Login
Start Free Trial Are you a business? Click Here

Shackleton Reviews

4.8 Rating 847 Reviews
94 %
of reviewers recommend Shackleton
Company Reviews Product Reviews
1,085
 Metrics
4.8
Based on 847 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Shackleton Reviews

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Jamie Chadburn
Verified Buyer
“Excellent product Goulding not fault one bit! Would highly recommend 👌”
Helpful Report
Posted 3 years ago
Allen Blackwell
Verified Buyer
“IMPRESSIVE, GOOD QUALITY OUTERWEAR. FIRST CLASS SERVICE/DELIVERY/ REPLACEMENT OF WRONGLY ORDERED ITEM. DELIVERED ON TIME. THANK YOU THOM FOR YOUR HELP.”
Helpful Report
Posted 3 years ago
Albin Loidl
Verified Buyer
“Cool branding and good design.”
Helpful Report
Posted 3 years ago
Michelle Harman
Verified Buyer
“Perfect customer service , amazing clothing will be ordering again and again ,,, I am now hooked as the quality is 100% , great delivery service also ,, as you gathered no complains only praise fir this company and what they do .”
Helpful Report
Posted 3 years ago
Richard Potts
Verified Buyer
“Fantastic quality, service and delivery. Shackleton is my new go-to brand for hardwearing outdoor clothing.”
Helpful Report
Posted 3 years ago
Steve Stapleton
Verified Buyer
“Love the products and the history behind the brand, I. Ought a haakron jacket a few weeks ago, but didn’t get the internal jacket as the advert suggested. On contacting customer service, they said they were wrong and they would upgrade and send me another base jacket, to this day not heard a thing , which I’m very disappointed about. Customer service is very very slow.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Excellent quality product- well made, very comfortable and warm!”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Love their stuff so well made, with the best materials built to last a lifetime. Worth every penny.”
Helpful Report
Posted 3 years ago
John A Landers
Verified Buyer
“Top-quality woollen goods. I have been amazed by the warmth provided by my Hero jumper.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Top quality parka 10/10. Puffa is okay, the fabric feels a bit cheap 6/0.”
Helpful Report
Posted 3 years ago
Joe Hume
Verified Buyer
“Excellent parka … exactly what I was looking for …”
Helpful Report
Posted 3 years ago
Chris Considine
Verified Buyer
“Excellent design and products. Well made and a pleasure to wear.”
Helpful Report
Posted 3 years ago
Jason Cameron
Verified Buyer
“Jacket is even more amazing once embraced and taken into the 'wild'! Love it, and have only worn for a few hours...cannot wait to wear it more. The team in the shop were great, and patient too!!!”
Helpful Report
Posted 3 years ago
Joaquín Bueno Vigata
Verified Buyer
“Great product and excellent quality.”
Helpful Report
Posted 3 years ago
Dave Jackson
Verified Buyer
“Been looking for a quality jacket for a while , I've tried them all on , then stumbled on this web site . Absolutely love my jacket , far superior to any I've tried on . Love it .”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I purchased a Shackleton jumper and socks. Fantastic quality and presented in a very nice box with wrapping paper, Shackleton logo, nicely printed leaflets, photo and brochure. I will definitely purchase another Shackleton jumper, this time in grey and await the orange parka to come back in stock too. Many thanks for a 1st Class Service and most of all quality products. Thank you. Andrew”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“I ordered two jackets and have tried to send one back. After 4 emails I had no response. Zero communication despite the returns policy saying that I could return. Eventually spike to a person at the London store - found number online. Poor after sales.”
Helpful Report
Posted 3 years ago
Stephen Sharkey
Verified Buyer
“My Jacket is first class”
Helpful Report
Posted 3 years ago
Gordon White
Verified Buyer
“Excellent product and excellent service.”
Helpful Report
Posted 3 years ago
Ketan Dave
Verified Buyer
“You get what you pay for and what I have paid for is an exceptional product- the way it fits, feels and performs. I love it!”
Helpful Report
Posted 3 years ago
Shackleton is rated 4.8 based on 847 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request