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Specsavers Reviews

2.2 Rating 1,344 Reviews
26 %
of reviewers recommend Specsavers

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Specsavers 1 star review on 27th June 2025
Shannon Beam
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th January 2025
Anonymous
Specsavers 2 star review on 17th January 2025
Reverend Graham Leslie Barnett
Specsavers 1 star review on 3rd January 2025
TRICIA
Specsavers 5 star review on 30th October 2024
Caroline Catmur
15
Anonymous
Anonymous  // 01/01/2019
i visited Specsavers Seapoint Cape Town a month ago seeking assistance on choosing a frame & the 2 ladies were not helpful at all, they were more chatting about guys. I then left and thought i would try specsavers Cavendish mall. WOW! BRILLIANT SERVICE! I GENUINELY SAY THIS AS THEY WERE EXTREMELY ATTENTIVE HEPFUL & FRIENDLY! I RATE THEM 1000 STARS! WELL DONE SPECSAVERS CAVENDISH!I NOW HAVE MY SPECS WHICH IS PERFECT! NISHAAT
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Posted 3 years ago
I had my annual checkup today at Sainsburys Charlton store. As usual, the service was excellent. Habiba made me feel very comfortable, explained every check she was doing and discussed the results fully with me. Nothing was too much trouble and although I'm 83 she didn't talk to me as though I was an old person!! She discussed styles, type of prescription and gave me a breakdown of the charges. A lovely visit. A very kind, capable woman and a credit to Specsavers. Very good choice of frames and very reasonable prices.
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Posted 3 years ago
If every company was ran like this one the world would be a happier place. Customer service is second to none. 10/10
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Posted 3 years ago
Specsaver branch in Redhill Has a star … her name is Taslema. She is a very good ambassador for specsaver
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Posted 3 years ago
Good service
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Posted 3 years ago
Had my regular eye test at Hoddesdon the staff were extremely kind and helpful I have used this location on many occasions and service has always been very good.
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Posted 3 years ago
Today I had a home visit from two caring kind people .They were friendly and made my eye testing easy.They were efficient and I look forward to the delivery of my new glasses,which were covered by my voucher.Thankyou Sam and Russell.
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Posted 3 years ago
Wow sainsbury in Mansfield specsavers brill service friendly staff watt moor can I say way passed my expertainsion
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Posted 3 years ago
I would like to thank Bonnie,Angie,Laurence,Perry and Jayke for helping me today very helpful and friendly at Brighton north Street
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Posted 3 years ago
Excellent impressive 21C operation where customer needs lead the operation, staff support are open with advice, skills are augmented with adequate resources, great cutting edge tools, saving time and making data based decisions simples! I visited the Eastbourne branch today and apart from the basic customer information read across from my up-front questionnaire not being loaded onto Supersavers IT system wasting time, duplicating effort, the consultation was smooth. Of note was my consultant Faheem whose manner was professional, open and experienced, he explained the data from the scans etc and made the visit a very interesting experience.
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Posted 3 years ago
Went into Telford shop for a repair, Service was excellent Deb and Bri could not have been more helpful. Pity not all the shops are like this one. Keep up the excellent Service.
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Posted 3 years ago
Went into Telford shop for a repair, Service was excellent Deb and Bri could not have been more helpful. Pity not all the shops are like this one. Keep up the excellent Service.
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Posted 3 years ago
Really an excellent experience. All the staff I met were great. Especially Farida and Medhi who were so helpful and friendly. Without a doubt would recommend Specsavers London Wall to everyone. Thanks to all of you.
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Posted 3 years ago
Excellent service!! I went a few times last year for my daughter's eye test at Fulham. Staffs are friendly, and Thank you very Tarik who advise us.
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Posted 3 years ago
Hi Contacted Home visits today got a cancellation and John came out to my home, I have health issues and john did my test i settled for glasses everything was explained to me and i picked glasses it was 1st class service from phone call to completion i would recommend them to anyone
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Posted 3 years ago
Brilliant specialist by the name of Pragna (High Barnet) can't praise her enough. Certainly knows her stuff. Explains everything, really sorted me out. I would highly recommend her to anyone.
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Posted 3 years ago
In your Norwich at Stephens office you have a guy named Chris, I called in today with a very worrying concern with my wife's recent results, this guy Chris attended my needs above the call of duty, I could not have been more satisfied with anyone's help than Chris gave me today, he is an absolute credit to Specsavers.
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Posted 3 years ago
Middleton arndale specsavers should be used to promote great customer service. I had an issue with my glasses, the store I bought them from advised me twice to glue them, I did this did not work, very frustrating after paying 368.00 for 2 pairs of glasses. I went into the Middleton store to try to ask for some advice on what glue would help, after explaining the situation it was resolved within 10 minutes this saved so much frustration as I was becoming increasingly frustrated at the situation well done Middleton excellent customer service thank you
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Posted 3 years ago
Maja, the Serbian optician in the Store inside Sainsbury's near Gloucester Road tube station (158a Cromwell Rd, London SW7 4EJ), is a SUPERSTAR: she fixed my two badly bended glasses bought a year ago... when, previously, 2-3 of her male colleagues told me they couldn't really be properly fixed and I needed to buy another pair, albeit at a discounted price! Bought her a box of Ferrero Rocher chocolates to show her my huge appreciation. That young lady is a magician with glasses.
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Posted 3 years ago
Rebecca from the Bedford Branch, and Sarah who attended to my eye test on the 11/11 21, were so helpful and patient with choosing my glasses as well as the rest of the staff Yours Sincerly Jillian Burnage
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Posted 3 years ago
Specsavers is rated 2.2 based on 1,344 reviews