Shackleton Reviews

Name: Shackleton
Rating: 4.78

4.8 Rating 880 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 880 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Shackleton 5 star review on 20th October 2025

Chris Turner

Shackleton 5 star review on 28th April 2025

Robert Joseph Macaulay

Shackleton 5 star review on 16th April 2025

Andrew Harris

Anonymous

Anonymous // 01/01/2019

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“The attention to detail in materials, manufacture and design are impeccable.”

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Posted 1 year ago

Thank you for taking the time to share your feedback!

Posted 1 year ago

“Simply the best outdoor clothing you can buy. Expedition standard garments yet so suitable for day to day use. You cannot get better.”

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Posted 1 year ago

Thank you so much for your comments.

Posted 1 year ago

“Really impressed with the Nelson merino base layer; fits well, looks great, and performs excellently, keeping me warm on a recent sailing trip to the colder reaches of Scotland. This is the second one I've purchsed, and I'll definitely be coming back for more!”

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Posted 1 year ago

Thank you for your feedback.

Posted 1 year ago

“I really like the Shackleton brand, pricey but worth it and a change from the run of the mill brands and not as pricey as 66 degrees North. They could make offers available every now and then.”

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Posted 1 year ago

We appreciate your comments. Thank you.

Posted 1 year ago

“The clothes are of the highest quality. Everything is delivered quickly. I was thrilled to be able to buy a signed copy of Louis Rudd’s book from Shackleton. I wish they had a store here!”

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Posted 1 year ago

Thank you for your comments. Enjoy the read!

Posted 1 year ago

“My present experiences with Shackleton are nothing but exemplary. The latest buy (Ross vest) is simply great, exellent and thought out design and craftmanship, easy on par with the likes Moorer vests only for better price and with smarter looks. Great comms with customers and helpful, forthcoming approach, fast actions like reacting to courier blunders. Quite commendable. Sizing is now spot on, a nice and welcomesuprise after former misfits with their knitwear - notorious Nimrod sweater, third time lucky:-) This time no fuss import. What's more to ask?”

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Posted 1 year ago

Thank you very much for your feedback.

Posted 1 year ago

“I've been a supporter of Shackleton apparel for more than a decade, and indeed, my great-great grandfather outfitted the Boss himself. Your knitwear is exquisite quality, as fine a fit for the city as it is ready for life out on the land and ice here in our Arctic home in Iqaluit, Nunavut. Highly recommended.”

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Posted 1 year ago

What a great story! Thank you.

Posted 1 year ago

“Excellent quality and servuce.”

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Posted 1 year ago

Thank you.

Posted 1 year ago

“Product arrived on schedule and was well packaged. Only worn a couple of times due to the weather being so warm. Sizing was spot on and overall it looks great. Looking to the weather becoming chilly!”

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Posted 1 year ago

“Exceptional Experience with Shackleton I recently had the pleasure of using Shackleton, and I must say, it exceeded my expectations. The service was prompt and professional, making the entire process seamless. The quality of the product was outstanding, and I appreciated the attention to detail. I highly recommend Shackleton for anyone looking for reliable and top-notch service. Will definitely use them again!”

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Posted 1 year ago

“I travelled to London the last month, my first time in London, i saw the shop and bougth a pullover, the personal and the clothes excellend Thanks for the attention”

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Posted 1 year ago

“Beautifully made stylish products that work in harsh environments”

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Posted 1 year ago

“love the quality of technical design, materials and manufacturing. Will slowly add to the wardrobe.”

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Posted 1 year ago

“Great quality merino base layer. Highly recommended. Great service and brand. Really happy. Thanks.”

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Posted 1 year ago

Thank you for your comments.

Posted 1 year ago

“Great fit excellent quality looking at the shell jacket right now this is my second coat I purchased”

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Posted 1 year ago

Thanks so much for your feedback.

Posted 1 year ago

“The T-shirt is extremely comfortable and the texture allows sweat and moisture to escape effortlessly which cannot be more fitting for the subtropical and tropical climates.”

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Posted 1 year ago

We love to hear that. Thank you for your feedback.

Posted 1 year ago

“Been tracking these products for a while . Planned a visit to the London store and was blown away by the quality of the products - I purchase a Ronnie Down jacket in readiness for the winter - fit & feel where great - staff very knowledgable”

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Posted 1 year ago

Thank you. We love to hear your feedback.

Posted 1 year ago

“Really excellent products. I'm sure they can be used on an expedition, but they are also just really well-made to wear round town. Also, they have clearly been carefully designed with an empahsis on making it easy for the wearer to use them.”

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Posted 1 year ago

Thank you for your comments.

Posted 1 year ago

“Really REALLY warm, smart, high-performance Ross gilet.”

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Posted 1 year ago

That's great! Thank you.

Posted 1 year ago

“We purchased base layers for a hiking trip to iceland and they have proven to be worth every penny we spent. They’re light, breathable, soft but at the same time incredibly warm in a strong cold wind and not stifling at all when the sun comes out. Really good gear!”

Shackleton 5 star review on 13th July 2024

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Posted 1 year ago

Thank you so much for sharing.

Posted 1 year ago

Shackleton is rated 4.8 based on 880 reviews