Login
Start Free Trial Are you a business? Click Here

Shackleton Reviews

4.8 Rating 849 Reviews
94 %
of reviewers recommend Shackleton
Company Reviews Product Reviews
1,088
 Metrics
4.8
Based on 849 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shackleton Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Greenwood
Verified Buyer
“Brilliant garment , both looks and feels great. Exceeded expectations. Quick and easy to buy with efficient shipping. Disappointed in stock levels of many other items.”
Helpful Report
Posted 4 years ago
Adam Black
Verified Buyer
“Unlike any other brand. Peerless detail and quality. Never thought I’d wear thick wool next to my skin then Shackleton introduced Geelong wool. Soft like cashmere but natural and rugged. I’m a fan. Owner of Hero and Worsley jumpers.”
Helpful Report
Posted 4 years ago
Jonathan Trimble
Verified Buyer
“This is premier grade expedition quality meets great fit and fashion. I have the expedition parka in black and it’s an amazing all rounder - but could also go minus 20 if needed - knitwear crosses the fashion function divide brilliantly. Wonderful brand.”
Helpful Report
Posted 4 years ago
John Aitken
Verified Buyer
“Nice gear but limited selection left at time of purchase resulting in me deciding on my second choice.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“xcelent x 2”
Helpful Report
Posted 4 years ago
Jui-Yao Yeh
Verified Buyer
“excellent,I first bought your products. l am testing.l will buy it next year. we are changing our clothes.spring is coming our country.”
Helpful Report
Posted 4 years ago
Andrew Stein
Verified Buyer
“The product seems to be very well made and is most comfortable.”
Helpful Report
Posted 4 years ago
David Bramwell
Verified Buyer
“Ordered the Merino watch hat and the quality is outstanding. Delivered on time”
Helpful Report
Posted 4 years ago
Darren Chaisty
Verified Buyer
“Great online service. Plenty of updates and quick delivery.”
Helpful Report
Posted 4 years ago
Tim Paul
Verified Buyer
“Received the amazing base layer shirt. Gorgeous and fits me perfectly. Just ordered another sweater, I love this brand!”
Helpful Report
Posted 4 years ago
Elliott Mueller
Verified Buyer
“A day had passed and I Have still not received my return label. Most other sites do not require you: 1) to send an email to get a label 2) to chase them in order to return an item I classify this as poor service”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Exceptional quality and excellent service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“High quality jackets and knitwear which are good to look at and a pleasure to wear. Expensive but you get what you pay for. I admire the ethos of this company.”
Helpful Report
Posted 4 years ago
Rebecca Westwood
Verified Buyer
“Great service. Let me know about delivery via a telephone call. Well packaged”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Nice brand.”
Helpful Report
Posted 4 years ago
Alan Davies
Verified Buyer
“Your products are great. I just wish you had a selection in size L : right now it appears almost everything has sold out. Are you closing down?”
Helpful Report
Posted 4 years ago
Phil Lister
Verified Buyer
“They were prompt and efficient. The items I bought exceeded my expectations. Their sign up for the newsletter offer is a bit of a con, or at least it was in my case because it didn't work.”
Helpful Report
Posted 4 years ago
Anthony Critchlow
Verified Buyer
“Always a pleasure to experience a new item that's on its way from the team at Shackleton.”
Helpful Report
Posted 4 years ago
Morten Badensø
Verified Buyer
“Always a great selection, and awesome products.”
Helpful Report
Posted 4 years ago
Al Pyke
Verified Buyer
“As always a premium product which I have no doubt will last for years. Very quick delivery and will continue you to buy their products.”
Helpful Report
Posted 4 years ago
Shackleton is rated 4.8 based on 849 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request