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Specsavers Reviews

2.2 Rating 1,324 Reviews
26 %
of reviewers recommend Specsavers

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Specsavers 1 star review on 27th June 2025
Shannon Beam
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th February 2025
Philip Higgins
Specsavers 1 star review on 19th January 2025
Anonymous
Specsavers 2 star review on 17th January 2025
Reverend Graham Leslie Barnett
Specsavers 1 star review on 3rd January 2025
TRICIA
Specsavers 5 star review on 30th October 2024
Caroline Catmur
15
Anonymous
Anonymous  // 01/01/2019
I was so contented with the services that I ‘ve got from one of your staffs named YASMEEN.. She is very kind and supportive to us. Hope that all your staffs will do the same. Thanks and kind regards
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Posted 5 years ago
Excellent customer service
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Posted 5 years ago
Everyone at Brixton Supersavers was lovely today: the person who greeted me, the two opticians I saw, and Yasmeen the dispenser. They were all run off their feet but kept cheery, customers focussed and efficient. Brixton Supersavers is greta which is why I keep coming back. thank you everyone for doing such a great job in sweltering weather!
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Posted 6 years ago
I went into the Belgrave Gate Leicester store this morning and I was seen promptly and had really great friendly service from Amina . R. I would definitely recommend Specsavers .
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Posted 6 years ago
Visited Specsavers Newtownabbey. I was greeted at the reception by Sean who was very helpful and friendly. My test was done by Mr Tony McGinn who was so professional, very understanding and so helpful and had a lovely manner. I was so impressed with this Specsavers and would highly recommend it.
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Posted 6 years ago
Had emergency over lost pair of glasses. Leicester branch staff were superb and helped us out despite the complex circumstances. Prevented a lot of hassle during a weekend away. Can’t praise the staff highly enough. True customer service.
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Posted 6 years ago
Just had the most amazing service by Kanta @ Wembley branch, she was enormously helpful, friendly and funny! Opticians is normally a bore but I was laughing and smiling throughout, brilliant customer service and professionalism, kanta is a true asset x
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Posted 6 years ago
I cannot recommend Shyrose at the Specsavers in Brixton enough! She has a wonderful eye for how glasses fit the face shape (and is honest about it!) and is determined to make sure customers leave the store with a great deal to match the great glasses. She is truly amazing.
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Posted 6 years ago
I visited Birkenhead. Supersavers today I had a problem with a large floater I had a thorough examination by a lovely lady called Chloe I was Very impressed with the Service thank you
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Posted 6 years ago
My names Dave Hall, had my eye test at Wulfrun Centre Store Wolverhampton on the 6th May ‘19. Adriana was excellent, very thorough with her testing, very professional, a credit to Specsavers. Lovely personality, she explained and answered all my questions in detail. Excellent customer service.
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Posted 6 years ago
Bough glasses got a free eye test and was twice as cheap as boots opticians , and for vision express please dont go there , £400 for the same product specsavers sells for £250
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Posted 6 years ago
I went to the shop in Broadmead Bristol on Friday 29th March, I had a call about 5 minutes after I left, when I rang them back they didn't know who had rang me or what they had rung me for. On the Saturday i realised I had left my second pair of glasses behind so I rang them but they couldn't find them, I popped in on Tuesday and they still couldn't find them. I went in today and a very kind young man by the name of Kevin went looking for them and found them. He went above and beyond to find them for me. Hope he gets to see this. A very big thank you to him.
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Posted 6 years ago
The optition Roberto in Bexhill on sea was very thorough and professional, he has a kindness about him that made my dad feel at ease and totally reassured. My dad has a fear of eyes so has never been to the optition before but now would not go anywhere else because of how Roberto treated him. No stone went unturned. Thank you ever so much all worries and concerns sorted out on the same day. A real credit to your team thank you.
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Posted 6 years ago
Excellent service from the Accrington store. A really happy team. A big thank you to Marion for my contacts review, Juvairiyah sight test and Katherine for her help with my choice of glasses and for a nice chat. All the other staff were so polite and friendly. Really impressed. Please pass my comments to Accrington. Thank you all your amazing.
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Posted 6 years ago
I was unhappy with my previous optician so tried the Oldham Specsavers for my 2-yearly test. The optician was very knowledgeable and friendly and explained everything to me. Then I went to choose some frames and assistant Emma was very patient with me as I couldn't find the frames I liked. She truly went the extra mile and found me a pair of discontinued frames, which were exactly what I was looking for, after I had looked at every frame in the shop. Thanks Emma.
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Posted 6 years ago
Went today to spec savers Blackburn found the all team excellent from eye health test and vision test . Bought glasses with the help of Ibrahim who was excellent in help and friendliness ;Bill
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Posted 6 years ago
Went to Specsavers Tottenham Court Road branch with my family, we are all more than satisfied with the customer service and the professionalism of the team specially Sabina and Nabil. I would recommend people to visit the specsavers in Tottenham Court Road. Thanks guys.
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Posted 6 years ago
Specsavers home visits have been wonderful through out.i cannot fault them as my glasses were ready within 10days.delivered and fitted.only slight concern was only rung 30mins before delivery needs to be 24hrs before delivery.
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Posted 6 years ago
I am a long term customer, and have always been happy with Specsavers. However I found myself in Norwich for the weekend with no contact lenses, I called the local branch, and then got a cab to it (Whitehorse Road), I had 5 pairs of lenses free of charge in minutes! First class customer service.
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Posted 6 years ago
I called into Westway Cross Greenford. I was early, no problem was seen . I have an anxiety problem both staff members who looked after me were amazing kind and discreet. No hard sell Thank you
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Posted 6 years ago
Specsavers is rated 2.2 based on 1,324 reviews