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Shackleton Reviews

4.8 Rating 947 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 947 reviews
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
I've bought 5 products from Shackleton over the past 2 years and can vouch for the quality of this brand. I've been particularly impressed with the Nelson Merino lightweight sweaters. Used these on mountaineering activities during Autumn, Winter & Spring expeditions and they really do perform. Customer service is on-point also! Highly recommend Shackleton.
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Posted 4 years ago
Decided on the escape expedition jacket but wasn’t sure on what size to order, a couple of emails later & the team at Shackleton advised me and when it arrived 2 days later I was very pleased with the fit, great quality jacket.
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Posted 4 years ago
Amazing service from start to finish
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Posted 4 years ago
Roll neck jumper sent quickly and great quality. Unfortunately the fit was not right in medium and so returned. A shame as it has a a lot of understated style to this rugged roll neck.
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Posted 4 years ago
Have been buying their products since I first came across their pop up shop in London a couple of years ago. Everything top quality. Think I have most things from their range!! Brilliant
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Posted 4 years ago
Very kind and efficient interactions, doubled by a sincere kindness
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Posted 4 years ago
Once my order was confirmed it was a faultless experience being kept up to speed with delivery which was super efficient. I am now wearing and refusing to take off my base layer - I guess I expected the product to be high quality and I have not been disappointed.
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Posted 4 years ago
A very professional speedy service. Great advice from the team re sizes garments etc. The Antarctic Parka is everything I was given to expect. Good fit, excellent quality, styling and ideal for extreme conditions. I struggled with the price at first but now appreciate the value, and I’ve done a little for Antarctic preservation! Great product, great service thank you!
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Posted 4 years ago
As expected the service and garment were of the highest standards. Luckily I got the last Graphene jumper and had a refund after I requested one with a discount code and it was granted. Couldn’t recommend the company highly enough. 🕊
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Posted 4 years ago
Fantastic jumpers, a present for my husband that he loves, he now has 3!
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Posted 4 years ago
Great customer experience. Only ever had one issue with them re my order. They sorted it out brilliantly. Great products as well.
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Posted 4 years ago
I’ve had a Shackleton rollneck over 5 years, it’s as perfect as the day it was bought fit me. Since then I have been given another lambswool zipped pullover and that is absolutely brilliant! Recently bought two more 100% Geelong lambswool sweaters and am very pleased with the quality.
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Posted 5 years ago
Quality is as usual excellent . Thank you
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Posted 5 years ago
Shackleton. Ace. The end.
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Posted 5 years ago
Really liked product didn’t have my size. Looking forward to buying my next coat from them next season
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Posted 5 years ago
I've bought two woolies and I've been impressed both with quality of the garments and the service.
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Posted 5 years ago
Love it. High quality.
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Posted 5 years ago
A young company with high pretentions. So far so good with my first purchase.
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Posted 5 years ago
Superb quality scarf, generous in its style and making.
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Posted 5 years ago
I have a couple of roll neck pullovers from other companies but neither are as comfortable and well made as the Shackleton. Expensive but extremely smart / casual. Would thoroughly recommend
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Posted 5 years ago
Shackleton is rated 4.8 based on 947 reviews