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SpiceJet Reviews

1.7 Rating 154 Reviews
17 %
of reviewers recommend SpiceJet

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SpiceJet 5 star review on 19th March 2025
Trupti Sapkal
SpiceJet 1 star review on 13th January 2025
Satheesh Kumar
SpiceJet 1 star review on 13th January 2025
Satheesh Kumar
SpiceJet 1 star review on 13th January 2025
Satheesh Kumar
SpiceJet 1 star review on 9th November 2024
Kanwar Nandha
SpiceJet 1 star review on 4th November 2024
Suvir
SpiceJet 1 star review on 28th September 2024
Anonymous
11
Anonymous
Anonymous  // 01/01/2019
Frequent delays and and no refund or not allowing to reschedule
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Posted 1 year ago
Yesterday was The last n last to fly with spicejet...my family was so frustrated n they was a patient n u all spicejet member didn't even took response..no call answer..no concern spicejet is a bakwas flight ..good bye spicejet
SpiceJet 1 star review on 31st July 2024
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Posted 1 year ago
I wish there was a minus rating. Ghatya airline. My fiancee is stuck for a domestic flight to Srinagar from 6 am in the morning which was suppose to reach destination at 12.25 pm and now will fly at 12.25 pm from Delhi. Kachra airline for sure.
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Posted 1 year ago
Such a pathetic service got delayed by 5 hrs missed two trains
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Posted 1 year ago
This is the worst experience I had with this airline . For 13 kg overweight they charged 20800 extra which is ridiculous and flight cost is 14000. And above all it was mentioned if u do online. It will be around 9000. They should charge for one bag but they are only ripping off last moment. I suggest not to travel through them
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Posted 1 year ago
Very bad service... Please educate your employees and staff how to talk politely with customers. ...
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Posted 1 year ago
Worst customer support and worst experience.. employees are donot know how to behave with customer.
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Posted 1 year ago
I wish if there was a zero star option available. Spicejet doesn't deserve 1 star aswell. Very pathetic airlines. Whenever I have travelled with SpiceJet, they don’t care about your emergency they always make last minute changes on flight where you don’t have any choice.
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Posted 1 year ago
This was my first and last spice jet flight - pathetic service. Always delayed. No cooperation. Rude staff behaviour.
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Posted 1 year ago
Pathetic airline the management should stop or upgrade service It’s not about delay. The following been missing in the entire management 1. Worse conditions of seat. 2 smelly aircraft 3. Crew members uniform was shabby 4. No hygiene. 5. Improper management in shuttle service There are many small airlines providing better services we pay not travel for free either u work on my feedback proper not choice is your else be a flight for labour class
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Posted 1 year ago
Just watched a video of ur staff slapping a security person. She could have reported to the authorities instead of snapping if the security did something wrong . This is not good . May be these staffs who are not mentally healthy should be grounded. Flying with such short tempered staffs is risky Spice jet authorities do a mental health check up of ur staff from time to time
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Posted 1 year ago
Pathetic staff , service. Horrible timing. Sub standard flight
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Posted 1 year ago
**Bad Review for SpiceJet Management:** I had an incredibly frustrating experience with SpiceJet regarding a simple just small 3 letters name mismatch issue between my passport and ticket. Despite providing my passport, Emirates ID, and debit card details which is used for this ticket booking, SpiceJet failed to resolve the issue. Their management was shockingly unhelpful and displayed a complete lack of empathy towards customer concerns. When I visited the SpiceJet office, hoping for a solution, the management's response was cold and dismissive. They outright refused to make any effort to correct the name on my ticket, claiming it was against their policy. It's astonishing that with all the information I provided, they couldn't facilitate a straightforward name modification in their system. Yesterday, they prevented me from traveling, causing a waste of my time , energy and money. Their proposed solution was absurd and customer-unfriendly. They insisted that I should forfeit the entire ticket amount and rebook if I wanted to travel. This shows a blatant disregard for customer satisfaction and a complete absence of flexibility in their policies. Overall, my experience with SpiceJet's management was beyond disappointing. They not only failed to address a basic customer service issue but also displayed a lack of professionalism and willingness to assist. I would strongly advise against using SpiceJet if you value competent and customer-centric service. Worst airlines.
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Posted 1 year ago
Evergreen delay of flights
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Posted 1 year ago
Oh my God! What a worst Airline one could ever find.. I mean every single time I buy ticket (whether International trip of Domestic) and I regret it to the core as it proves to be the worst as always. This morning (12th June 2024) my father travelled from Dubai to Mumbai, and he is 72 years old and guess what? the flight was delayed by 2 hours and 30 minutes. I believe they should shutdown their operations globally as they don't deserve to be in this industry. Better let them choose to sell PanCakes instead..
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Posted 1 year ago
My flight from Bagdogra to Kolkata at 18.00 was cancelled and I was moved to a flight 10 hours earlier at 8.00 in the morning. It was not possible for me to go then and I had to book a flight with another airline. On their website it is promised that a full refund would be paid to the same credit card that I used to pay. When I asked for my refund I was told that they only pay it to a Indian bank account. As a non Indian I do not have that. So I never received the refund.
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Posted 1 year ago
Flight number SG510 from Srinagar to Mumbai on 6th June 2024. It was a worst experience. Flight was at 6.40pm which was delayed then cancelled and rescheduled for next day. No compensation. No service. Worst experience. No cooperation from staff. So many families stranded at the airport with elderly people, kids. No help from any staff member No customer service reachable. Please don’t take SpiceJet flights as each and every flight is delayed. Will never travel by SpiceJet nor will ever recommend to anyone. Also while travelling from Mumbai to Srinagar, there was a delay of more than 3 hours.
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Posted 1 year ago
One of the worst airline. I will recommend to spend a little extra and get a different flight ticket. Because you will just waste your time with spice jet
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Posted 1 year ago
On 1st June while traveling from Dubai to Mumbai from Spicejet flight SG 14, our luggage was left behind by the airlines at the Dubai airport. The luggage was supposed to be collected by us from the airport but the airlines sent the baggage at home. On receiving the baggage half of the items from the suitcase was stolen. On calling the airlines staff there was no response to our calls neither was any reply given on mail as well. The things stolen from the baggage had valuables like perfumes, expensive tshirts, baby clothes and bags. We had a terrible Experience flying with Spice jet also no support or guidance is given by any of the staff. This was our last flight by Spice jet. Requesting people to think twice about the security of your luggage before travelling through spice jet.
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Posted 1 year ago
Worst ground staffs , they don't even have the manner to talk. We pay for the transportation and other services , they are not worth of spending your money and I would never recommend anyone to travel from spicejet.
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Posted 1 year ago
SpiceJet is rated 1.7 based on 154 reviews