Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 942 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 942 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Write Your review

Tell us how Shackleton made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My new favourite coat ! Looks great and is very warm but lightweight. The only negative thing about the jacket is the plastic zip it looks and feels cheap for a coat of this price point.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to give us your feedback! We'll be sure to share your comments with our Product team.

Posted 1 year ago

“Excellent quality no issues would highly recommend”

Helpful Report

Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Fantastic quality product, feels great - and service from Shackleton has been very good also. Only build would be that the jacket could be an inch longer I think.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we'll be sure to share this with our Product team.

Posted 1 year ago

“Quality products from the range of leather belts, drinks containers to clothing ranges including tees, merino wool jumpers and a collection of parkas and shell coats - total investment in clothing for all your casual and touring needs - fashionable, durable and convenient wear which far outweighs the competition.”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback! We're so glad to hear you're happy with your purchase.

Posted 1 year ago

“Great quality arrived in good time. No issues as well packaged. Will likely buy again from Shackleton. 👍”

Helpful Report

Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Very friendly helpful staff and well presented shop giving good vibes.”

Helpful Report

Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Best winter coats available. Details make the difference. Simply unbeatable.”

Helpful Report

Posted 1 year ago

We appreciate you taking the time to share your feedback!

Posted 1 year ago

“Very warm great fit”

Helpful Report

Posted 1 year ago

Thank you for sharing your feedback!

Posted 1 year ago

“Gostei muito dos produtos sua qualidade embora tenhaachado caros”

Helpful Report

Posted 1 year ago

Thank you for taking the time to give us your feedback!

Posted 1 year ago

“Ross down gilet,excellent item well made,not cheap but quality never is”

Helpful Report

Posted 1 year ago

We appreciate you taking the time to give us your feedback!

Posted 1 year ago

“Husband loves your products so it’s a safe site for me to shop on for gifts! Lovely quality.”

Helpful Report

Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Superb item (Beanie hat) precisely as advertised.”

Helpful Report

Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Shackleton is my first go-to every time for knitwear and outerwear, from base layers to lightweight jumpers, heavier weight chunky knits and my really exceptional parka coat. Quality is always first rate, great design, great service and beautifully presented and packaged. Also good to support an independent British brand.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're so glad to hear you're happy with your purchases. We'll be sure to share your comments regarding the colours with our product team, as we're always looking for ways to improve.

Posted 1 year ago

“Husband loves your brand - he is delighted with his jacket, it fits perfectly, looks great and keeps him toasty warm so overall delighted with the products and your service and delivery were fab, highly recommended, very happy husband and brownie points galore as a wife for my purchase !”

Helpful Report

Posted 1 year ago

We appreciate you taking the time to give us your feedback. We're so glad to hear that your husband loves his jacket!

Posted 1 year ago

“I really like this stuff it keeps me warm stylish the fit is perfect and good movement when wearing it”

Shackleton 5 star review on 12th January 2025

Helpful Report

Posted 1 year ago

Thank you for taking the time to give us your feedback!

Posted 1 year ago

“I love everything about this gillet. The Iconic Shackleton name, the quality of the clothing, right down to the box the item came in.”

Helpful Report

Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Great products and worth the investment.”

Helpful Report

Posted 1 year ago

We appreciate you taking the time to give us your feedback. We're sorry to hear you've received the wrong item as this certainly doesn't sound like our usual standard. If you could please send us a photo of the item you've received to info@shackleton.com we can investigate this further and flag with our team. Please do let us know if you require any assistance in generating a return or an exchange.

Posted 1 year ago

“Excellent. Love the quality of the products and always superb service.”

Helpful Report

Posted 1 year ago

We appreciate you taking the time to share your feedback!

Posted 1 year ago

“Great high quality item, very snug fit and warm, would highly recommend.”

Helpful Report

Posted 1 year ago

Thank you for your feedback!

Posted 1 year ago

“Simple, as a chap that loves the outdoors but not the Cold i bought this jacket on blind faith and boy has it paid off - so much so, that even wear it on my Motorcycle!”

Helpful Report

Posted 1 year ago

Thank you for your feedback, we're so glad to hear you're happy with your purchase!

Posted 1 year ago

Shackleton is rated 4.8 based on 942 reviews