Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 947 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 947 reviews

Shipping & Delivery
Delivery Methods	Courier
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Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, well made and deliver what they promise to.”

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Posted 1 year ago

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Posted 1 year ago

“Prompt delivery and excellent customer service over the phone and in the store. An excellent filet. Very stylish, warm and a good fit.”

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Posted 1 year ago

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Posted 1 year ago

“I’ve wore a few high branded outdoor jackets over the years but Shackleton by far is the best. I Purchased 2 jackets in the London store. The staff are great. These are two I jackets I purchased 1).Lockroy Parka. 2) Rothera Hooded Down. I went to NYC a weeks ago and the weather was freezing the Lockroy kept me totally warm all day.”

Shackleton 5 star review on 1st February 2025

Helpful Report

Posted 1 year ago

We appreciate you taking the time to give us your feedback! We're glad to hear that the Lockroy Parka kept you warm during your travels.

Posted 1 year ago

“The customer service when purchasing the coat was first class. I love my Hakkon, parka. it’s everything I hoped it would be and is superb quality.”

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Posted 1 year ago

Thank you for sharing your feedback! We're so glad to hear that you love your Haakon Parka.

Posted 1 year ago

“Products were great - incorrectly delivered initially but responded well to put right”

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Posted 1 year ago

Thank you for sharing your feedback, we're sorry to hear about the issue with your delivery but glad to hear that we were able to resolve the issue for you.

Posted 1 year ago

“My new favourite coat ! Looks great and is very warm but lightweight. The only negative thing about the jacket is the plastic zip it looks and feels cheap for a coat of this price point.”

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Posted 1 year ago

Thank you for taking the time to give us your feedback! We'll be sure to share your comments with our Product team.

Posted 1 year ago

“Excellent quality no issues would highly recommend”

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Posted 1 year ago

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Posted 1 year ago

“Fantastic quality product, feels great - and service from Shackleton has been very good also. Only build would be that the jacket could be an inch longer I think.”

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Posted 1 year ago

Thank you for your feedback, we'll be sure to share this with our Product team.

Posted 1 year ago

“Quality products from the range of leather belts, drinks containers to clothing ranges including tees, merino wool jumpers and a collection of parkas and shell coats - total investment in clothing for all your casual and touring needs - fashionable, durable and convenient wear which far outweighs the competition.”

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Posted 1 year ago

Thank you for sharing your feedback! We're so glad to hear you're happy with your purchase.

Posted 1 year ago

“Great quality arrived in good time. No issues as well packaged. Will likely buy again from Shackleton. 👍”

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Posted 1 year ago

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Posted 1 year ago

“Very friendly helpful staff and well presented shop giving good vibes.”

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Posted 1 year ago

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Posted 1 year ago

“Best winter coats available. Details make the difference. Simply unbeatable.”

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Posted 1 year ago

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Posted 1 year ago

“Very warm great fit”

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Posted 1 year ago

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Posted 1 year ago

“Gostei muito dos produtos sua qualidade embora tenhaachado caros”

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Posted 1 year ago

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Posted 1 year ago

“Ross down gilet,excellent item well made,not cheap but quality never is”

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Posted 1 year ago

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Posted 1 year ago

“Husband loves your products so it’s a safe site for me to shop on for gifts! Lovely quality.”

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Posted 1 year ago

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Posted 1 year ago

“Superb item (Beanie hat) precisely as advertised.”

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Posted 1 year ago

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Posted 1 year ago

“Shackleton is my first go-to every time for knitwear and outerwear, from base layers to lightweight jumpers, heavier weight chunky knits and my really exceptional parka coat. Quality is always first rate, great design, great service and beautifully presented and packaged. Also good to support an independent British brand.”

Helpful Report

Posted 1 year ago

Thank you for your feedback! We're so glad to hear you're happy with your purchases. We'll be sure to share your comments regarding the colours with our product team, as we're always looking for ways to improve.

Posted 1 year ago

“Husband loves your brand - he is delighted with his jacket, it fits perfectly, looks great and keeps him toasty warm so overall delighted with the products and your service and delivery were fab, highly recommended, very happy husband and brownie points galore as a wife for my purchase !”

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Posted 1 year ago

We appreciate you taking the time to give us your feedback. We're so glad to hear that your husband loves his jacket!

Posted 1 year ago

“I really like this stuff it keeps me warm stylish the fit is perfect and good movement when wearing it”

Shackleton 5 star review on 12th January 2025

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Posted 1 year ago

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Posted 1 year ago

Shackleton is rated 4.8 based on 947 reviews