Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 994 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily my favourite outdoor, or indeed any, brand.”

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Posted 1 year ago

Thank you for your feedback. We're so glad to hear that Shackleton is your favourite brand!

Posted 1 year ago

“Supreme quality. Love it will definitely order again.”

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Posted 1 year ago

Thank you for sharing your feedback!

Posted 1 year ago

“Lovely quarter zip sweater, great quality and Ive been commented on how good it looks on.i would definitely recommend this product. Great service in the London shop too.”

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Posted 1 year ago

Thank you for taking the time to share your feedback with us. We're so glad to hear that you've received compliments on your jumper!

Posted 1 year ago

“Amazing quality and thought out design. Lightweight, yet gives confidence in extreme weather. Very user friendly and well put together. Absaloutley everything I needed and more.”

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Posted 1 year ago

Thank you for the feedback! We're glad the design, quality, and performance exceeded your expectations.

Posted 1 year ago

“Great quality fit and style I am a new customer and I am sure my recent purchase will not be my last!”

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Posted 1 year ago

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Posted 1 year ago

“Last item ordered wasn’t the quality comfort expected.”

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Posted 1 year ago

Thank you for your feedback. We're sorry to hear the item didn’t meet your expectations. We've reached out to you directly to help resolve this, and we’d really appreciate it if you could share a few more details about the issue. Please don’t hesitate to contact us at info@shackleton.com if you have any further questions, as we’re keen to understand what went wrong and make it right.

Posted 1 year ago

“Bought the supernal short T-shirt. Fantastic fit and quality.”

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Posted 1 year ago

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Posted 1 year ago

“Iconic, high quality clothing with an historic aura. Practical and useful both for high lever adventures and for fine dining.”

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Posted 1 year ago

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Posted 1 year ago

“Absolutely love Shackleton as a brand and they're my go-to for cold weather clothing for many years. The quality is excellent, and has stood up to the capricious British winters very well. The customer service is second to none - on the occasion that there's a fault, they'll fix it without quibble.”

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Posted 1 year ago

Thank you for your feedback! We're so glad to hear that you're happy with the quality of our clothing and our customer service.

Posted 1 year ago

“What an exceptional bit of kit. I have wanted one of these parkas for some time so am delighted to finally get my hands on one. It’s absolute quality in every aspect, not to mention the details that demonstrate the thought that’s gone into the design.”

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Posted 1 year ago

Thank you for your feedback! We're so happy to hear that the the Lockroy Parka lived up to your expectations and that you're happy with the quality and design.

Posted 1 year ago

“well designed and thought out products that perfectly meet travel, practical, excellent warmth.”

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Posted 1 year ago

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Posted 1 year ago

“Love the colour and design of this waterproof. I look forward to putting it on. Very charming and helpful staff in Piccadilly store.”

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Posted 1 year ago

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Posted 1 year ago

“Great quality clothing Shackleton it keeps you nice and snug”

Shackleton 5 star review on 28th April 2025

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Posted 1 year ago

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Posted 1 year ago

“Lovely shop, lovely people serving and great brand. Keep it up”

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Posted 1 year ago

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Posted 1 year ago

“This is a high quality product. The very best!”

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Posted 1 year ago

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Posted 1 year ago

“Bought a Lockroy parka. It’s an exceptional winter coat, well made and rugged for all conditions. Superbly warm and in the flesh is as true to the website pictures as it can be. Couldn’t be happier with my purchase.”

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Posted 1 year ago

We appreciate your feedback on the Lockroy Parka!

Posted 1 year ago

“Amazing product”

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Posted 1 year ago

We appreciate your feedback!

Posted 1 year ago

“Bought the Pilot jacket. Fantastic product. Great service in store. Highly recommend.”

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Posted 1 year ago

Thank you for your feedback. We're so glad to hear you're happy with the product and your experience at our store!

Posted 1 year ago

“Quality product”

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Posted 1 year ago

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Posted 1 year ago

“Really well-made garments and excellent customer service”

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Posted 1 year ago

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Posted 1 year ago

Shackleton is rated 4.8 based on 994 reviews