Shackleton Reviews

Name: Shackleton
Rating: 4.77

4.8 Rating 994 Reviews

94 %

of reviewers recommend Shackleton

4.8

Based on 994 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat

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Shackleton 5 star review on 21st March 2026

Anthony Brown

Shackleton 5 star review on 18th March 2026

Anonymous

Shackleton 5 star review on 31st December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 17th December 2025

Robert Joseph Macaulay

Shackleton 5 star review on 20th November 2025

JuanCarlos Gonzalez

Shackleton 5 star review on 20th October 2025

Chris Turner

Anonymous

Anonymous // 01/01/2019

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“Fabulous design and quality”

Helpful Report

Posted 4 years ago

“Technically excellent and simple practical styling. Very welcoming and knowledgeable at the Regent St store. Looking forward to the ladies range.”

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Posted 4 years ago

“you get what you pay for. an absolutely fantastic product. fits perfect and looks amazing.”

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Posted 4 years ago

“If you want a quintessential English fashion item Shackleton is it. My sons in their late teens early twenties love the jackets as much as I do”

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Posted 4 years ago

“It is a very warm jumper”

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Posted 4 years ago

“Excellent products. Admittedly, not cheap but you pay for what you get. I have mainly dealt with their London pop-ups (first Mayfair and now Regents Street). Manager there is really good. All in all - love the brand”

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Posted 4 years ago

“Quality product matched by unreal service. I would highly recommend Shackleton. Like all things in life, you get what you pay for.”

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Posted 4 years ago

“Great Quality”

Shackleton 5 star review on 13th December 2021

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Posted 4 years ago

“The quality of the products are second to none. I'm extremely impressed with my new Rothera hooded down jacket. My only grumble is I paid £525 to preorder it and I looked in the shop its now £450. £75 difference in just a few weeks peeved me abit. Regards Stuart Allward”

Helpful Report

Posted 4 years ago

Our apologies for this, we have adjusted the price of the Rothera. We are happy to refund you the £75. The money has been transferred to your original payment method used at checkout.

Posted 4 years ago

“The blue Ronne jacket is an exquisite piece of clothing. Every detail is spot on and the cut and shape make for a superb fit and the ultimate in comfort. It's the statement piece I hoped for, and to a degree expected, so I'm absolutely delighted to have it ready for the winters ahead.”

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Posted 4 years ago

“I returned the parka because I felt it was too short for me. I’m 6 feet 4. Other than it’s length I loved the quality of it.”

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Posted 4 years ago

“The Jacket looked very good quality however the sizing didn't seem correct. I ordered a small which would be my size from any other vendor if not Medium, but the jacket was far too big, so returned the item. Again no complaints regarding the quality of the product itself,”

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Posted 4 years ago

“Great jacket; really well made”

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Posted 4 years ago

“You should be made close from this ethical company”

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Posted 4 years ago

“Love the quality and design”

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Posted 4 years ago

“Great quality and extremely light and warm. Perfect thank you Shack for another great garment.”

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Posted 4 years ago

“Delighted with the jacket - exceptionally warm and high quality. customer service could be improved, it took almost a week for my jacket to ship and nobody responded to my email regarding shipping until after the jacket arrived.”

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Posted 4 years ago

“I am very pleased with my Expedition Jacket - superb quality and fit (I had to change an 'M' for an 'S' as the are very generous) I love the depth of the black colour. The hood is well designed - which is not always the case with jackets like this. Just the right amount of pockets too. I feel well protected while wearing it and it is very stylish and not d fashionable. Fashion comes and goes but style is eternal! Thank you Shackleton!”

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Posted 4 years ago

“Fantastic quality! Too warm and cosybto wear now, for once looking forward to the winter !”

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Posted 4 years ago

“Excellent quality and an admirable ecological and social conscience. Not the cheapest but I have no doubt it’ll be long lasting.”

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Posted 4 years ago

Shackleton is rated 4.8 based on 994 reviews