compromised their original quality ethos. I travel to the high arctic a lot and Shackleton has never let me down”

Helpful Report

Posted 1 year ago

We appreciate you taking the time to share your feedback!

Posted 1 year ago

“Great staff, good selection in store and great product that I purchased.”

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Posted 1 year ago

We appreciate you sharing your feedback on our store!

Posted 1 year ago

“Huge fan of Shackleton products - I have the Ross gilet, the parka, an Escape jacket and several jumpers; all well designed, beautifully made, high quality look and feel and extremely high performing. Faultless and friendly in-store service too.”

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Posted 1 year ago

Thank you for your feedback! We're so glad to hear you're happy with your purchases.

Posted 1 year ago

“I do have the pleasure of owning a Hero Sweater, Portland Merino Beanie and Kaplan Compact Cap. The good quality and fine detail of the products come across immediately. They are functional for purpose and comfortable to wear.I am very happy with my investment and it is and will be my 'go to' items over the years. Well done on your passion for delivering well thought through products, Shackelton.”

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Posted 1 year ago

Thank you for sharing your feedback with us! We're so glad to hear that you find our products to be functional and comfortable.

Posted 1 year ago

“Really impressed with my jacket - loving the lite weight nature of this and the warmth it brings. It feels warmer after wearing it for 5-10 minutes and so very happy to endorse your product”

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Posted 1 year ago

Thank you for your feedback! We're so glad to hear that your jacket is keeping you warm.

Posted 1 year ago

“Excellent product quality and design”

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Posted 1 year ago

Thank you for sharing your feedback!

Posted 1 year ago

“Excellent quality clothing - for leisure & the great outdoors. Great customer service and after sales service complete the package.”

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Posted 1 year ago

We appreciate you taking the time to share your feedback and we're so glad you're happy with the quality of the clothing.

Posted 1 year ago

“Love this company clothing is great quality and fits perfectly for me,very hard to find these days with such high quality at reasonable prices, would highly recommend.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Absolutely quality jacket in all aspects including look, love it!”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Fantastically designed products, excellent fit and performance”

Shackleton 5 star review on 26th February 2025

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Posted 1 year ago

“Fabulous jacket. Excellent quality and everything that you'd want from a jacket that keeps you warm due to the high category rated down and also relatively light weight. It fits perfectly and looks great, quality alround. A huge admirer of the great man, so once I'd looked into the details, it was the perfect buy.”

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Posted 1 year ago

“Great design and v warm. Love all the zip pockets.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Recently purchased two jackets, one waterproof shell, the Markham and a Lockroy Parker. Both are excellent jackets. I recently took the Lockroy to Northern Sweden in temperatures around -20°c and it was always cozy and warm, don’t need layers at all, just a normal t-shirt and sweatshirt was ample. Great that it’s properly waterproof too, unlike some of the similar Canadian competition.”

Shackleton 5 star review on 22nd February 2025

Helpful Report

Posted 1 year ago

We appreciate you sharing your feedback and we're so glad to hear that the Lockroy and Markham jackets are keeping you warm!

Posted 1 year ago

“Love my rollkneck sweaters. Have two all wool sweaters for tge past four years . that wear great, look great, hold their shape and warm. They often replace an outer jacket. A little more upfront cost is so worth it.”

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Posted 1 year ago

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Posted 1 year ago

“They kept me apprised as to when the sweaters I had ordered would be in stock and due to the wait, gave me a 10% discout. The sweaters' design and quality is excellent.”

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Posted 1 year ago

We appreciate you sharing your feedback and we're so glad to hear that you're happy with your sweater!

Posted 1 year ago

“The pilot jacket i bought was really excellent - great quality,fit and warmth - and waterproof. Perfect for travel and home.”

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Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Got my first jacket from you. Comfy. Stylish. Easy zippers. Mostly warm but I expected it to be a little more so as the sales person said I would be comfortable down to single digit temps and not so much.”

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Posted 1 year ago

We appreciate you taking the time to share your feedback with us. The Ronne Down Jacket is one of our mid-weight styles that can maintain body warmth in temperatures as low as -10 degrees when accompanied by a mid-layer. If you have any questions, please contact us at info@shackleton.com and we'd be happy to advise further.

Posted 1 year ago

“Shackleton is clearly a Company trying to do right by its customers. Keep up the good work!”

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Posted 1 year ago

We appreciate your feedback!

Posted 1 year ago

“You constantly bombard me with emails. It is starting to annoy me so much that i will dtop buying from you”

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Posted 1 year ago

Thank you for your feedback. We want to keep our community up to date with the latest opportunities and new developments, and there have been a lot recently, but if there are certain types of email you would prefer not to receive please let us know and we can update your preferences. Contact our client services team at info@shackleton.com.

Posted 1 year ago

“Hero jumper not as well fitted as the previous, Italian made version. It is comfortable but too baggy and loose fitting for my taste. Fabric seems marginally softer than the original, Italian made, version. The new version is still a perfectly fine product, just not exceptional in the way the original was.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback with us. While both the British and Italian versions of the Hero are made using the same yarn, there may be a slight difference in fit. We'd be happy to advise you further in regards to sizing, and if you have any questions please contact info@shackleton.com.

Posted 1 year ago

Shackleton is rated 4.8 based on 994 reviews