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Shackleton Reviews

4.8 Rating 942 Reviews
94 %
of reviewers recommend Shackleton
4.8
Based on 942 reviews
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Shackleton 5 star review on 21st March 2026
Anthony Brown
Shackleton 5 star review on 18th March 2026
Anonymous
Shackleton 5 star review on 31st December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 17th December 2025
Robert Joseph Macaulay
Shackleton 5 star review on 20th November 2025
JuanCarlos Gonzalez
Shackleton 5 star review on 20th October 2025
Chris Turner
Shackleton 5 star review on 20th October 2025
Chris Turner
62
Anonymous
Anonymous  // 01/01/2019
Its quite expensive but you do get what you pay for.
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Posted 2 years ago
Thank you for your feedback.
Posted 2 years ago
The jacket I bought is a very good but has a very small issue that needs to be fixed like the size of the arm is over size a bit and the finishing of the jacket needs to be looked at because there is some threads I had to cut.
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Posted 2 years ago
If you've not already, please contact our Customer Services team on info@shackleton.com and they will advise you on what we can do to make sure you are completely satisfied.
Posted 2 years ago
Bought the Docker Merino Sweater for my husband for Christmas and we are both delighted with the style and quality. Great online and in store service as well.
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Posted 2 years ago
Great. Thank you for your comments.
Posted 2 years ago
Didn't buy the jacket to do any expeditions, just to stand and watch my grandson play football on a cold, wet and windy football field in the middle of nowhere. I can honestly say that it works a treat, all the other spectators shivering away and complaining about how cold it is and there's me snug as a bug! Just can't wait for the snowy blizzards to arrive.
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Posted 2 years ago
That's great to hear. Thank you for your comments.
Posted 2 years ago
The sweater is a delight to wear receiving many a complement for its understated elegance and design. It also incrbly warm and will be worn for years to come
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Posted 2 years ago
Wonderful to hear. Thank you.
Posted 2 years ago
Excellent design and quality
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Posted 2 years ago
Thank you.
Posted 2 years ago
Shackleton Jacket, is a must. Perfect fit and quality. Customer services have been very helpful. I missed out on the promotional offer, when ordered, and they kindly, honoured it! Couldn’t be more happy overall. Highly recommend.
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Posted 2 years ago
Thank you for your comments, they are much appreciated!
Posted 2 years ago
Lovely product, great service. Thanks
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Posted 2 years ago
Thank you!
Posted 2 years ago
Quite simply the best outdoor gear you can buy.
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Posted 2 years ago
Thank you so much!
Posted 2 years ago
I like my Shackleton Haakon. It's not as warm as the Arctic Canada Goose I had, (and sold), but therefore more versatile when conditions aren't massively sub-zero. I can always wear my Ross gilet underneath if the extra insulation is needed. The pit zips are a great feature, too. Pride of ownership was enhanced when I saw them on the BBC being worn by the pole to pole electric car expedition.
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Posted 2 years ago
Thank you for your comments.
Posted 2 years ago
Very impressed with the design, quality, comfort and functionality of the item I purchased; it's certainly worthy of Shackleton's name and a credit to his achievements!
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Posted 2 years ago
Thank you so much for your comments!
Posted 2 years ago
Great in store and online experience. My cap and merino neck warmer was perfect for my trip to Antarctica this December.
Shackleton 5 star review on 21st December 2023
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Posted 2 years ago
Wow! Fantastic
Posted 2 years ago
Another quality item from the Shackleton family
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Posted 2 years ago
Many thanks!
Posted 2 years ago
Brought the jacket for my husband and he absolutely loves it. We went into store in London and the staff were so helpful, couldn’t do enough for us.
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Posted 2 years ago
Delighted to hear that. Thank you for commenting.
Posted 2 years ago
GREAT QUALITY AND PERFORMANCE
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Posted 2 years ago
Super! Thank you
Posted 2 years ago
The jacket I bought is amazing quality!
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Posted 2 years ago
Really pleased to hear that. Thank you!
Posted 2 years ago
Great product and fantastic service at the Piccadilly store
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Posted 2 years ago
That's great to hear. Hope to see you again soon.
Posted 2 years ago
Very light, well made and of course most importantly keeps you warm!
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Posted 2 years ago
Great. Thank you
Posted 2 years ago
Light easy to wear and great for the football. Especailly in Scotland's lower leagues ...Jeez it gets cold up here.
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Posted 2 years ago
Absolutely! Good choice.
Posted 2 years ago
Very friendly staff, nice products, went for grey gilet with free base layer.
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Posted 2 years ago
Great choice. Thank you for your comments.
Posted 2 years ago
Shackleton is rated 4.8 based on 942 reviews