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Specsavers Reviews

2.2 Rating 1,345 Reviews
26 %
of reviewers recommend Specsavers

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Specsavers 1 star review on 27th June 2025
Shannon Beam
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th January 2025
Anonymous
Specsavers 2 star review on 17th January 2025
Reverend Graham Leslie Barnett
Specsavers 1 star review on 3rd January 2025
TRICIA
Specsavers 5 star review on 30th October 2024
Caroline Catmur
15
Anonymous
Anonymous  // 01/01/2019
Excellent service
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Posted 4 years ago
I booked an eye test at Specsavers Oldham and was very pleased with the way I was treated. I was helped by Faz who did my initial assessment, very professionally as she explained everything she was doing as we went along. I was then seen by Humairah the optician who also explained in great detail everything she was doing which helped me relax knowing I was in very capable hands. I was then helped by Shan and we found a pair of frames that I was more than happy with. And finally there was a small problem but Caitlin the manager sorted it out to my total satisfaction. Overall an extremely professional organisation who provided a first class service, at an affordable cost, and kept smiling to the end. I recommend Specsavers to everyone without hesitation. Tim Oldham
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Posted 4 years ago
I had my eye examination at Specsavers in Runcorn Shopping City. My eye examination was professionally carried out, the optometrist explained the details of my eye photographs. When choosing my glasses I was helped by Rachel, who ensured my eyes were in the centre of the lenses when choosing the frames. I give her service 10 out of 10 for attention to detail.
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Posted 4 years ago
I would like to recommend Lewisham Specsavers due to their efficient, professional and friendly service. I urgently needed replacement glasses and it was all completed and sorted out over the phone in ten minutes. The person who was extremely helpful was named Dean. I explained that I was recovering from COVID and needed the replacements sent by post as I didn't have the energy to come and collect them from the store. He delivered the glasses to my doorstep less than a week later which meant I didn't have to wait much longer for them to arrive. He was very courteous and went above and beyond to be helpful and kind. This really cheered me up and the glasses were quality and a bargain 2 for the price of 1 range. Well done Dean and a big shout out to Lewisham Specsavers!
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Posted 4 years ago
As always, great service from Specsavers at Middlebrook. Friendly and professional staff from testing, choosing frames and fitting. My glasses were ready in a week and thank you for Ameenas patience in fitting. A very safe environment with all Covid 19 safety procedures in place. I thoroughly recommend Specsavers for quality of customer service where you do not feel rushed. Full marks and thank you. For some reason I am unable to click on the stars however I definitely give service 5 stars!
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Posted 4 years ago
I have not been to Specsavers before, I went last month had new frames and lens. The Optometrist was very good and the gentleman who help pick my frames was good also. So I would like to thank them both.
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Posted 4 years ago
Great Service from ZHONICA BESSICK from the Brackenfell Branch in Cape Town, she made everything easy .Such a great personality and always serving with a smile on her face. She's a great a asset to your company.
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Posted 4 years ago
Specsavers at Manchester Fort. Absolutely recommend the Audiology Service at Specsavers (Manchester Fort). Aisha the Audiologist completed a thorough hearing assessment and provided required hearing aids. I highly recommend.
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Posted 4 years ago
Brilliant service in the audiology department. Checked and cleaned hearing aids quickly. Very pleasant to deal with. Thank you Chichester branch.
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Posted 4 years ago
My wife and I visited your Dewsbury branch this morning. From start to finish, the service was exemplary. Indeed, it was a whirl of efficiency and compliance with health and safety measures. Well done to ALL who work there.
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Posted 4 years ago
I WOULD LIKE TO THANK THE STAFF AT SPECKSAVERS IN CARLOW, FOR LOOKING AFTER ME IN SUCH A KIND AND PROFESSIONAL WAY. I HAD AN EYE TEST, AND PURCHASED SPECTACLES, THANKS. JOHN SHERIDAN
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Posted 4 years ago
Indooroopilly Specsavers - I am very happy with their services with very pleasant and helpful assistance from the staff. I had an eye check by optometrist Son followed by Isabelle who went out of her way to assist me with my glasses frame selection.
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Posted 4 years ago
Just got my new glasses today, fantastic service from the alfreton branch, all the staff are brilliant , from start to finish, great contact cant fault them , and a big thanks to Colette .
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Posted 4 years ago
I visited the hearing centre in Specsavers Sutton, SM1 early Nov 2020. Amazing helpful staff especially in these tough times. The hearing manager was informative, helpful and considerate of my husbands needs. All staff I encountered made me feel welcome and also safe within their store. I hope their efforts are recognised and rewarded by area/regional managers.
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Posted 4 years ago
Excellent service as always at my local Colchester Branch. Really good service and communication with Rupal Patel, making my five year old child at ease. The store was very clean and was being cleaned whilst I was there. Always plenty of staff available.
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Posted 4 years ago
Today I visited Widnes at 9.15 am to get help with my hearing aids. The lady who sorted the problem...Emma was brilliant. The service extended to me was brilliant. Though largely the problem was of my own doing, she sorted us both out ...me and the aids!!
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Posted 4 years ago
I am not a customer of Specsavers , but today while In Nottingham one of the nose pieces came off my glasses and was very uncomfortable to wear, I took them into Specsavers and they replaced them both and cleaned my glasses no charge ! Great service and nice staff . Thank you Specsavers.
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Posted 5 years ago
I visited your Morayfield branch and found Ben to be most helpful, considerate and such a wonderful chairside manner. I highly recommend his assistance, warm personality as he makes you feel so comfortable and relaxed. I do suffer with anxiety and with Bens skills/mannerism I was totally relaxed. Great representation for front line at your store. Thanks Ben and appreciated. Regards Debbie M
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Posted 5 years ago
I visited Anjlee in Specsavers Kensington for arrange for some hearing aids. I found her extremely reassuring, professional and very pleasant. It is important to be comfortable when going for such appointments, Anjlee made me feel extremely so. A week later I went to pick up my hearing aids and was so surprised at the amount of difference they made. This was because I had listened to her very knowledgeable advice. I am really pleased I chose this particular audiologist for my problem. I would recommend her 100%.
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Posted 5 years ago
Spot on eye test, quick, efficient and professional service as always.
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Posted 5 years ago
Specsavers is rated 2.2 based on 1,345 reviews