Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 942 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 942 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the Merino watch hat and the quality is outstanding. Delivered on time”

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Posted 5 years ago

“Great online service. Plenty of updates and quick delivery.”

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Posted 5 years ago

“Received the amazing base layer shirt. Gorgeous and fits me perfectly. Just ordered another sweater, I love this brand!”

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Posted 5 years ago

“A day had passed and I Have still not received my return label. Most other sites do not require you: 1) to send an email to get a label 2) to chase them in order to return an item I classify this as poor service”

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Posted 5 years ago

“Exceptional quality and excellent service.”

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Posted 5 years ago

“High quality jackets and knitwear which are good to look at and a pleasure to wear. Expensive but you get what you pay for. I admire the ethos of this company.”

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Posted 5 years ago

“Great service. Let me know about delivery via a telephone call. Well packaged”

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Posted 5 years ago

“Nice brand.”

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Posted 5 years ago

“Your products are great. I just wish you had a selection in size L : right now it appears almost everything has sold out. Are you closing down?”

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Posted 5 years ago

“They were prompt and efficient. The items I bought exceeded my expectations. Their sign up for the newsletter offer is a bit of a con, or at least it was in my case because it didn't work.”

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Posted 5 years ago

“Always a pleasure to experience a new item that's on its way from the team at Shackleton.”

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Posted 5 years ago

“Always a great selection, and awesome products.”

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Posted 5 years ago

“As always a premium product which I have no doubt will last for years. Very quick delivery and will continue you to buy their products.”

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Posted 5 years ago

“Love their knitwear.”

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Posted 5 years ago

“I like the quality and they fit me well.”

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Posted 5 years ago

“delivery came as promised”

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Posted 5 years ago

“I ordered a large sweater the package contained a medium-sized item. Sadly, Shakelton was unable to supply a replacement in the correct size which is a shame because the item was beautiful. Like all Shakelton items I have purchased, the quality and styling were terrific. Shakelton graciously and expeditiously provided a refund. I will try again next season.”

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Posted 5 years ago

“Love the Jumper, great quality, super soft lambs wool and amazing fit. Wish the prices were lower and different colour options, beyond that great stuff so far.”

Shackleton 5 star review on 24th February 2021

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Posted 5 years ago

“Good quality scarf and hat. I bought in a sale but having seen the products I’d have happily paid full price.”

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Posted 5 years ago

“Spectacular quality. Feels like I am wrapped like a warm sheep in the highlands. Soft...well made....warm....wow!! I bought 8-9 items. Just incredible quality....service...style. looking forward to buying the jackets next year.”

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Posted 5 years ago

Shackleton is rated 4.8 based on 942 reviews