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Specsavers Reviews

2.2 Rating 1,324 Reviews
26 %
of reviewers recommend Specsavers

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Specsavers 1 star review on 27th June 2025
Shannon Beam
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th January 2025
Anonymous
Specsavers 2 star review on 17th January 2025
Reverend Graham Leslie Barnett
Specsavers 1 star review on 3rd January 2025
TRICIA
Specsavers 5 star review on 30th October 2024
Caroline Catmur
15
Anonymous
Anonymous  // 01/01/2019
Specsavers at Manchester Fort. Absolutely recommend the Audiology Service at Specsavers (Manchester Fort). Aisha the Audiologist completed a thorough hearing assessment and provided required hearing aids. I highly recommend.
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Posted 4 years ago
Brilliant service in the audiology department. Checked and cleaned hearing aids quickly. Very pleasant to deal with. Thank you Chichester branch.
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Posted 4 years ago
My wife and I visited your Dewsbury branch this morning. From start to finish, the service was exemplary. Indeed, it was a whirl of efficiency and compliance with health and safety measures. Well done to ALL who work there.
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Posted 4 years ago
I WOULD LIKE TO THANK THE STAFF AT SPECKSAVERS IN CARLOW, FOR LOOKING AFTER ME IN SUCH A KIND AND PROFESSIONAL WAY. I HAD AN EYE TEST, AND PURCHASED SPECTACLES, THANKS. JOHN SHERIDAN
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Posted 4 years ago
Indooroopilly Specsavers - I am very happy with their services with very pleasant and helpful assistance from the staff. I had an eye check by optometrist Son followed by Isabelle who went out of her way to assist me with my glasses frame selection.
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Posted 4 years ago
Just got my new glasses today, fantastic service from the alfreton branch, all the staff are brilliant , from start to finish, great contact cant fault them , and a big thanks to Colette .
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Posted 4 years ago
I visited the hearing centre in Specsavers Sutton, SM1 early Nov 2020. Amazing helpful staff especially in these tough times. The hearing manager was informative, helpful and considerate of my husbands needs. All staff I encountered made me feel welcome and also safe within their store. I hope their efforts are recognised and rewarded by area/regional managers.
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Posted 4 years ago
Excellent service as always at my local Colchester Branch. Really good service and communication with Rupal Patel, making my five year old child at ease. The store was very clean and was being cleaned whilst I was there. Always plenty of staff available.
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Posted 4 years ago
Today I visited Widnes at 9.15 am to get help with my hearing aids. The lady who sorted the problem...Emma was brilliant. The service extended to me was brilliant. Though largely the problem was of my own doing, she sorted us both out ...me and the aids!!
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Posted 4 years ago
I am not a customer of Specsavers , but today while In Nottingham one of the nose pieces came off my glasses and was very uncomfortable to wear, I took them into Specsavers and they replaced them both and cleaned my glasses no charge ! Great service and nice staff . Thank you Specsavers.
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Posted 4 years ago
I visited your Morayfield branch and found Ben to be most helpful, considerate and such a wonderful chairside manner. I highly recommend his assistance, warm personality as he makes you feel so comfortable and relaxed. I do suffer with anxiety and with Bens skills/mannerism I was totally relaxed. Great representation for front line at your store. Thanks Ben and appreciated. Regards Debbie M
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Posted 4 years ago
I visited Anjlee in Specsavers Kensington for arrange for some hearing aids. I found her extremely reassuring, professional and very pleasant. It is important to be comfortable when going for such appointments, Anjlee made me feel extremely so. A week later I went to pick up my hearing aids and was so surprised at the amount of difference they made. This was because I had listened to her very knowledgeable advice. I am really pleased I chose this particular audiologist for my problem. I would recommend her 100%.
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Posted 4 years ago
Spot on eye test, quick, efficient and professional service as always.
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Posted 4 years ago
Great got a new pair of glasses normally use store optical but they have closed down so tried Specsavers Kirkby In Liverpool ... my old opticians charged me £300 and Specsavers Kirkby only charged me 105 for the exact same frame and lens
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Posted 5 years ago
Went to spec savers in Morrisons Lincoln been having trouble with my glasses not fitting right, then after the third time of going back jack said this is not right, let’s start again felt really relaxed picked what I wanted got the glasses I want and they are even going to post them to me. Thank you jack
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Posted 5 years ago
I have successfully managed to sort a product order and I have thanked the online support as well the sort Team leader for coordinating so professionally as I had some urgent problem and they helped me to fix it. It was concern issue as that was an obstacle for work, moving safely and I thank the Edgware Road team, and chat with us option for finally delivering the product with success!
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Posted 5 years ago
“Saved my sight.” My practice is in Dereham.I phoned them on Good Friday also during lock down as had a very sore and blurry eye, I am blind in my right eye so was worried as this was my good eye, I left a message and they got back to me within the hour to meet them at their practice. Was sent urgently to hospital as had a piece of metal in it and it was healing over which could have turned out really badly.. They were so professional and kind, many thanks to Calum and to the lady I dealt with as they were amazing.
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Posted 5 years ago
Halesowen branch run single handed by Lorraine.. Brilliant service, fixed my glasses... Thanks Gary Thompson
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Posted 5 years ago
I am happy with the service that I was given at specsavers. I have stuck with them over the last few years of wearing glasses as I found them to be cheaper in price, and I like the glasses they have on offer compared to other high street or online opticians/suppliers. Considering we are at the moment as a nation in lock down with the Corona Crisis, the service I have been given has been very good. The day before lock down I had an eye test which I didn't have to wait long for. The test I paid £15 for as I had an offer to use, this included a £10 test that I obliged to have extra to test for eye diseases that I could have or get within the next 4years. I ordered 1 x clear lense ,and 1 x sun glasses which were designer with verifocals. My store had closed due to the virus but when I called them they told me that my glasses were ready to collect from a nearby store in Sainsbury's. My glasses had been made and ready for me earlier then I expected, only took Nine days!. I love my new glasses and they fit perfectly. A Big Thank You to Specsavers. 👓🕶👍
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Posted 5 years ago
I popped into the lewisham branch because I broke my glasses, and didn't have a spare. The young lady fixed the broken ones and told me about the buy one get one free, just incase anything happen to these again. Well done Lewisham.
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Posted 5 years ago
Specsavers is rated 2.2 based on 1,324 reviews