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Specsavers Reviews

2.2 Rating 1,344 Reviews
26 %
of reviewers recommend Specsavers

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Specsavers 1 star review on 27th June 2025
Shannon Beam
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th January 2025
Anonymous
Specsavers 2 star review on 17th January 2025
Reverend Graham Leslie Barnett
Specsavers 1 star review on 3rd January 2025
TRICIA
Specsavers 5 star review on 30th October 2024
Caroline Catmur
15
Anonymous
Anonymous  // 01/01/2019
Excellent service from Basingstoke was seen to by Shabana - what a helpful lady and a credit to the company - glasses arrived less than seven days later and are perfect and beat my expectation, thank you SS Basingstoke, thank you Shabana.
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Posted 2 years ago
Attended for optician assessment 11/10/22. Greeted into this clean tidy store by Faizaah the sales assistant who was so friendly. Seen by Mr Ibrahim Kadir OPcDM the optician who was so thorough,informative & pleasant. I felt a very professional exam had been done. So happy we’ve got this fantastic store in Cleckheaton.
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Posted 2 years ago
Hi, i was dealt with by Sam, she made me feel so comfortable and confident in her that my visit selecting new specs was made an absolute pleasure! Whoever selected her to work in your store made a great choice! Well done Samantha!!!!!!!!!!
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Posted 2 years ago
Customer service by Gayle in the Falkirk branch was first class. No hard sell or pressure sale. Which was a lovely change. Its because of Gayles that i bought my glasses in store. Thanks
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Posted 2 years ago
I had such a wonderful experience at Specsavers Geelong Westfield. The staff were so professional and the system to get me into some glasses was flawless. Couldn't recommend them more.
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Posted 2 years ago
I had my eye test on 2-9-2022 and after my test, ordered my glasses the same day. I collected my glasses on Monday 12-9-2022 and all the staff were very helpful and very courteous. I can highly recommend the Guardamar shop.
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Posted 2 years ago
The " level Of Professionalism Displayed Throughout The " Boscombe Specsavers Branch Was/ Is " Very Inspiring " !!! And The " Enormous Degree Of " Courtesy And Patience Shown To Me Is Something " I'm Not likely 2 Forget " !!!!
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Posted 2 years ago
My husband and I were at Specsavers in Sutton, Surrey last week and although the store was very busy, we were promptly attended to by the opticians. We especially want to thank the administrator Lubnah who was very helpful as well as cheerful. We explained to her that we were going abroad and Lubnah rushed the process through quickly. The new spectacles were ready in time for us to collect.
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Posted 3 years ago
Thank you to Chantal Dhavrajh for your assistance with getting my new pair of specs. Job well done to you. Looking forward to working with you in the future. Regards Gershwin Anthony
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Posted 3 years ago
Spec savers Green Stone is the best,it was the friendliest service ever,the optometrist Naledi Matheba was outstanding ,she did not rush the examination even when I thought I was wasting her time by making her go back to the different lenses as I was not sure ,she took her time & did not make me feel stupid... receptionist & the manager treated me like I was their long time client & yet it was my first time with them...I would recommend them anytime...they are the bestπŸ‘ŒπŸΏπŸ‘ŒπŸΏπŸ‘ŒπŸΏ
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Posted 3 years ago
Minn ToniπŸ‘πŸ‘πŸ‘πŸ‘
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Posted 3 years ago
The staff were very helpful. I have multi-problems with my eyes & it took several tries before the right lens was found. I'm very grateful because they could have given up on me but didn't.
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Posted 3 years ago
When i walk into the office of specsavers this morning the ladys was so friendly.They help me with every thinf and all my questions were well answered I would recommend every one to go to specsavers in Sasolburg.
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Posted 3 years ago
Excellent experience recently in Specsavers Dundrum. Sophia and Grainne who carried out and explained the results of my scan and eye exams, were both professional and thorough. Sara and Zoe took great care to ensure that my new frames were both suitable for my prescription and for my face! Attention to every detail of my check-up was evident throughout my visit. Thank you to the super team in Specsavers!
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Posted 3 years ago
I collected my new glasses from the Tonbridge branch today, and was served by a professional and courteous young man named Danny. He answered every question without any hesitation and we shock hands and I left the branch feeling quite happy. A bright future for Danny awaits him
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Posted 3 years ago
I wish to commend Jess at Specsavers, Kippa-Ring, Queensland. As an inter State visitor, I experienced nothing but politeness and practical help at the store today when my prescription frames bent and a retaining screw was lost. Jess not only made prompt repairs, but checked my other glasses and provided a sturdier case.
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Posted 3 years ago
JUST COMPLETED MY EYE TEST APPOINTMENT AT 226 WALWORTH ROAD TODAY-25/06/2022 AND EVERYONE I MET WAS AMAZING. I HAVE MET DR. PATEL ON THREE OCCASIONS AND HE WORKS LIKE A ROBOT. FATIMA AND ZEE WERE VERY HELPFUL. THANKX VERY MUCH-FRANK ADU ASARE
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Posted 3 years ago
Polly the lady who dealt with me when I collected my glasses from the Exmouth branch was extremely professional whilst being chatty and making me feel very comfortable
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Posted 3 years ago
I've been with specsavers around 13 years. This time after having my eyes tested in Dec have had 1 prob after another after 1st picking up my glasses. In all fairness to specsavers every prob wasn't there fault think I have developed some sort allergy to materials glasses are made from. Just want to say they have been great. I've become the sort of customer last few months nobody wud want. Docs have been no help with finding out why my frames have suddenly started irritating me. Would just like to say thankyou wolverhampton branch am extremely greatful for your patience am hoping pair I picked up today are going to be ok
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Posted 3 years ago
Very happy with service and product! Every staff member I had contact with to extremely helpful, courteous and patient. I had not used Afterpay in a shop before and the lovely girl who was assisting me was extremely helpful and patient. Very happy with the deal I got and love my new glasses (all 3 pairs).
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Posted 3 years ago
Specsavers is rated 2.2 based on 1,344 reviews